Chris Tompkins | Page 3

Fred Martin Superstore responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

Fred Martin Superstore responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

Fred Martin Superstore responded

Thank you for your business and this review, Lynn. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you - Fred Martin Superstore Team

Fred Martin Superstore responded

Hi, we are sorry to hear your recent experience here with us was less than positive, and have forwarded your review to management to look into the situation, however we do not have a record of your visit under your username. If you could please email us at fmcares@fmcars.com or give our Customer Relations Manager Jennifer Bittner a call at 330-753-4444 with details of your visit, we would be happy to assist you further and look into the situation. Thank you.

Fred Martin Superstore responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team

Fred Martin Superstore responded

Thank you, Anthony! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Superstore. Thank you - Fred Martin Superstore Team

Fred Martin Superstore responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Chris and our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you - Fred Martin Superstore Team

Fred Martin Superstore responded

Hi Sultan we are sorry to hear your recent experience with us was less than positive. We have forwarded your review to management to look into the situation. If you have any question or concerns regarding your visit you can give our Customer Relations Manager Jennifer Bittner a call at 330-753-4444 with details of your visit. Thank you.

Fred Martin Superstore responded

Thank you for choosing Fred Martin Superstore, Shanelle, your feedback and rating mean a lot to us. We're glad Chris was able to help, and we hope to see you again! Thank you - Fred Martin Superstore Team

Fred Martin Superstore responded

Hi Jason, we are sorry your recent experience with us was less than positive. We have forwarded you review to management to look into the situation. Our team has attempted to contact you. We would like to get you in and assist you further. Please give our service department a call at 330-753-4444 and ask to speak with Service Advisor Dale. Thanks!