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Chris Townsend
Chris Townsend at Joseph Buick GMC

Chris Townsend | Page 6

General Manager

Joseph Buick GMC

8700 Colerain Avenue
Cincinnati, OH 45251

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4.6
73 Reviews
4.6

73 Reviews

Write a Review

73 Reviews of Chris Townsend

August 27, 2024

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Employee Rating

We were looking to get a car for our daughter and everyone at Joseph Buick GMC made that experience a pleasant one. Thank you. More

by JSMILEY2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill , Matt Sensel, Scott Neuhaus - salesman that helped

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Aug 28, 2024

Joseph Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 12, 2024

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Employee Rating

Very good service all of the employees were great coffee was great can't wait to come back More

by aspencer3822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill

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Aug 12, 2024

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 02, 2024

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Danny made my experience with Joseph Buick GMC a great and positive one. He was very helpful and nice. I’m glad I chose Joseph Buick. More

by Erika C Wilkerson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill , Matt Sensel, Danny Fluker

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Aug 03, 2024

Joseph Buick GMC responded

Erika, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Danny met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

August 02, 2024

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Had to return the next day. Rotated tires and vehicle had a vibration. Service tried to sell me new tires at $250 a piece . Keep in mind it's not the tires the vehicle is new. T More

by DUNAWAYTOMMY75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 02, 2024

Joseph Buick GMC responded

Thank you for your feedback. Quality customer service is always our number one priority, and we're sorry that you weren't fully satisfied with your recent experience. Please don't hesitate to reach out to us directly if you'd like to discuss this matter in more detail, we are always happy to help here at Joseph Buick GMC!

August 01, 2024

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Employee Rating

The best service advisor on this side of the Mississippi River Terry makes it easy to work with More

by t.dogfryman61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill , Karl Mueller

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Aug 02, 2024

Joseph Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you for choosing Joseph Buick GMC, we look forward to having you as a valued customer for many years to come!

July 24, 2024

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Employee Rating

From Sales to Service very professional and courteous. Definitely will keep going back. They took very good care of me and my vehicle. More

by upsisme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill , Matt Sensel, Scott

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Jul 24, 2024

Joseph Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joseph Buick GMC, we look forward to having you as a valued customer for many years to come!

July 24, 2024

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Employee Rating

Great place to shop for car . .:.Very friendly great customer service out going and reliable cars More

by JONESLEQWESHA.LJ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill

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Jul 24, 2024

Joseph Buick GMC responded

Thanks for sharing about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

July 24, 2024

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Employee Rating

Friendly, professional love the respect that was shown to me and my wife sales person Awesome More

by mike.beckum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Sensel

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Jul 24, 2024

Joseph Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Mike, please do not hesitate to let us know. We are always happy to help!

July 24, 2024

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Employee Rating

Everyone was so pleasant. The service was done in a short period of time. Thank You‼️ More

by wcsels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill , Matt Sensel

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Jul 24, 2024

Joseph Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Ra'Shaad and our team and don't hesitate to let us know if we can be of further assistance.

July 14, 2024

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Employee Rating

We had a great experience with Elisha and Scott! They were both extremely helpful and accomodating to us with all of our last minute needs. Elisha went out of her way to make it easy for us, and w More

by susanbavis
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill

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Jul 14, 2024

Joseph Buick GMC responded

Thanks for sharing your thoughts about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

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