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Chris Wilcox
Chris Wilcox at Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

Chris Wilcox | Page 6

Chrysler, Jeep, Dodge and Ram Assistant Service Manager

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

16600 NW 57th Ave
Miami Lakes, FL 33014

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4.4
258 Reviews
4.4

258 Reviews

Write a Review

258 Reviews of Chris Wilcox

June 13, 2023

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Employee Rating

Horrible service, no one wants to help, once they know your phone number, they stop answering your calls. My vehicle was parked for a week in the service department and no one looked at it. Long story sho More

by Td
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Elvis Gamez

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Jun 14, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@miamilakesautomall.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 08, 2023

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Employee Rating

It was a completely different experience from the last time they took my vehicle to service there. Communication is key and they are on top of their game. Thank you for the great service. More

by mariano.ruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wood

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Jun 08, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Great to see you back with us again so soon!

June 07, 2023

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Employee Rating

Very good service, fast and very kind, I recommend strongly Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi for business More

by pedrogc5085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ihosvany Mesa, Elvis Gamez, John Wood, Stephen Kopecy , Steven Diaz-Drago, Gregory Mirabal

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Jun 07, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you again for this contribution, Pedro.

June 07, 2023

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Employee Rating

The people that support the customer are excellent. Most have been there for many years and take pride in their work. More

by vazquez_mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Nuñez, RJ in finance. Rene and Dayron in sales

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Jun 07, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 18, 2023

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Employee Rating

The service was great they helped me right away i didnt have to wait at all thank u Brian More

by luis.vargas214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 18, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 16, 2023

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Employee Rating

I had to bring my truck back for the same issue. They did not fix it the first time and said it was fixed. A part has to be replaced and it was done More

by MsMiamiChix_2U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 16, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Great to have you back with us again!

May 14, 2023

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Employee Rating

The service at Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi was great More

by Carl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ihosvany Mesa, Elvis Gamez, John Wood, Stephen Kopecy , Steven Diaz-Drago, Gregory Mirabal

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May 15, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 11, 2023

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Employee Rating

It took 10 days to get approval to start working on my vehicle unacceptable and costly for me More

by mcvickercoleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 12, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

May 06, 2023

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Employee Rating

Great service and attention to the details of my car and my experience with the staff was very good More

by AlvaroPotes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 08, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Great to see you back with us again!

May 03, 2023

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Employee Rating

very bad service they sell you the cars you put a guarantee and then they are obstacles when you leave your car not even an Uber to move More

by BADA_LUIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ihosvany Mesa, Elvis Gamez, John Wood, Stephen Kopecy , Steven Diaz-Drago, Gregory Mirabal

Report | Print
May 03, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@miamilakesautomall.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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