Chris Yates | Page 20

I rate 1 star because the loaner car I was scheduled for given away to another client. There was no call to me to notify me of this inconvenience. The loaner car I was given from enterprise absolutely sucke given away to another client. There was no call to me to notify me of this inconvenience. The loaner car I was given from enterprise absolutely sucked and it was filthy. I hated being in it every second. The only thing I liked was the fact that the issues I came to service for was fixed with no issues and that’s honesty. The service advisors seem like they hate their job and are just upset with the world. They don’t seem like they want to be there and it makes me not want to be there either. The one gentleman who gave me a ride to the enterprise was very kind and nice but the service environment doesn’t feel healthy to me. I with this would change. My local Acura Dealer is the complete opposite of Davis Acura and is a place where I genuinely want to bring my car to and spend money for parts and maintenance. Davis just rubs me the wrong way and I hate it. I know that there are folks who genuinely work hard there and I tip my hat to you but the environment at Davis is not and has not been a pleasant experience for me. More

by Bnarine47 Verified Customer Verified Customer

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If you stay there and wait for the service, it is quick and easy. The waiting area is comfortable. Service people were polite and efficient. and easy. The waiting area is comfortable. Service people were polite and efficient. More

by thomas.ridings Verified Customer Verified Customer

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The service consultants Chris and Caphil, and the financial expert Rebecca were helpful in replacing my registration that was left at home. My discount coupon was duly applied, and my cleaned car run financial expert Rebecca were helpful in replacing my registration that was left at home. My discount coupon was duly applied, and my cleaned car runs great. More

by JHGINTACT Verified Customer Verified Customer

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Caphil and the rest of the team have always done a great job. Very professional and helpful and I am happy to recommend them job. Very professional and helpful and I am happy to recommend them More

by JSCANIO279 Verified Customer Verified Customer

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The service center at this Acura dealership is top notch. Chis Yates is our service tech and is very friendly and patient. Our 2016 RDX was repaired under our extended warranty for the rear view camera tha Chis Yates is our service tech and is very friendly and patient. Our 2016 RDX was repaired under our extended warranty for the rear view camera that was defective and causing many of the functions of cruise control, lane assistance and a few others to light up the dash board and not work. Our SUV was repaired and washed. Thumbs up for the great service. More

by Fperez1976 Verified Customer Verified Customer

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The service center is great. They communicate everything and explain things so I can understand it all as well They communicate everything and explain things so I can understand it all as well More

by Cathypeduzzi Verified Customer Verified Customer

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Wonderful service…answers questions. .always accessible…great waiting area with refreshments…explanation of work needed ..Chris Yates is kind, polite, and patient in serving custoners .always accessible…great waiting area with refreshments…explanation of work needed ..Chris Yates is kind, polite, and patient in serving custoners More

by JIMALMCC Verified Customer Verified Customer

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portal to schedule the appointment was easy to complete and once we got there we did have to wait for car to get to the garage for service and once we got there we did have to wait for car to get to the garage for service More

by BORINQUEN385 Verified Customer Verified Customer

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Staff are friendly courtesy and does a great job on my vehicle. Work is done in a timely manner. The place is clean. When I call for appointments they always have available appointments you don't have to vehicle. Work is done in a timely manner. The place is clean. When I call for appointments they always have available appointments you don't have to wait long to bring your vehicle in for service. The service staff inform you of the pricing first before any work is done and also updates you of the progress of my vehicle. More

by Sophia Verified Customer Verified Customer

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Expensive but worth it. Very high quality service in terms of both the auto service itself and how the service desk communicates with the customer. Very high quality service in terms of both the auto service itself and how the service desk communicates with the customer. More

by wangerer Verified Customer Verified Customer

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