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Chris Ziegler

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Chris Ziegler

Service Advisor

Russ Darrow Chrysler Dodge Jeep RAM of Madison

3502 Lancaster Dr
Madison, WI 53718

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4.9

149 Reviews

Overview Reviews (149) Inventory (179)

4.9

149 Reviews

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149 Reviews of Chris Ziegler

November 25, 2025

Dealership Rating

Employee Rating

Excellent service and responsive to our needs Thank you. Chris provided service above and beyond my expectations. Chris provided service above and beyond my expectations. More

by SMVETTER

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Chris Ziegler

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Nov 25, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Chad Ellis chad.ellis@russdarrow.com

November 25, 2025

Dealership Rating

Employee Rating

Excellent service and responsive to our needs Thank you. Chris provided service above and beyond my expectations. Chris provided service above and beyond my expectations. More

by SMVETTER

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Chris Ziegler

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Nov 25, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Chrysler Dodge Jeep RAM of Madison. Chad Ellis chad.ellis@russdarrow.com

November 20, 2025

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Employee Rating

The service department kept me updated. The work was done in the time frame that was given. The staff is professional and concerned with the safety of the vehicle. The work was done in the time frame that was given. The staff is professional and concerned with the safety of the vehicle. More

by barb_arah

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lucas Dendaas, Bryan Kufalk, Alyson Mohr, Rob Jensen, Nathan Swan

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Nov 20, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Chad Ellis chad.ellis@russdarrow.com

November 15, 2025

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Employee Rating

The absolute best. Sara is a gem. She found out in just a few minutes what was wrong with my door. I took the van to mobiltyworks THREE TIMES, and they never fixed it. Sara is a gem. She found out in just a few minutes what was wrong with my door. I took the van to mobiltyworks THREE TIMES, and they never fixed it. THANK YOU FOR BEING SO GOOD to this old lady. More

by mwerden

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lucas Dendaas, Bryan Kufalk, Alyson Mohr, Rob Jensen, Nathan Swan

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Nov 15, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for sharing about your experience with Russ Darrow Chrysler Dodge Jeep RAM of Madison. We appreciate your business and hope to see you again soon! Chad Ellis chad.ellis@russdarrow.com

November 14, 2025

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Employee Rating

Chris did a great job of making sure the vehicle was taken care of. The brakes are great, can tell a noticeable difference in driving quality since all his recommendations were done. The best thing is w taken care of. The brakes are great, can tell a noticeable difference in driving quality since all his recommendations were done. The best thing is when I picked up the vehicle the total cost was ~$700 below original estimate due to overlapping services.... very happy and will be back soon More

by Jared40

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Chris Ziegler

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Nov 14, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Chad Ellis chad.ellis@russdarrow.com

November 05, 2025

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Employee Rating

This service department has quality people working here. The one issue that i continue to have with it is that they are consistently slow and behind schedule bu about a half hour! kind of annoying when you The one issue that i continue to have with it is that they are consistently slow and behind schedule bu about a half hour! kind of annoying when you have an appointment and they make you wait an extra half hour or more before thy wven get your vehicle in the shop! More

by charles.ponti

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 05, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Charles, thanks for sharing your thoughts about your service experience with Russ Darrow Chrysler Dodge Jeep RAM of Madison. We appreciate your business and hope to see you again soon! Chad Ellis chad.ellis@russdarrow.com

October 24, 2025

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Employee Rating

Good quality friendly customer service. Good beverages and snacks too for people who care for them! Good beverages and snacks too for people who care for them! More

by Meshach

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robert Kulp , Alan the Technician

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Oct 24, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for sharing about your experience with Russ Darrow Chrysler Dodge Jeep RAM of Madison. We appreciate your business and hope to see you again soon! Chad Ellis chad.ellis@russdarrow.com

October 24, 2025

Dealership Rating

Employee Rating

Always great with Chris! I wil recommend you to anybody else that needs service on their vehicles I wil recommend you to anybody else that needs service on their vehicles More

by jpcroysdale

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Chris Ziegler

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Oct 25, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Chad Ellis chad.ellis@russdarrow.com

October 22, 2025

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Employee Rating

Customer since 2015. More frequent updates on work progress would be appreciated. No thank you. More frequent updates on work progress would be appreciated. No thank you. More

by SMVETTER

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Chris Ziegler

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Oct 22, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

October 22, 2025

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Employee Rating

Chris Z was great help us on ram truck. No trouble ok smile smile thanks No trouble ok smile smile thanks More

by mywolfandeagle

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 22, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. We look forward to having you as one of our valued customers for many more years to come! Chad Ellis chad.ellis@russdarrow.com

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Chris Ziegler

Service Advisor

Russ Darrow Chrysler Dodge Jeep RAM of Madison

149 Reviews of Chris Ziegler

Dealership Inventory (179 Vehicles)

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