Christian Amian

Findlay Nissan Henderson responded

Thanks for your great review! We're so glad to hear you had an easy, efficient service experience and that you were happy with our pricing. We truly appreciate your support and look forward to helping you again the next time you need us. Alyx Gargiulo Findlay Nissan

Findlay Nissan Henderson responded

Thank you for your wonderful review! We're so glad to hear our team was able to help get your vehicle properly fixed and that you had a great overall experience. Providing excellent service and clear communication is always our goal, and it's great to know we delivered that for you. We truly appreciate your kind words and look forward to assisting you again in the future! Alyx Gargiulo Findlay Nissan

Findlay Nissan Henderson responded

Thank you for your review! We're pleased to hear that the service you received matched what was explained during your initial visit and that you were satisfied with the results. Clear communication and delivering on our commitments are very important to us. We appreciate your feedback and look forward to assisting you again in the future. Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for taking the time to share your experience! We're glad to hear you appreciated our personable service and the care we took with your vehicle. It means a lot to know that you noticed the positive atmosphere in our service department, even during a busy time. We truly value your trust and look forward to helping you with your automotive needs in the future! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for your feedback. We're sorry to hear that the emergency brake issue was not resolved to your expectations. We understand how frustrating and disappointing that can be, especially when it involves an important safety feature. We would appreciate the opportunity to learn more about your experience and review the work that was performed. Please contact me directly at your convenience so we can discuss the issue and see how we can help make things right. Thank you for bringing this to our attention. Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for your wonderful review! We're thrilled to hear that you found our team efficient, friendly, and honest. Providing exceptional service with attention to detail and a focus on customer satisfaction is always our goal. We truly appreciate your kind words and look forward to serving you again in the future! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for your feedback. We're glad to hear you found our team organized and efficient. We apologize that a critical issue was missed during the final review. We take your comments seriously and will work to ensure greater attention to detail moving forward. We appreciate your business and your honest feedback. Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for your kind words! We're delighted to hear that your service was quick and professional, and that our team continues to make each visit a positive experience. Your feedback means a lot to us, and we truly appreciate your continued trust and support. We look forward to seeing you again at your next visit! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for your kind words! We're thrilled to hear that Jason provided such a wonderful experience. We'll be sure to share your compliments with him—he'll be happy to know his friendly and pleasant service made a positive impression. We truly appreciate your support and look forward to seeing you again. Have a great day! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for your wonderful review! We're thrilled to hear that both our Parts and Service teams were able to provide you with a 5-star experience during a stressful situation. We understand how important timing can be, and we're proud that our team was able to step up and get your vehicle taken care of before closing. Your kind words mean a great deal to us, and we'll be sure to share your feedback with the team. Thank you for trusting us with your vehicle, and we look forward to assisting you with any future service needs and vehicle purchases. Safe travels, and we look forward to seeing you again! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan