Christian Diaz | Page 12

Lithia Hyundai of Anchorage responded

Tom, thank you for sharing your feedback. It’s great to hear that Christian provided excellent care during your visit. We understand that repair costs can sometimes be unexpected, and we appreciate your honesty. We hope to assist you again in the future with any of your vehicle needs!

Lithia Hyundai of Anchorage responded

Lucas, thank you for your kind words! We’re delighted to hear that our service team at Lithia Hyundai of Anchorage made the process easy for you. Your recommendation means so much to us, and we look forward to helping you again in the future!

Lithia Hyundai of Anchorage responded

Sally, thank you for sharing your experience! We’re thrilled to hear that Christian and Brandon made such a positive impression in the service department at Lithia Hyundai of Anchorage. Your kind words mean a lot, and we’re glad they could assist you with your car service. We look forward to seeing you again!

Lithia Hyundai of Anchorage responded

We're delighted to hear that Christian provided helpful service during your visit at Lithia Hyundai of Anchorage. It's great to know you appreciated the attention given to your son's battery and fluid check! Until next time, we wish you the best of luck!

Lithia Hyundai of Anchorage responded

We appreciate you bringing this to our attention, Coleman. We’re sorry to hear that you weren’t kept informed about your vehicle’s status, as timely updates are a priority for us. We’ll address this with our team to ensure better communication moving forward. Please don’t hesitate to reach out if you'd like to discuss this further. Best, Moises Gonzalez - Service Manager - 907-762-5752

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience with us. We're glad to hear that the service met your expectations, but we're sorry about the confusion regarding pricing and scheduling at Lithia Hyundai of Anchorage. Your feedback is valuable, and we'll be sure to address these concerns with our team to improve future experiences. If there's anything else we can do for you, please let us know!

Lithia Hyundai of Anchorage responded

Thank you for bringing this to our attention. We’re sorry to hear about the issues with your vehicle and the difficulty you've had getting it looked at. This is not the experience we want for our customers, and we’ll be addressing this with our team to ensure we can resolve the situation promptly. Please feel free to reach out directly so we can work on getting this taken care of for you. Best, Anthony Mingus - Sales Manager - 907-762-5100

Lithia Hyundai of Anchorage responded

Thank you for your kind review, Crewkee. We appreciate your feedback and are glad to hear that Christian has positively impacted your experience with our service department. We did notice you rated us 3 out of 5 stars; if there’s anything we can do to improve your future visits, please feel free to give us a call. We’re here to help make every visit a great one! Best, Moises Gonzalez - Service Manager - 907-762-5752

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience with us! We're glad to hear that you've consistently had a pleasant experience at Lithia Hyundai of Anchorage. We truly appreciate your feedback on our communication and the added convenience of offering Uber/Lyft. We value your continued trust and look forward to serving you again in the future!

Lithia Hyundai of Anchorage responded

Thank you for your feedback, Allyson! We're glad to hear that Christian provided helpful and efficient service, and that everything was completed as expected. We truly appreciate your kind words and look forward to assisting you again at Lithia Hyundai of Anchorage!