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Christian Diaz
Christian Diaz at Lithia Hyundai of Anchorage

Christian Diaz | Page 15

Service Advisor

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

Contact Me
4.7
208 Reviews

Dealership Experience

5 yrs, 4 mos

Industry Experience

5 yrs, 4 mos

4.7

208 Reviews

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208 Reviews of Christian Diaz

October 21, 2024

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Employee Rating

Overall service especially the front desk people who are very courteous and kind and overall service was outstanding More

by Emendes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Brookins, Hayden Baker , Jason HESS

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Oct 22, 2024

Lithia Hyundai of Anchorage responded

We appreciate your wonderful review, Emendes! It’s heartening to hear that our front desk staff made such a positive impression with their courtesy and kindness. Thank you for recognizing their efforts! We hope to serve you again soon!

October 19, 2024

Dealership Rating
Employee Rating

I was very please with the service I received when I contacted the service concerning an issue with my tire. More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2024

Lithia Hyundai of Anchorage responded

We're delighted to hear that you were pleased with the service at Lithia Hyundai of Anchorage. Our team is always here to help, so don't hesitate to reach out if you need anything else!

October 19, 2024

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Employee Rating

Very pleased. I had an interaction with the service department last year that was very negative. This was 180 degrees better. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2024

Lithia Hyundai of Anchorage responded

We're glad to hear that your recent experience with Lithia Hyundai of Anchorage was a positive turnaround! Thank you for giving us another chance, and we hope to continue providing excellent service in the future.

October 15, 2024

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Employee Rating

Christian was amazing and as always helpful. I normally use the Kia dealership, but not anymore. The service I got was awesome and very much appreciated! Thanks Christian! More

by K18KAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 16, 2024

Lithia Hyundai of Anchorage responded

We're happy to hear that Christian provided you with such excellent service here at Lithia Hyundai of Anchorage! It's great to know we've earned your trust and appreciation. Thank you for choosing us, and we look forward to serving you again in the future!

October 07, 2024

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Employee Rating

They where very professional and yet very personable. Que and his manager went out of their way to help me. I will definitely recomend Lithia Hyundai of Anchorage to family and friends. More

by LARRYGRANT_55555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blayke Mccarthy, Eric Hippen, Cameron Kerns, Chonesanh Outhavong, Travis Richardson , Jessica Konstantynowicz, Que

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Oct 08, 2024

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience! We're delighted to hear that Que and the team at Lithia Hyundai of Anchorage provided professional and personable service. We appreciate your recommendation, and we look forward to assisting your family and friends in the future!

October 04, 2024

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Employee Rating

I have 15,000 miles on my car. I’ll drive it easy. I’ve been in there time after time and asked you about issues with my car. I seem like I get put aside. Are you gonna fix my car? More

by RICKROETMAN_68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 08, 2024

Lithia Hyundai of Anchorage responded

Rick, thank you for taking the time to share your concerns. I'm sorry to hear that you feel like your issues haven't been fully addressed during your visits. Your satisfaction is important, and I would like to ensure your concerns are properly handled. Please reach out to me so we can avoid any miscommunication and work on resolving the situation promptly. Best, Moises Gonzalez - Service Manager - 907-762-5752

October 04, 2024

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Employee Rating

Everyone is always so kind and helpful. The service is always great as well, Christian helped me and he was wonderful! More

by SAMANTHA.SAMPSON95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 07, 2024

Lithia Hyundai of Anchorage responded

Thank you, Samantha, for your kind words! We're delighted to hear that our team consistently provides you with excellent service. It's wonderful to know that Christian made such a positive impact during your visit. We look forward to seeing you again at Lithia Hyundai of Anchorage!

October 04, 2024

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Employee Rating

I have bought many cars from Hyundai and love the quality and warranty. The sales staff are never pushy, but rather allow you to spend time getting to know the cars. More

by BONLEX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blayke Mccarthy, Ian Chase, Eric Hippen , Jessica Konstantynowicz

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Oct 07, 2024

Lithia Hyundai of Anchorage responded

It's great to hear that you've had positive experiences with Hyundai and appreciate the quality and warranty! Thank you for recognizing our sales staff for their approach; we strive to make the car-buying process comfortable and informative. We look forward to helping you again!

October 03, 2024

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Employee Rating

Christian is a great service advisor and got to my car very quickly and efficient More

by vandenbos907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 04, 2024

Lithia Hyundai of Anchorage responded

Thank you for your positive feedback, Vanden! It's great to hear that Christian provided you with quick and efficient service. We appreciate your recognition and look forward to seeing you again soon!

October 01, 2024

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Employee Rating

I had a recall that I needed to go in for as well as some issues with my lights. They fixed the issues and diagnosed another issue with me and went over the pricing. I really appreciate the transparency and More

by TEXASBELLE14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2024

Lithia Hyundai of Anchorage responded

Belle, thank you for your kind feedback! We're glad to hear that our team at Lithia Hyundai of Anchorage was able to address your recall and lighting issues while maintaining transparency throughout the process. It's great to know that Christian kept you informed as well. We appreciate your trust in us and look forward to assisting you again in the future!

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