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Christian Diaz
Christian Diaz at Lithia Hyundai of Anchorage

Christian Diaz | Page 16

Service Advisor

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

Contact Me
4.7
201 Reviews

Dealership Experience

5 yrs, 2 mos

Industry Experience

5 yrs, 2 mos

4.7

201 Reviews

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201 Reviews of Christian Diaz

September 05, 2024

Dealership Rating
Employee Rating

Christain Diaz has to be the most reliable/trustworthy service advisor I’ve dealt with. I’ve worked with a lot of service advisors in the past so I can tell Christain means well and try’s. If you think ot More

by isaiahhoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blayke Mccarthy, Mark Jahnke, Eric Hippen, Cameron Kerns, Chonesanh Outhavong, Felipe Soriano-Sosa, Travis Richardson

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Sep 06, 2024

Lithia Hyundai of Anchorage responded

Thank you for your feedback, Isaiah! It’s fantastic to hear that Christain Diaz has made such a positive impression on you with his reliability and trustworthiness. We’re proud to have him on our team and appreciate your kind words. If you need anything in the future, don’t hesitate to reach out to us at Lithia Hyundai of Anchorage!

August 30, 2024

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Employee Rating

Vastly improved system to make appts. Service advisor was very nice. No problems at all More

by MOLLY493
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 30, 2024

Lithia Hyundai of Anchorage responded

Thank you for your feedback! We’re glad to hear that you found our appointment system improved and that our service advisor provided a positive experience. If you have any more feedback or need further assistance, feel free to let us know!

August 14, 2024

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Employee Rating

We were frustrated that our service was going to take so long. Chistian was fabulous to make it happen so we could get to the airport!! More

by JAKINALASKA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 14, 2024

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience! We're glad Christian could assist and ensure you made it to the airport on time. We appreciate your patience and support at Lithia Hyundai of Anchorage. Safe travels!

August 13, 2024

Dealership Rating
Employee Rating

Christian was great. Got me in and out in good time. Ryan was also great. More

by RBT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Hippen , Ryan Ollis - 5 star

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Aug 14, 2024

Lithia Hyundai of Anchorage responded

Thank you for your feedback! It is lovely to hear that Christian and Ryan provided you with excellent service at Lithia Hyundai of Anchorage. We're glad the experience was efficient and positive. We look forward to seeing you again!

June 10, 2024

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Employee Rating

The entire experience was prompt courteous and high quality service. We were impressed with the salesperson’s knowledge of the product. More

by JANICECOULTER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jun 10, 2024

Lithia Hyundai of Anchorage responded

Janice, we're delighted to hear that you had a prompt and courteous experience with our team at Lithia Hyundai of Anchorage. Thanks for the kind words!

April 29, 2024

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Employee Rating

Call 907 953 0967 and I will let you know why! Your service dept. won't answer the phone More

by NEILANDGAYLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessie Beals , Chris Schmidt

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May 01, 2024

Lithia Hyundai of Anchorage responded

I'm sorry to hear about the difficulty you're experiencing in reaching our service department, Neil. It's important to us that we're accessible to our customers and able to assist with any concerns or inquiries they may have. I'll ensure that your feedback is shared with the appropriate team so that we can address this issue promptly. In the meantime, please reach out to me directly through the number below, if you'd like to discuss your experience further or if there's anything specific you need assistance with. We value your feedback and appreciate your patience. Best, Moises Gonzalez - Service Manager - 907-762-5752

April 07, 2024

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Employee Rating

I was dreading the sales experience and it turned out to be just the opposite. Christian Diaz was so knowledgeable and friendly without being pushy. He is the perfect sales representative. I was impressed More

by AD
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jason HESS

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Apr 09, 2024

Lithia Hyundai of Anchorage responded

We're delighted to know that your experience with Christian and our team at Lithia Hyundai of Anchorage exceeded expectations! We strive for a comfortable, no-pressure environment. Enjoy the ride in your new Palisade, we hope to see you again soon.

March 07, 2024

Dealership Rating
Employee Rating

Excellent customer service. No pressure. Knowledgeable Christian went above and beyond to make sure we were happy. Ryan made the closing quick. Great experience More

by NONE3
Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz

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Mar 08, 2024

Lithia Hyundai of Anchorage responded

We're glad to know that Christian and Ryan made your experience at Lithia Hyundai of Anchorage a great one! Thanks for the feedback on our customer service, we appreciate it.

February 09, 2024

Dealership Rating
Employee Rating

Friendly,understanding and knowledgeable about their vehicles. Tries hard to get the best deal for their customers. More

by PALMTREE1865
Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz

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Feb 09, 2024

Lithia Hyundai of Anchorage responded

Thank you for sharing your positive experience at Lithia Hyundai of Anchorage. We're delighted to hear that the team was kind, considerate, and understanding of your situation, attending to it quickly. It's great to know that they were knowledgeable about Hyundai vehicles. We appreciate your feedback and look forward to assisting you in the future.

February 06, 2024

Dealership Rating
Employee Rating

As always, they cut the crap so you can get on with life. We didn't feel pushed or directed from anything we had planned. Christian and my luck with timing ended up getting us a better deal than the bank was More

by Richard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 06, 2024

Lithia Hyundai of Anchorage responded

Hi Richard, it's great to know that Christian and our team at Lithia Hyundai of Anchorage were able to provide a straightforward experience for your second purchase with us. We're excited about the new service center too! Thanks for sticking with us.

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