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Christian Diaz

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Christian Diaz

Christian Diaz | Page 16

Service Advisor

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

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4.7

198 Reviews

Overview Reviews (198) Inventory (242)

Dealership Experience

5 yrs, 2 mos

Industry Experience

5 yrs, 2 mos

4.7

198 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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198 Reviews of Christian Diaz

August 13, 2024

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Employee Rating

Christian was great. Got me in and out in good time. Ryan was also great. Got me in and out in good time. Ryan was also great. More

by RBT0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Hippen , Ryan Ollis - 5 star

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Aug 14, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for your feedback! It is lovely to hear that Christian and Ryan provided you with excellent service at Lithia Hyundai of Anchorage. We're glad the experience was efficient and positive. We look forward to seeing you again!

June 10, 2024

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Employee Rating

The entire experience was prompt courteous and high quality service. We were impressed with the salesperson’s knowledge of the product. quality service. We were impressed with the salesperson’s knowledge of the product. More

by JANICECOULTER

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jun 10, 2024 -

Lithia Hyundai of Anchorage responded

Janice, we're delighted to hear that you had a prompt and courteous experience with our team at Lithia Hyundai of Anchorage. Thanks for the kind words!

April 29, 2024

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Employee Rating

Call 907 953 0967 and I will let you know why! Your service dept. won't answer the phone Your service dept. won't answer the phone More

by NEILANDGAYLE

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jessie Beals , Chris Schmidt

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May 01, 2024 -

Lithia Hyundai of Anchorage responded

I'm sorry to hear about the difficulty you're experiencing in reaching our service department, Neil. It's important to us that we're accessible to our customers and able to assist with any concerns or inquiries they may have. I'll ensure that your feedback is shared with the appropriate team so that we can address this issue promptly. In the meantime, please reach out to me directly through the number below, if you'd like to discuss your experience further or if there's anything specific you need assistance with. We value your feedback and appreciate your patience. Best, Moises Gonzalez - Service Manager - 907-762-5752

April 07, 2024

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Employee Rating

I was dreading the sales experience and it turned out to be just the opposite. Christian Diaz was so knowledgeable and friendly without being pushy. He is the perfect sales representative. I was impressed be just the opposite. Christian Diaz was so knowledgeable and friendly without being pushy. He is the perfect sales representative. I was impressed with the clean quiet showroom and the Palisade is a winner. More

by AD

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Jason HESS

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Apr 09, 2024 -

Lithia Hyundai of Anchorage responded

We're delighted to know that your experience with Christian and our team at Lithia Hyundai of Anchorage exceeded expectations! We strive for a comfortable, no-pressure environment. Enjoy the ride in your new Palisade, we hope to see you again soon.

March 07, 2024

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Employee Rating

Excellent customer service. No pressure. Knowledgeable Christian went above and beyond to make sure we were happy. Ryan made the closing quick. Great experience No pressure. Knowledgeable Christian went above and beyond to make sure we were happy. Ryan made the closing quick. Great experience More

by NONE3

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Christian Diaz

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Mar 08, 2024 -

Lithia Hyundai of Anchorage responded

We're glad to know that Christian and Ryan made your experience at Lithia Hyundai of Anchorage a great one! Thanks for the feedback on our customer service, we appreciate it.

February 09, 2024

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Employee Rating

Friendly,understanding and knowledgeable about their vehicles. Tries hard to get the best deal for their customers. vehicles. Tries hard to get the best deal for their customers. More

by PALMTREE1865

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Christian Diaz

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Feb 09, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your positive experience at Lithia Hyundai of Anchorage. We're delighted to hear that the team was kind, considerate, and understanding of your situation, attending to it quickly. It's great to know that they were knowledgeable about Hyundai vehicles. We appreciate your feedback and look forward to assisting you in the future.

February 06, 2024

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Employee Rating

As always, they cut the crap so you can get on with life. We didn't feel pushed or directed from anything we had planned. Christian and my luck with timing ended up getting us a better deal than the bank was We didn't feel pushed or directed from anything we had planned. Christian and my luck with timing ended up getting us a better deal than the bank was able to offer, so even less complaints there. Ended up having the vehicle delivered day following, after the paperwork was finalized and the vehicle finished inspection. This is our second auto purchase from this dealer and so far it sounds as if our only complaint might be getting addressed with the new service center coming. More

by Richard

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 06, 2024 -

Lithia Hyundai of Anchorage responded

Hi Richard, it's great to know that Christian and our team at Lithia Hyundai of Anchorage were able to provide a straightforward experience for your second purchase with us. We're excited about the new service center too! Thanks for sticking with us.

January 23, 2024

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Employee Rating

Nice and helpful so appreciate for service . Nice and pleasant staff and great customer experience . Nice and pleasant staff and great customer experience . More

by AVUGAR55

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Blayke Mccarthy, Mark Brookins, Eric Hippen, Cameron Kerns, Chonesanh Outhavong, Travis Richardson , Jason HESS, Jessica Konstantynowicz, Chris Schmidt

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Jan 23, 2024 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for sharing your positive feedback about Lithia Hyundai of Anchorage! We're thrilled to hear that our staff was nice, helpful, and provided a pleasant customer experience. We appreciate your kind words and look forward to serving you again in the future.

January 13, 2024

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Employee Rating

Worry free experience. Christian was clear and prompt with no nonsense or wasting of time. One of the best car buying experiences I have had! Christian was clear and prompt with no nonsense or wasting of time. One of the best car buying experiences I have had! More

by BENJAMINKING1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Christian Diaz

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Jan 16, 2024 -

Lithia Hyundai of Anchorage responded

We're glad to know you had a worry-free experience with Christian at Lithia Hyundai of Anchorage. We appreciate your kind words and look forward to serving you again in the future!

November 15, 2023

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Employee Rating

Got me a car quickly and easily would recommend going through this place. Christain was a good dude through this place. Christain was a good dude More

by ZACHARY_852

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 15, 2023 -

Lithia Hyundai of Anchorage responded

Hi Zachary, Thank you for sharing your positive experience! We're glad to hear that we could help you get a car quickly and easily. Your recommendation is appreciated! If you ever have more feedback or need assistance in the future, don't hesitate to reach out. We're here for you. Thank you for choosing us, and we hope you enjoy your new car!

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