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Christian Diaz
Christian Diaz at Lithia Hyundai of Anchorage

Christian Diaz | Page 14

Service Advisor

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

Contact Me
4.7
201 Reviews

Dealership Experience

5 yrs, 2 mos

Industry Experience

5 yrs, 2 mos

4.7

201 Reviews

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201 Reviews of Christian Diaz

October 22, 2024

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Employee Rating

Great service, knowledgeable staff. Work on vehicle was done in a timely manner. Was given contact info in case we had any questions or concerns while vehicle was being serviced More

by Driven1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 23, 2024

Lithia Hyundai of Anchorage responded

We're delighted to hear that you had a positive experience with our knowledgeable team at Lithia Hyundai of Anchorage. It's great to know the service was timely and you felt supported throughout the process. Thank you for choosing us!

October 22, 2024

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Employee Rating

My car was on a recall the updated and got it back in good time More

by Laurel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 23, 2024

Lithia Hyundai of Anchorage responded

Thank you, Laurel, for sharing your experience. We're glad to hear that your recall service was completed promptly and that your car was returned to you in good time. We appreciate your feedback and look forward to serving you again at Lithia Hyundai of Anchorage!

October 22, 2024

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Employee Rating

Service was very fast and professional as it usually is. Always in and out which is nice. More

by BARRIE99504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2024

Lithia Hyundai of Anchorage responded

Thank you for your feedback, Barrie! We're glad to hear that you consistently experience fast and professional service at Lithia Hyundai. Your time is valuable, and we strive to ensure your visits are efficient. We look forward to seeing you again soon!

October 21, 2024

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Employee Rating

Overall service especially the front desk people who are very courteous and kind and overall service was outstanding More

by Emendes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Brookins, Hayden Baker , Jason HESS

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Oct 22, 2024

Lithia Hyundai of Anchorage responded

We appreciate your wonderful review, Emendes! It’s heartening to hear that our front desk staff made such a positive impression with their courtesy and kindness. Thank you for recognizing their efforts! We hope to serve you again soon!

October 19, 2024

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Employee Rating

I was very please with the service I received when I contacted the service concerning an issue with my tire. More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2024

Lithia Hyundai of Anchorage responded

We're delighted to hear that you were pleased with the service at Lithia Hyundai of Anchorage. Our team is always here to help, so don't hesitate to reach out if you need anything else!

October 19, 2024

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Employee Rating

Very pleased. I had an interaction with the service department last year that was very negative. This was 180 degrees better. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2024

Lithia Hyundai of Anchorage responded

We're glad to hear that your recent experience with Lithia Hyundai of Anchorage was a positive turnaround! Thank you for giving us another chance, and we hope to continue providing excellent service in the future.

October 15, 2024

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Employee Rating

Christian was amazing and as always helpful. I normally use the Kia dealership, but not anymore. The service I got was awesome and very much appreciated! Thanks Christian! More

by K18KAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 16, 2024

Lithia Hyundai of Anchorage responded

We're happy to hear that Christian provided you with such excellent service here at Lithia Hyundai of Anchorage! It's great to know we've earned your trust and appreciation. Thank you for choosing us, and we look forward to serving you again in the future!

October 07, 2024

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Employee Rating

They where very professional and yet very personable. Que and his manager went out of their way to help me. I will definitely recomend Lithia Hyundai of Anchorage to family and friends. More

by LARRYGRANT_55555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blayke Mccarthy, Eric Hippen, Cameron Kerns, Chonesanh Outhavong, Travis Richardson , Jessica Konstantynowicz, Que

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Oct 08, 2024

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience! We're delighted to hear that Que and the team at Lithia Hyundai of Anchorage provided professional and personable service. We appreciate your recommendation, and we look forward to assisting your family and friends in the future!

October 04, 2024

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Employee Rating

I have 15,000 miles on my car. I’ll drive it easy. I’ve been in there time after time and asked you about issues with my car. I seem like I get put aside. Are you gonna fix my car? More

by RICKROETMAN_68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 08, 2024

Lithia Hyundai of Anchorage responded

Rick, thank you for taking the time to share your concerns. I'm sorry to hear that you feel like your issues haven't been fully addressed during your visits. Your satisfaction is important, and I would like to ensure your concerns are properly handled. Please reach out to me so we can avoid any miscommunication and work on resolving the situation promptly. Best, Moises Gonzalez - Service Manager - 907-762-5752

October 04, 2024

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Employee Rating

Everyone is always so kind and helpful. The service is always great as well, Christian helped me and he was wonderful! More

by SAMANTHA.SAMPSON95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 07, 2024

Lithia Hyundai of Anchorage responded

Thank you, Samantha, for your kind words! We're delighted to hear that our team consistently provides you with excellent service. It's wonderful to know that Christian made such a positive impact during your visit. We look forward to seeing you again at Lithia Hyundai of Anchorage!

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