"I was seen at my appointed time with excellent customer serv"
The service from the I pulled in to the time I left was treated with courtsey and and kept informed about the service to my car.
"Great Sales and Service. "
I have done business with them off and on, depending on what brand of vehicle I owned, for several years. Their sales and service departments are top quality. The customer waiting area is very well appointed and customer friendly. The only improvement I would suggest is the Sales department could have a little more privacy. It would add greatly to the perceived quality of the dealership.. Thus giving the customer the impression he is important enough to discuss his business in private. Similar to higher end vehicle dealerships.
Other Employees Tagged:
Manny in service
"Simplified buying experience "
Recently bought a 2018 diesel Colorado from Ferman , and it was as easy as it gets. I had been looking at theses trucks for about 4 months and even considered ordering one. I knew the costs and and what they are selling for. I noticed the truck I wanted online at Ferman , I called the web number to confirm it was still there and the nice lady actually had someone go and put their hands on it before I drove down. It was late in the day when I got there, not but an hour before close time When I arrived Christian knew I was coming and took me and my wife to see it. He apologized it was right off the truck it was so new and had not had the plastic off of it yet but I like that no one had ever driven it but me. We test drove and they looked my trade over. And gave me a proposal. It was close to my budget and fair but not quite there. I didn’t get any run around, and the sales manager had us to his office. We talked about different ways to make the deal work for everyone. Bear in mind it was after closing time and I still felt no pressure. I told him my thoughts and we came to an agreement we both felt good about. New truck buying is a big investment and I wanted to be sure I was going to feel good about it. So I asked if the deal was still good in the morning and he told me absolutely, and that the deal was good as long as they had the truck. The manager agreed it is a big investment and added if I wanted I could drive it home to make sure I really liked it. ( 90 miles round trip) but I declined. Again no pressure. I called the next day with a request to change the financing to a different way and they said yes they would make it happen. So I agreed and told them to call me when they where an hour a way from delivery time and Christin did that. When I got there the truck was out front washed and full of fuel. We sighed papers and exchanged some money and I was on my way home. With the price of the truck and the value they gave me for my trade with a great rate through GMAC finance I’m not up side down and I’m actually buying equity in this truck and that’s a good feeling. Thank you Ferman and Christian.
Other Employees Tagged:
I’m sorry I can’t seem to remember the managers name or the finance man
"Impressed with Ferman Chevrolet"
We went on a Sunday to look at the new Traverse. Our salesman, Christian Garvey, was very knowledgeable of the different models and was not pushy. We had done research on the 2018 Chevy Traverse and the car practically sold itself. We took it home the same day. There was a grease smudge on the seat and we were told to bring it back at our convenience and they would take care of it plus give us a tank of gas. I would recommend this dealership and salesman to anyone who is in the market.
"Excellent Customer Service"
I really hate the whole car buying process, but so thankful to have had Christian as my sales consultant! The process was not only quick, but it was painless. I would recommend this dealership if you're in the market for a new Chevrolet, but I would ESPECIALLY recommend going to see Christian if you do head over to Ferman Chevrolet (unless you want a car sales associate who will jump down your throat). SO HAPPY WITH MY NEW EQUINOX!!!!
"Amazing service and very quick process :) "
Best experience I have had at a car dealership! It was also a pretty quick process.. I didn’t feel like I was there forever at all. Christian was very friendly and worked very hard to meet my needs and I was able to get a payment in my budget with no problems. I also liked that the car was pulled up and ready for me with my name and a balloon on it :p I highly recommend buying a car here! Thank you guys so much!
"Go see Christian"
Go see Christian! Very helpful and knowledgeable. Great price and service! Had great experience :) The dealership was out of my way but worth the drive!
"Great customer service "
My sales consultant Christian Garvey was very courteous and helpful answering all of my questions very knowledgeable about the car and all of its operating systems
"Very painless process. "
My experience at Ferman Chevrolet was as quick [as can be for buying a car] and painless as it can get. Christian was very knowledgeable and patient throughout the entire process. I had such a pleasant experience, I will be recommending Ferman Chevrolet and Christian to anyone I know looking for a new car. A huge thank you and God bless to everyone on staff there. They take care of you and treat you like you're family too.
"best chevy dealership in tampa"
The team at ferman went above and beyond to make sure at the end of the day i was satisfied with my new car purchase. I originally went to ferman to look at a 2018 chevy colorado when i met mike he showed me the different packages and the different features. after finding a truck that i liked we started working the numbers but being that it was late on a sunday i left and told him to call me as soon as he had an answer on the price. i went to ther dealerships in the mean time to see what was on the market. I tried 3 other local chevy dealership and 1 gmc dealer and ferman chevy of tampa was the only one that didnt give up and made sure that i was taken car of and that i got the truck i wanted and the price i wanted so glad to buy another vehicle with ferman group and will always shop ferman anytime i need service or a new car