Very good service as always.
Have been going to the dealership since 2012 and the service managers have always been friendly. The technical people behind the scenes are phenomena
Have been going to the dealership since 2012 and the service managers have always been friendly. The technical people behind the scenes are phenomenal!
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by rhalthore
Verified Customer
Verified Customer
Service Price Transparency
Apr 07, 2026 -
Koons Arlington Toyota responded
It’s wonderful to know our service managers’ friendly approach and our technicians’ expertise continue to impress after all these years. We appreciate your loyalty since 2012 and are glad your RAV4 is in good hands. We look forward to supporting your Toyota needs again soon.
Service always excellent, staff always dependable for
price and details. See you in 6 months.
price and details. See you in 6 months.
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by notrac78
Verified Customer
Verified Customer
Service Price Transparency
Mar 30, 2026 -
Koons Arlington Toyota responded
Thank you for trusting our team with your Toyota Camry service and for recognizing our dependable pricing and attention to detail. We look forward to taking care of your Camry again in six months.
Greay overall.
The service advisor was amazing. I believe it was david. I will always come here
The service advisor was amazing. I believe it was david. I will always come here
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by gianfrancopatio
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
David Garcia
Mar 23, 2026 -
Koons Arlington Toyota responded
Thank you for sharing your five-star review. It’s great to hear our service advisor made your Toyota service experience so positive. We appreciate your loyalty and look forward to caring for your vehicle again.
I have been using Koons Arlington Toyota for service for
decades. They do a great job and if something is not right, they take care of it. My Toyota Avalon is 26 years old and only has 80,000 miles on it
decades. They do a great job and if something is not right, they take care of it. My Toyota Avalon is 26 years old and only has 80,000 miles on it so they help me keep it in good shape.
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by tj.mccabe2
Verified Customer
Verified Customer
Service Price Transparency
Mar 16, 2026 -
Koons Arlington Toyota responded
Thank you for trusting us with your Toyota Avalon for so many years. It’s rewarding to hear our team addresses every issue to keep your Avalon in top shape after all this time and mileage. Christian and the rest of us appreciate your loyalty and look forward to maintaining your vehicle.
I've been a customer for the past three years, and I've
always had a positive experience. Professional, curteous, and thorough. So long as that endures, I will contine to trust the service Koons Toyota a
always had a positive experience. Professional, curteous, and thorough. So long as that endures, I will contine to trust the service Koons Toyota and Christian Lobo provide. Thank you.
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by loyalcustomer
Service Price Transparency
Mar 16, 2026 -
Koons Arlington Toyota responded
It’s wonderful to have your loyalty over the past three years and to read your kind words. Christian is pleased our team has provided the professional, courteous, and thorough service you expect for your Toyota Corolla. Thank you for continuing to trust us with your Corolla’s care.
I also want to sing the praises of David Medina (Service
Department) and Savaughn Adams (Parts Manager). Please compliment them for me. Why are their names not listed? Dick
Department) and Savaughn Adams (Parts Manager). Please compliment them for me. Why are their names not listed? Dick
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by dickzaragoza
Verified Customer
Verified Customer
Service Price Transparency
Mar 09, 2026 -
Koons Arlington Toyota responded
Wonderful to hear your praises for our Service and Parts staff. Our online system sometimes omits individual names, but Christian will gladly forward your compliments to them. Thank you for trusting us with your Toyota Highlander service.
We bought our Toyotas at this Koons dealership and have
taken them in for service over the course of decades. Christian Lobo does a great job of ensuring that the cars are serviced well.
taken them in for service over the course of decades. Christian Lobo does a great job of ensuring that the cars are serviced well.
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by ralph30
Verified Customer
Verified Customer
Service Price Transparency
Mar 07, 2026 -
Koons Arlington Toyota responded
It’s wonderful to hear you’ve trusted us with your Toyota service for decades. Christian always works hard to keep your vehicles in top shape, and we’re glad it shows. Thank you for your ongoing support and we look forward to helping you again.
Mar 09, 2026 -
Koons Arlington Toyota responded
Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!
Always pleased when a merchant/merchant representative
recognizes you and calls you by name. And better yet when your service is performed promptly Well done.
recognizes you and calls you by name. And better yet when your service is performed promptly Well done.
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by jmajun51
Verified Customer
Verified Customer
Service Price Transparency
Mar 09, 2026 -
Koons Arlington Toyota responded
jmajun51, thanks so much for rating us so high! Be safe on the road!
I brought the car in because the maintenance light was
on. They diagnosed the issue, namely that the catalytic converter needed to be replaced. They told me and the service was done in a straightforward
on. They diagnosed the issue, namely that the catalytic converter needed to be replaced. They told me and the service was done in a straightforward fashion. The people there checked and told me it was covered by the warranty, and so no payment was needed. Everyone was clear, courteous, and efficient.
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by frhorkan
Verified Customer
Verified Customer
Service Price Transparency
Mar 03, 2026 -
Koons Arlington Toyota responded
Thank you for bringing your Toyota Camry in when the maintenance light came on. We’re glad we could identify the catalytic converter issue and cover it under warranty so you had no out-of-pocket expense. It’s great to know our team was clear, courteous, and efficient throughout the process.
The staff very cordial and friendly.
They gave me fast service. And I ma staified by the service and customer care.
.
They gave me fast service. And I ma staified by the service and customer care.
.
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by dadeyom
Verified Customer
Verified Customer
Feb 27, 2026 -
Koons Arlington Toyota responded
Thank you for your feedback. We’re glad our team provided courteous, efficient service for your Toyota RAV4 Hybrid. We look forward to assisting you again.