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Christian Lobo
Christian Lobo at Koons Arlington Toyota

Christian Lobo | Page 4

Service Advisor

Koons Arlington Toyota

4045 Lee Highway
Arlington, VA 22207

4.9
115 Reviews
4.9

115 Reviews

Write a Review

115 Reviews of Christian Lobo

May 11, 2026

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Employee Rating

Easy to schedule, efficient timely work with good communication and customer service and good communication More

by rjverdile
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
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May 11, 2026

Koons Arlington Toyota responded

We’re glad scheduling was simple and our team delivered efficient, timely service on your Toyota Prius. It’s great to know our communication and customer support met your expectations. We look forward to helping you again.

May 08, 2026

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Very helpful, friendly, knowledgeable and efficient service department. The concierge pick up service was wonderfully convenient and beautifully orchestrated with the service office More

by mosterweis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 08, 2026

Koons Arlington Toyota responded

We appreciate you sharing how our service team took care of your Toyota Corolla and made the concierge pick up convenient. It’s wonderful to hear the process felt smooth and efficient. Please let us know if there’s anything else we can assist you with.

May 01, 2026

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I appreciate the excellent communication I receive from the dealership and especially my service advisor throughout the process of each service. My concerns are always addressed effectively. More

by elinschilling
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Recommend Dealer
Yes
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May 01, 2026

Koons Arlington Toyota responded

It’s wonderful to hear that Christian and our team kept you informed and addressed your concerns during your Highlander service. Ensuring your Toyota Highlander receives attentive care is very important to us. We look forward to assisting you on your next visit.

April 29, 2026

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There was full transparency and professionalism with my car's inspection and repairs. I appreciate the detailed report and estimate. More

by emliberti
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Recommend Dealer
Yes
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Apr 30, 2026

Koons Arlington Toyota responded

Thank you for highlighting the transparent process we provided during your Toyota 4Runner inspection and repair. Christian is glad the estimate and detailed report gave you confidence. We look forward to assisting you again.

April 28, 2026

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Employee Rating

Customer service and professionalism are what stands out ton me with going business with this dealership! More

by keshahillary389
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Oscar Canales

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Apr 28, 2026

Koons Arlington Toyota responded

It’s great to hear our team’s professionalism made an impression during service on your Toyota Corolla Hybrid. Thank you for highlighting our customer service and for the five-star rating. We look forward to assisting you again.

April 21, 2026

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Couldn't ask for a better experience. Honest suggestions that we agreed to. Customer oriented More

by hbhines
Recommend Dealer
Yes
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Apr 21, 2026

Koons Arlington Toyota responded

We appreciate your kind words about the honest recommendations you received for your Toyota 4Runner service. It’s rewarding to know you felt well taken care of during your visit.

April 17, 2026

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Employee Rating

Koons did a fantastic job at communicating and keeping me aware of what was going on with my vehicle. Fast and friendly service. More

by hortonbk
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Recommend Dealer
Yes
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Apr 18, 2026

Koons Arlington Toyota responded

We’re pleased to hear Christian kept you informed throughout the service on your Toyota Camry Hybrid. We appreciate your feedback and hope to assist you again soon.

April 09, 2026

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The service was fine, but the shuttle service was terrible. It has always been reliable, but this day we were stuck waiting in the cold and no one answered the phone. We bought a car from them and More

by LEAH.WOLF
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Recommend Dealer
Yes
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Apr 12, 2026

Koons Arlington Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 07, 2026

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Very good service as always. Have been going to the dealership since 2012 and the service managers have always been friendly. The technical people behind the scenes are phenomena More

by rhalthore
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chhay Hem

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Apr 07, 2026

Koons Arlington Toyota responded

It’s wonderful to know our service managers’ friendly approach and our technicians’ expertise continue to impress after all these years. We appreciate your loyalty since 2012 and are glad your RAV4 is in good hands. We look forward to supporting your Toyota needs again soon.

March 30, 2026

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Employee Rating

Service always excellent, staff always dependable for price and details. See you in 6 months. More

by notrac78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 30, 2026

Koons Arlington Toyota responded

Thank you for trusting our team with your Toyota Camry service and for recognizing our dependable pricing and attention to detail. We look forward to taking care of your Camry again in six months.

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