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87 Reviews of Christian Lobo
January 26, 2026
Staff, work, and efficiency was very good. However, I was not clear why the video of my car was sent. I could hear talking in the background, but no comment that was understandable abut the However, I was not clear why the video of my car was sent. I could hear talking in the background, but no comment that was understandable abut the car. The recommended servicing in the text was "hidden amongst a small "docs" icon. I just found it. The receipt did not have a copy of those recommendation to use for future visits. . More
by MBfrom DC
Verified Customer
January 15, 2026
We arrived at 9 AM on a Monday morning the week of New Year's Eve without a reservation but with a car that had a dying battery . The staff at Koons took the car and within a couple of hours, the car was Year's Eve without a reservation but with a car that had a dying battery . The staff at Koons took the car and within a couple of hours, the car was on the road again. We are very grateful to Koons for saving our New Year's Eve trip! Thank you! More
by cr
January 14, 2026
We have always had good service at this location. This time they didn’t recommend front brake change even though at 4mm. They did recommend new tires, but didn’t have right brand. We went to NTB and This time they didn’t recommend front brake change even though at 4mm. They did recommend new tires, but didn’t have right brand. We went to NTB and saved $500 from their quote, including brake pads in front replaced. More
by kbd15
January 03, 2026
I have been bringing my 2012 Camry to Koons for service ever since I purchased the vehicle. Christian Lobo has provided outstanding maintenance support or this low-mileage car. ever since I purchased the vehicle. Christian Lobo has provided outstanding maintenance support or this low-mileage car. More
by sorenseneric73
December 29, 2025
I always have a great Service here! Thank you! Always happy to service car here! Good attitude and professional environment. Thank you! Always happy to service car here! Good attitude and professional environment. More
by rolya0099
Other Employees Tagged: Oscar Canales, Chetan Chavan, Alex Belhadi, Oleg Tibulschii, Ray Mukhutdinov
December 18, 2025
I always have an outstanding experience at the service center. This is the only place I have my Highlander serviced, it is where I bought it and it’s the second Highlander I’ve purchased from the dealersh center. This is the only place I have my Highlander serviced, it is where I bought it and it’s the second Highlander I’ve purchased from the dealership and the second Highlander I have had serviced at the dealership. The staff is cordial and helpfu. More
by cawood65
December 12, 2025
The people are friendly, they listen to you and provide answers to my questions in a way that I could understand answers to my questions in a way that I could understand More
by tdwilliams1
Other Employees Tagged: Oscar Canales, Chetan Chavan, Alex Belhadi, Oleg Tibulschii, Chhay Hem, Mehedi Patwary, Malik Jefferson, Warren Jacobs
December 10, 2025
When I dropped off my car for it's regular 15,000 mile service I requested they check the tires because the sensor was occasionally coming on the week up to bring it in for service. While I had no issues service I requested they check the tires because the sensor was occasionally coming on the week up to bring it in for service. While I had no issues with the oil change, the sensor came back on again a couple days later when we had another round of cold air and stayed on. This leads me to believe they ignored my request to check the tires, or didn't bother to put more air into them. Since I stopped to top off the tires I have had no issues with the sensor staying on. Up util this point service has been okay. I do wish they would include vacuuming the floorboards as part of the regular service. More
by churchill05
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