Christian Medina | Page 4

I went in for a check engine light and oil change. Found I needed a engine replacement on my 2020 kia soul with under 27,000 miles. Ok, fine. Then find out there are no loaners and I have to rent but Found I needed a engine replacement on my 2020 kia soul with under 27,000 miles. Ok, fine. Then find out there are no loaners and I have to rent but kia only covers 40 a day. What?! They say it's going to take about 2 weeks. Then it's done in a week but as I'm driving it home it dies. There is a gas leak. Someone didn't actually check to make sure my car was safe. I will 100% never come back to this location. The only bright spot is Christian Medina. More

by mellieharris319 Verified Customer Verified Customer

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They took care of my recalls, but may have killed my battery, definitely a toss-up. battery, definitely a toss-up. More

by lachupacombo Verified Customer Verified Customer

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This was my second visit and Christian always goes above and beyond to help me out. and beyond to help me out. More

by heatherafitch Verified Customer Verified Customer

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Good help. Annoyed I had to come back for the issue but glad it was taken care of and promptly Annoyed I had to come back for the issue but glad it was taken care of and promptly More

by JENETEDRAGOVIC Verified Customer Verified Customer

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Service was efficient. They assigned two mechanics to work on my vehicle shortening the usual amount of time to complete a service like this by half. They also provided reg They assigned two mechanics to work on my vehicle shortening the usual amount of time to complete a service like this by half. They also provided regular updates. More

by ldwalke222 Verified Customer Verified Customer

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Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! More

by KSTEINBRUECK Verified Customer Verified Customer

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Christian was very helpful- as always. I had a very positive experience with Schaumburg Kia. I had a very positive experience with Schaumburg Kia. More

by ANNAGUBERNAT44 Verified Customer Verified Customer

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Everyone was friendly and provided great customer service. Downside is I left with more problems than I came with. service. Downside is I left with more problems than I came with. More

by JWOZ1982 Verified Customer Verified Customer

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Filippo did a great job; I came for an oil change but did a few other things done per his suggestions i did not see or work with anyone else; so the other depts are not involved with my visit a few other things done per his suggestions i did not see or work with anyone else; so the other depts are not involved with my visit More

by ZAQ3574 Verified Customer Verified Customer

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Service writer was attentive and helpful. Service was handled promptly. It would be nice if waiting room offer donuts/snacks Service was handled promptly. It would be nice if waiting room offer donuts/snacks More

by JJZEKAS Verified Customer Verified Customer

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