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Christian Medina
Christian Medina at Bob Rohrman Schaumburg Kia

Christian Medina | Page 3

Service Advisor

Bob Rohrman Schaumburg Kia

1100 E Golf Rd
Schaumburg, IL 60173

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rated
204 Reviews

Hometown: Chicago How Long Employed at Schaumburg Kia: 2 Years 4 Months How Long in Car Business: 5 years Hobbies: Sports/Play games Favorite Vehicle: Nissan GTR Favorite Food: Seafood Favorite Song: Have many different fav songs Favorite Movie: Marvel Movies Favorite Vacation Spot: Las Vegas

not yet
rated

204 Reviews

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204 Reviews of Christian Medina

December 01, 2022

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Employee Rating

Faculty was great and answered all my questions and made my family and I feel comfortable/welcomed. More

by Morenojr.julian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 01, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for the great review of us here at Bob Rohrman Schaumburg Kia! We are pleased to hear about your positive experience with our team and we hope to see you down the road!

November 27, 2022

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Employee Rating

Everyone is respectful, pleasant, and all round really great to work with. They treat me like I’m important to them, not just my business. More

by BISHOPSMAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Tremmel, Daina Barthel , Mark Anderson, Isaac Basurto, Brian Montes, MarK Robles, Jim Smith - Jim is exceptional. He always goes out of his way to greet me, and greets me warmly. He makes feel like he genuinely cares about me and how I am doing with my KIA. He is just the very best!

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Nov 27, 2022

Bob Rohrman Schaumburg Kia responded

Our team here at Bob Rohrman Schaumburg Kia appreciates every customer's feedback. We pride ourselves on our personability, and it delights us to hear you felt so important and taken care of. We hope to see you back in the future for any of your automotive needs!

November 25, 2022

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Best service center ever. The staff is amazing and honest. They never try to do repairs that are not needed. Total honesty More

by Operationjj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isaac Hidder, Scott Stephansen , Matthew Pavone

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Nov 26, 2022

Bob Rohrman Schaumburg Kia responded

Thanks for sharing about your experience with Schaumburg Kia. We appreciate your business and hope to see you again soon!

November 10, 2022

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It took 4 hours to do 1 of 3 things i asked for and then they wanted to charge me $800 for something another place will charge me $250. they also didnt check for the specific things i requested to be checke More

by Gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 14, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 04, 2022

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Employee Rating

I love my kia dealership we have been in relations for years. Bobby the service manager is excelent with his customers he get to know you in several wals always professional with everyone and give Aweso More

by KLEAN4KING
Recommend Dealer
Yes

Other Employees Tagged: Isaac Hidder, Scott Stephansen , Isaac Basurto, Matthew Pavone, MarK Robles

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Nov 04, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for always trusting Bobby and the Bob Rohrman Schaumburg Kia team to get the job done. We're happy that you can always count on us!

November 02, 2022

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Employee Rating

Was pleased with the service would recommend the dealership Will continue to coming back for for services More

by MS1229
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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Nov 02, 2022

Bob Rohrman Schaumburg Kia responded

Thanks for the 5-star review for Bob Rohrman Schaumburg Kia. We are happy to hear that you feel confident in our services.

October 27, 2022

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Employee Rating

Great experience. Christian is awesome. Very professional and keeps me updated on status of car. More

by tnyvzqz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 27, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for sharing your kind words about Christian and the team! We appreciate your business and we hope to welcome you back to Bob Rohrman Schaumburg Kia for your future service needs. Drive safely!

October 25, 2022

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Employee Rating

Christian did an amazing job, was able to get the work done in very short amount of time. Give him a raise. More

by SHAWN23FITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 25, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for the great review! We are so glad to hear that Christian delivered such a successful service experience. Drive safely, and we hope to see you back again at Bob Rohrman Schaumburg Kia!

October 18, 2022

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Employee Rating

Very good job at explaining what needs you car has. Very professional and courteous representatives. More

by CTWALLACE73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 18, 2022

Bob Rohrman Schaumburg Kia responded

We are happy to read this feedback! Thank you for choosing Bob Rohrman Schaumburg Kia and for sharing your experience with our team. We hope to see you again down the road!

October 11, 2022

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Employee Rating

Some Kia dealers have a bad reputation, but I have now been to Bob Rohrman Schaumburg Kia twice and they have been excellent both trips and gone above and beyond to satisfy me as a customer. More

by G.S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Technician Savannah

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Oct 11, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for the kind words! The Bob Rohrman Schaumburg Kia team is always here to step in and help. We're grateful our commitment to great customer care stood out to you. Have a wonderful day!

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