Christian Medina | Page 7

Two separate things were broken on my car after waiting over a month for my catalytic converter. So after waiting for those two items to be replaced I finally got my car back to find a handful of lose bolt over a month for my catalytic converter. So after waiting for those two items to be replaced I finally got my car back to find a handful of lose bolts in the engine bay. Are those important?? Do I need to keep those?! Not to mention I had to front $4,000 for two separate rentals and am still waiting to be reimbursed for that. What if I didn’t have that money? I would be xxxx out of luck. I would have lost my job for not being able to get to work for over a month. Three days after I picked my car up, I went and traded it in just so I never have to deal with Kia ever again. My service advisor quit half way through my car being there and honestly I don’t blame him. I will never own another Kia ever again just so I never have to deal with Kia ever again. More

by KANDIKUCZORA Verified Customer Verified Customer

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The parts and service department provided top tier customer service, which I greatly appreciated! Thank you. customer service, which I greatly appreciated! Thank you. More

by TP Verified Customer Verified Customer

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My recent experience for warranty work was very quick & comfortable. Isaac was very helpful & professional in helping me. comfortable. Isaac was very helpful & professional in helping me. More

by dkgrossmann50 Verified Customer Verified Customer

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Service was done in a timely matter, and very polite. I definitely will return for future service appointments I definitely will return for future service appointments More

by STEFSUCHEC Verified Customer Verified Customer

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It was a smooth process from start to finish. I was there on a busy Saturday and was greeted promptly. Christian was my Service Advisor and broke down what maintenance was needed for my car at th I was there on a busy Saturday and was greeted promptly. Christian was my Service Advisor and broke down what maintenance was needed for my car at this time. I was able to use the coupon I received in the mail to help with cost. He had to mechanics work on my car to get it done quickly and kept me informed. My car was washed and ready to go quickly and I was on my way. More

by Time2reorder.nor Verified Customer Verified Customer

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The costumer service was exceptional. Christian Medina really went above and beyond to make sure we were taken care of. The service was fast and efficient. Christian Medina really went above and beyond to make sure we were taken care of. The service was fast and efficient. More

by almedina52 Verified Customer Verified Customer

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Good service, communication and waiting area. Nice delivery on the vehicle after the service, came clean and looks like they are careful with it. Nice delivery on the vehicle after the service, came clean and looks like they are careful with it. More

by LLUXSOLAK Verified Customer Verified Customer

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The customer service was great. The staff are friendly and helpful, and it was easy to schedule an appointment. The wait time is reasonable for the service provided, and I will cont The staff are friendly and helpful, and it was easy to schedule an appointment. The wait time is reasonable for the service provided, and I will continue to get my vehicle serviced here. More

by OHARA2021 Verified Customer Verified Customer

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Very friendly customer service in the service department and also helpful. Very polite and knowledgeable and good and also helpful. Very polite and knowledgeable and good More

by KATHY38 Verified Customer Verified Customer

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Everyone we have dealt with thus far has been extremely friendly and professional. Great communication via phone and text. Service has been outstanding. friendly and professional. Great communication via phone and text. Service has been outstanding. More

by 07-handle-nectar Verified Customer Verified Customer

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