Christian Medina
Christian Medina at Bob Rohrman Schaumburg Kia

Christian Medina | Page 6

Service Advisor

Bob Rohrman Schaumburg Kia

1100 E Golf Rd
Schaumburg, IL 60173

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rated
204 Reviews

Hometown: Chicago How Long Employed at Schaumburg Kia: 2 Years 4 Months How Long in Car Business: 5 years Hobbies: Sports/Play games Favorite Vehicle: Nissan GTR Favorite Food: Seafood Favorite Song: Have many different fav songs Favorite Movie: Marvel Movies Favorite Vacation Spot: Las Vegas

not yet
rated

204 Reviews

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204 Reviews of Christian Medina

July 18, 2022

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Employee Rating

The service advisor Christian was nice and helpful to deal with and our car was serviced within a reasonable amount of time. More

by GCHERESO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2022

Bob Rohrman Schaumburg Kia responded

Thanks for sharing your thoughts about your experience with Bob Rohrman Schaumburg Kia. We appreciate your business and hope to see you again soon!

June 28, 2022

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Employee Rating

The staff was very attentive and professional. The addressed my issue promptly and put me at ease. It was a pleasure. Thanks for you’re service More

by WJW3860
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Isaac Hidder, Scott Stephansen , Isaac Basurto, Matthew Pavone, MarK Robles

Jun 28, 2022

Bob Rohrman Schaumburg Kia responded

It was a pleasure to assist you today! Thanks for stopping in and leaving us a five-star review. See you down the road and drive safely! -The Bob Rohrman Schaumburg Kia Team

June 09, 2022

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Good communication, prompt, straight forward. Did all that was asked and inquired about for the appointment. More

by PDSTONEBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for your very kind review. Our team here at Bob Rohrman Schaumburg Kia is thrilled that you had an enjoyable experience working with us. We hope to be of assistance in the future!

May 28, 2022

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Best Kia dealership within the Chicagoland area! Phenomenal! Highly recommend for first time buyers or anyone who’s getting their car serviced. More

by cari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fil Principato , Jeanna Rice

May 31, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 27, 2022

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Everytime I take my car to this Service Department they make sure I get excellent care. Even though I only visit about 2 times a year they remember me, remember my preferences and always try to cater to t More

by SALOMON.CAMHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: MarK Robles

May 11, 2023

Bob Rohrman Schaumburg Kia responded

We're delighted to hear that the Bob Rohrman Schaumburg Kia Service team never lets you down! Thank you for your wonderful review and kind words about our care - we're honored and delighted to have earned your business! Till next time!

May 27, 2022

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Employee Rating

Brought vehicle in for a service. Service was completed in a timely manner and the Service Advisor (Christian) had great communication More

by Jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 27, 2022

Bob Rohrman Schaumburg Kia responded

Jordan - We can't ask for better feedback than this! Thank you for coming to Bob Rohrman Schaumburg Kia for your service needs and stopping by to commend Christian.

May 27, 2022

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Employee Rating

Average experience. Service department a bit weak, never have loaner cars available so be prepared to find a ride for longer repairs. Sales and finance will try to add More

by Tony
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Daina Barthel, Todd Pruitt , Bill Brennan, Victoria

Jun 03, 2022

Bob Rohrman Schaumburg Kia responded

We're sorry to hear about your experience, Tony, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

May 27, 2022

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Christian Medina is my go-to service advisor. He is very thorough and pleasant to talk to. More

by V0rn0k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 27, 2022

Bob Rohrman Schaumburg Kia responded

Thanks for the five-star review and for giving a shoutout to Christian! We appreciate your trust in the Bob Rohrman Schaumburg Kia team.

May 25, 2022

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Employee Rating

The service manager was great. Very belevolent and worried about customer service. However when I first got there I wasn’t sure where to go or where to bring my car and everyone at More

by DYLHERNANDEZ16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fil Principato

May 26, 2022

Bob Rohrman Schaumburg Kia responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your feedback regarding your experience with Christian and on how you feel we can improve and better ourselves. We appreciate your business and hope to see you again soon!

May 25, 2022

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Employee Rating

Fil, Mark , Issac and Christian were extremely helpful answering all my questions. They are very patient and explained the repair process in detail. More

by Breitboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Stephansen , Matthew Pavone, MarK Robles

May 25, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for the great review! We are so glad to hear that Fil, Issac, Christian, and the team delivered a five-star experience. Drive safely, and we hope to see you back at Bob Rohrman Schaumburg Kia!

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