The service and parts team are great.
Helps me a great deal with my car.
Helps me a great deal with my car.
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by PAMELAFARRELL93
Verified Customer
Verified Customer
Other Employees Tagged:
Matthew Pavone, MarK Robles
Apr 29, 2022 -
Bob Rohrman Schaumburg Kia responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Schaumburg Kia.
Service was great.
Christian was my advisor and he always does his best to take care of things.
Christian was my advisor and he always does his best to take care of things.
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by Mayra Infante
Verified Customer
Verified Customer
Apr 26, 2022 -
Bob Rohrman Schaumburg Kia responded
Mayra, thank you for your great review of Christian and the team! We are happy to have you as a Bob Rohrman Schaumburg Kia customer and we hope to welcome you back again down the road. Drive safely!
Car had a recall and was handled very professionally and
in a timely manner. Job well done!
in a timely manner. Job well done!
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by dan@drinkprotein2oo.com
Verified Customer
Verified Customer
Apr 25, 2022 -
Bob Rohrman Schaumburg Kia responded
We're so glad we could assist with your recall, Dan. Thanks for the excellent review and for allowing Bob Rohrman Schaumburg Kia to serve you!
Great customer service, they worked very hard with KIA to
get some optional repair done, shuttle was useful too. Christian rocks!!!
get some optional repair done, shuttle was useful too. Christian rocks!!!
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by GBAR700
Verified Customer
Verified Customer
Apr 15, 2022 -
Bob Rohrman Schaumburg Kia responded
Christian and the team will be so pleased to see your kind review! We are grateful that you allowed the Bob Rohrman Schaumburg Kia team to assist with your service needs, and we hope you'll continue to put your trust in us for all your future maintenance!
Constant communication …quick service service advisor
kept my up to date on progress quick service on vehicle
kept my up to date on progress quick service on vehicle
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by MARLAQ955
Verified Customer
Verified Customer
Apr 13, 2022 -
Bob Rohrman Schaumburg Kia responded
We are thrilled that our team kept you well-informed throughout your service! Thank you for choosing Bob Rohrman Schaumburg Kia and for sharing your support on our page. Drive safely until we see you again!
organized, great support via phone, email and text.
i liked the email reminders on the days prior to my appt as well as the texts keeping me updated on day of appt
i liked the email reminders on the days prior to my appt as well as the texts keeping me updated on day of appt
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by JMANCZKO
Verified Customer
Verified Customer
Apr 11, 2022 -
Bob Rohrman Schaumburg Kia responded
We're glad our service checked all the boxes! Thank you for the great review and for reflecting on your experience with the Bob Rohrman Schaumburg Kia team - it is our honor and pleasure to serve you!
Everyone I dealt with was helpful, but something wasn’t
done correctly with my fuel system cleaning, and I ended up having to drive back out (an hour drive) with my engine light on. Bobby took good care of
done correctly with my fuel system cleaning, and I ended up having to drive back out (an hour drive) with my engine light on. Bobby took good care of it before opening on Saturday and I appreciate that.
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by jennifer
Verified Customer
Verified Customer
Other Employees Tagged:
Bobby
Apr 12, 2022 -
Bob Rohrman Schaumburg Kia responded
Jennifer, thank you for sharing your thoughts about your experience with Bob Rohrman Schaumburg Kia. While we're disappointed to hear that you you didn't have the 5-star experience we strive for, we're glad that our team was able to resolve the issue. We appreciate your business and hope to see you again!
Had an appointment set and was able to get it taken care
of in a timely manner. They were able to inform me on things I needed to fix.
of in a timely manner. They were able to inform me on things I needed to fix.
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by Brian.donohue10
Verified Customer
Verified Customer
Apr 07, 2022 -
Bob Rohrman Schaumburg Kia responded
Brian, we are thrilled that our team delivered such efficient, communicative service! Thank you for taking your business to Bob Rohrman Schaumburg Kia and for taking the time to review our work. Have a wonderful day!
Everyone is willing to help and gives nothing but up most
respect. And services are fast as well.
respect. And services are fast as well.
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by JJRRG07
Verified Customer
Verified Customer
Apr 01, 2022 -
Bob Rohrman Schaumburg Kia responded
Thanks for trusting the Bob Rohrman Schaumburg Kia team! We're glad that we delivered a seamless experience.
Service was extremely busy that morning and your team
handled all perfectly! Thank you Cristian!
handled all perfectly! Thank you Cristian!
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by MELSFG
Verified Customer
Verified Customer
Mar 31, 2022 -
Bob Rohrman Schaumburg Kia responded
Thank you for the great review! We appreciate your business and are glad to hear that you had a successful service experience working with Cristian. Drive safely, and we hope to see you back again at Bob Rohrman Schaumburg Kia!
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