Christian Mellinger | Page 16

I had car towed in, and Christian had me sign for a $199 “comprehensive diagnostic”! All they delivered was a “diagnostic history” from when the car was built, but nothing for the time they had it for serv “comprehensive diagnostic”! All they delivered was a “diagnostic history” from when the car was built, but nothing for the time they had it for service! Then they told me I needed an “engine replacement” on a car that has no history of engine problems. If I was not in Wichita for a funeral, I’d take them to court! They should be ashamed! More

by jjosedavis Verified Customer Verified Customer

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Always friendly. A little pricey on the labor part,but very friendly.very professional people.I would definitely recommend others. A little pricey on the labor part,but very friendly.very professional people.I would definitely recommend others. More

by ts21852 Verified Customer Verified Customer

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The BMW team was courteous, timely and professional. They kept me informed as services where completed. They kept me informed as services where completed. More

by gbartak53 Verified Customer Verified Customer

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It took over a month to get my car in to get fixed. The repair was from something the mechanics forgot to tighten from a previous repair. So I drove around for over a month (almost 2 months) with a ra The repair was from something the mechanics forgot to tighten from a previous repair. So I drove around for over a month (almost 2 months) with a rattle in my dash. I'm usually with high end clients so it was always something to talk about when they brought up what was rattleing. Right after the first repair, I called and left messages, texted the number they text me on to approve repaires, no return calls or text. Finally I got on line to make the appointment. More

by jcc Verified Customer Verified Customer

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Great customer service and timely. Christian was very helpful and kept me updated throughout the process Christian was very helpful and kept me updated throughout the process More

by bostonelyse Verified Customer Verified Customer

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Great friendly service. Clear estimates before you do repairs. Sticks to the estimate! Took me to work from the dealership! Clear estimates before you do repairs. Sticks to the estimate! Took me to work from the dealership! More

by TODD86 Verified Customer Verified Customer

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Service was fast and efficient. Service advisor was very professional and knowledgeable. My overall experience with BMWwas very good. Service advisor was very professional and knowledgeable. My overall experience with BMWwas very good. More

by gsmith5782 Verified Customer Verified Customer

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Great service! Communication with clarity, and explanations were very good. I will return. Thank you Christian. Communication with clarity, and explanations were very good. I will return. Thank you Christian. More

by rydenbrook Verified Customer Verified Customer

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The team was helpful and thorough. I was given a loaner and was kept in the loop on the progress of the service engagement. I was given a loaner and was kept in the loop on the progress of the service engagement. More

by beninks Verified Customer Verified Customer

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Christian is an outstanding Service provider. He is a true customer advocate. Good job Christian!’ He is a true customer advocate. Good job Christian!’ More

by gary_bickel Verified Customer Verified Customer

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