Christina Gangapersaud | Page 6

Awesome customer service! Saw a gorgeous 2017 Mazda Miata/MX-5 online and called to see if they would check a few details not listed in the advertisement. I live almost 2 hour Saw a gorgeous 2017 Mazda Miata/MX-5 online and called to see if they would check a few details not listed in the advertisement. I live almost 2 hours away and Jesse not only answered my questions honestly, but made a video, too! Made an appointment to see them that Friday and they had the car waiting for me, ready to test drive. The test drive was great as it had a ton of twists and turns so I was able to cycle through all the gears. Trading in my mom-mobile was easy and the only thing I had to do was wait. It being Memorial Day weekend, the wait was a bit of a long one but not a big deal. Every person that worked there was patient and kind, even lent me a phone charger when my phone was about to die! Christina in Financing was patient with me and explained anything I didn't understand and answered all my questions. Overall, great experience and got to learn about different BMWs ( I now am saving for that Z4!) while waiting my turn with the financier. Definitely recommend to everyone! More

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Excellent customer service! I’ve been going to BMW of Ocala for many years and they never disappoint. Staff is always pleasant, kind, respectful and most importantly knowledgeab I’ve been going to BMW of Ocala for many years and they never disappoint. Staff is always pleasant, kind, respectful and most importantly knowledgeable. More

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From the very beginning Malcolm was extremely helpful and courteous. He did his absolute best to get me to the price point i was comfortable with and to complete the purchase of my dream car. Malcolm was ext courteous. He did his absolute best to get me to the price point i was comfortable with and to complete the purchase of my dream car. Malcolm was extremely understanding and patient with me as he literally walked me through the buying process step by step. His customer service was the best I've ever experienced while car shopping and I truly mean that. Words cannot explain how satisfied I am and I don't know another way to express my extreme gratitude but to write this review to let any and everyone know about the magnificent customer service I experienced working with Malcolm at BMW of Ocala. I got the exact car I wanted at a great price and that was all thanks to Malcolm, and I would also like to give a special thanks to Christina as well she was also extremely helpful and made the buying process go smoothly. Thanks alot Malcolm I truly appreciate everything you did to help me bring my beautiful new car home. More

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I enjoyed working with Malcom in the purchase of a used vehicle on the lot in Ocala. He was professional, friendly, and efficient. He was able to reason with the sales manager and we negotiated a fair pric vehicle on the lot in Ocala. He was professional, friendly, and efficient. He was able to reason with the sales manager and we negotiated a fair price. I think it was a win/win transaction that I credit to Malcom's perseverance with management. His team members were equally efficient and I was in and out of the dealership in about 90 minutes. I can recommend Malcom and BMW of Ocala and would use both again. More

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Both the dealership and the sales representative, James Niedermayer, were outstanding. James helped us find the car we wanted and working with the store manager got us a great price. Having bought another Niedermayer, were outstanding. James helped us find the car we wanted and working with the store manager got us a great price. Having bought another car there last year I continue to be pleased with their excellent service. More

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I told James what I wanted and he found it and got it to me. He is very passionate about the BMW brand and I enjoyed the entire process with him. No pressure at all. He comes highly reccomended me. He is very passionate about the BMW brand and I enjoyed the entire process with him. No pressure at all. He comes highly reccomended More

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James provided impeccable service and assistance in the purchase of my new X3. From the moment I told him what I was looking for he provided updates until he landed on the vehicle for me. He was very graci purchase of my new X3. From the moment I told him what I was looking for he provided updates until he landed on the vehicle for me. He was very gracious and caring and helped me into a car I never planned on having. definitely management material. Maybe at that point I can get some rubber mats as the present ones are not fitting. More

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Terrible! I went in at 5pm to pay cash for my son's BMW. We did not drive away until 11 pm. One finance manager for an entire dealership is COMPLETELY una I went in at 5pm to pay cash for my son's BMW. We did not drive away until 11 pm. One finance manager for an entire dealership is COMPLETELY unacceptable! We all drive BMW's and so do my friends, so this will be communicated to all. More

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Great place! Everyone is friendly and very helpful. I would recommend them to anyone who is looking to buy or service there vehicle. Everyone is friendly and very helpful. I would recommend them to anyone who is looking to buy or service there vehicle. More

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I had the pleasure to buy my new X1 from BMW OCALA dealership, very pleasant experience. The costumer service its very profesional, and nice at the same time. I Really appreciate the excellent servic dealership, very pleasant experience. The costumer service its very profesional, and nice at the same time. I Really appreciate the excellent service. Sales manager was very helpful, and gave me the information I needed to take my final decision. More

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