Christina Thomas | Page 3

Lou Sobh Honda responded

Thank you for your thoughtful review, Kirk! We're so glad you have confidence in our service team and appreciate your continued trust. We also appreciate your suggestion regarding the waiting area and will be sure to share your feedback with our team. Thank you for choosing Lou Sobh Honda!

Lou Sobh Honda responded

Thank you for the great review! We're so glad you had a positive experience with our team. We truly appreciate your support and look forward to welcoming you back the next time you need us!

Lou Sobh Honda responded

Thank you for your wonderful review! We're so glad you enjoy working with Christina Thomas and our service team. It's great to hear your appointments are easy to schedule, you enjoy our waiting area, and that our team keeps you informed about your vehicle. We appreciate your continued trust in Lou Sobh Honda!

Lou Sobh Honda responded

Thank you for the great review! We're happy to hear Christina kept you informed throughout your visit and made sure your vehicle was ready in time for your road trip. We appreciate your trust in Lou Sobh Honda and hope you had a safe and enjoyable trip!

Lou Sobh Honda responded

Thank you for the wonderful review! We're so glad Christina provided you with excellent service and kept you informed throughout your visit. We appreciate your business and look forward to seeing you again!

Lou Sobh Honda responded

Thank you for the great review! We're so glad Christina was able to accommodate your schedule and get you back on the road even sooner than expected. We appreciate your business and look forward to your next visit!

Lou Sobh Honda responded

Thank you for your kind words! We're thrilled to hear our team's attention to detail and knowledgeable service made a great impression. We'll be sure to share your compliments with Christina. We appreciate your support!

Lou Sobh Honda responded

Thank you for taking the time to share your feedback. We're pleased to hear that Christina provided you with great service and took good care of you during your visit. We are sorry to hear that our diagnostic fee policy left you frustrated. Diagnostic testing involves the time, expertise, and equipment needed to properly identify a vehicle's concern, and that portion of the repair process is separate from the repair itself. We understand that this can sometimes be confusing, especially when additional service is ultimately performed. We truly value your business and appreciate your honest feedback. If you would like to discuss your visit further, please feel free to contact me directly. We'd welcome the opportunity to answer any questions and better explain the charges associated with your visit.

Lou Sobh Honda responded

Thank you for the wonderful review! We're so glad Christina provided you with a great service experience. It's great to hear your vehicle was serviced, cleaned, and ready to go when you returned, and we're happy you were able to take advantage of a coupon as well. We appreciate you choosing Lou Sobh Honda and look forward to seeing you again!

Lou Sobh Honda responded

Thank you for your continued trust! We're thrilled to hear you've consistently received excellent service from our team. We truly appreciate your support and look forward to your next visit!