Christine Donahue | Page 49

These guys know customer service! Heritage was the 4th dealership I had walked into that day and the first one where someone greeted me at the door. I was then introduced to Marc who t Heritage was the 4th dealership I had walked into that day and the first one where someone greeted me at the door. I was then introduced to Marc who took the time to sit down with me and talk about what I needed in a car, and what I needed the car to cost me. I test drove a Corolla and fell in love. Knowing that my budget wasn't as high as some, Marc and Connor searched and searched for the right value for me, and made sure it fit in my price range. These guys are the best!! I would ABSOLUTELY send anyone I know that's looking for a car straight over to Heritage Toyota. More

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3rd time buying a car from Heritage - won't go anywhere else We were test driving cars within three minutes of arriving at the lot. Rob was extremely patient with us while we worked through the numbers and went We were test driving cars within three minutes of arriving at the lot. Rob was extremely patient with us while we worked through the numbers and went back and forth a bit on color. We wound up getting a great deal on a Certified Pre-Owned Camry. The no pressure sales and finance approach was also very much appreciated! This is our third time purchasing from Heritage and the service has been consistently great over the past 14 years! More

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Tacoma We really enjoyed working with Lazarus. He maintained a great sense of humor and was willing to communicate via text, which was extremely helpful. A We really enjoyed working with Lazarus. He maintained a great sense of humor and was willing to communicate via text, which was extremely helpful. After some "intense" negotiating, we finally settled on a fair price for both. He was thorough and knowledgeable which made the whole process that much easier. Keep up the good work. We look forward to our next "deal." More

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Fantastic experience with Marc and Christine! This is our second lease with Heritage Toyota and they were fantastic! Very easy, kind and flexible. I would not hesitate to recommend this dealersh This is our second lease with Heritage Toyota and they were fantastic! Very easy, kind and flexible. I would not hesitate to recommend this dealership! Thank you so much! More

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Another Fantastic Experience! All I wanted and MORE! Roger was personable, knew the vehicle and what it had to offer. I did not feel pressured and had the entire deal completed so quickly and without iss Roger was personable, knew the vehicle and what it had to offer. I did not feel pressured and had the entire deal completed so quickly and without issue. My trade-in was dealt with satisfactorily. Andy and Christine worked hard to meet my price point! My second vehicle here and I would recommend and return! The product runs on and on! More

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Pleasure to work with Ryan, Paul, and Christine were all great to work with. From the start Ryan helped navigate my options and came up with a great solution. Christine h Ryan, Paul, and Christine were all great to work with. From the start Ryan helped navigate my options and came up with a great solution. Christine helped with the financing and Paul helped wrapping it up. Thanks again. More

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Above and beyond helpful Leasing our 4Runner from Heritage was a great experience thanks to JT. While preparing to trade in my old 4Runner, JT was happy to answer all my ques Leasing our 4Runner from Heritage was a great experience thanks to JT. While preparing to trade in my old 4Runner, JT was happy to answer all my questions, even early morning on his day off. We were further accommodated later that evening when we came in to complete the process into after hours, when it was most convenient for us. Thanks to Christine Donahue for also staying late on a holiday weekend to make it possible to drive our new 4Runner home! This is the second vehicle we have purchased from Heritage and we will absolutely be returning in the future for the next one. More

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Outstanding service from the first hello to new car walk through. The team left no stone unturned as the team worked to deliver a valuable experience. service from the first hello to new car walk through. The team left no stone unturned as the team worked to deliver a valuable experience. More

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Great Experience Although the purchasing of my first new car moved faster than I had planned, it was a great experience. Chuck was honest about not wasting my time lo Although the purchasing of my first new car moved faster than I had planned, it was a great experience. Chuck was honest about not wasting my time looking at multiple vehicles, which allowed us to focus on pricing for the car I was most interested in. In the end, he was able to get the price down to where I wanted my monthly payments. I am very pleased with my new car and the purchasing experience I had! More

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Excellent Experience Yesterday we purchased a new Rav4 Hybrid and a certified-used Prius V from Heritage Toyota. From beginning to end, we were treated with respect and wi Yesterday we purchased a new Rav4 Hybrid and a certified-used Prius V from Heritage Toyota. From beginning to end, we were treated with respect and without hard-sell tactics. The professionalism of the entire sales team – from the phone receptionist to our salesman to the sales manager, finance manager and car delivery expert – was top-notch, and the process was smooth and well-designed. More

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