Christine Donahue | Page 48

Helpful and friendly We had a good experience at Heritage Toyota. Patrick was great, helped us with a few test drives. At first we were not looking to buy right away, bu We had a good experience at Heritage Toyota. Patrick was great, helped us with a few test drives. At first we were not looking to buy right away, but when that changed he stayed in contact while we looked at our options. Negotiations were good, at first we didn't see quite Eye to eye, but when I told him what our bottom line was Heritage meet it and did so while getting our car from another dealer. The only negative was on the day we picked up they were very busy which meant we had to wait a few hours to sign papers. But to be fair he did call that afternoon to warn us that they were slammed. Christine was great, very friendly and helpful. Found that we could save a few more dollars by taking the rebate over the financing deal. I thought the extended warranty was a little overpriced but we still wanted it. I look forward to working with Patrick and Christine again with another vehicle! More

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Simple and great customer service! My husband and I came in to look at a RAV4 at the end of our lease for our Corolla. Despite loving our Corolla, the RAV4 Patrick picked out was perfec My husband and I came in to look at a RAV4 at the end of our lease for our Corolla. Despite loving our Corolla, the RAV4 Patrick picked out was perfect! Patrick was great! He was super knowledgable and explained everything very clearly. He even pointed out a great promotion for grad students. There was no pressure and we left with a brand new RAV4. We're extremely happy with the experience we had at Heritage! More

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Helpful for recent college graduates I'm a recent college graduate who's still very much on the college student budget. I just got a new job in the Burlington area and needed a car. A fri I'm a recent college graduate who's still very much on the college student budget. I just got a new job in the Burlington area and needed a car. A friend recommended I go speak to Chuck H at Heritage Toyota and I was not disappointed. Chuck was very pleasant and understanding, and he was able to get me a great deal on leasing a 2016 Toyota corolla all within a single day. I would highly recommend him. More

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Painless We came to Heritage Toyota because of Chuck Heingartner. In the 20 years we've known him we've purchased/leased 6 vehicles from him. Chuck is known We came to Heritage Toyota because of Chuck Heingartner. In the 20 years we've known him we've purchased/leased 6 vehicles from him. Chuck is known for his customer service & personal care! Everyone at Heritage Toyota ensured our experience was personal, easy, and enjoyable. Being in sales myself that is important to my family! We'll be back to Heritage Toyota in 3 years when our current lease runs out! More

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Exceptional & a pleasure to work with Zac. We had no plans to purchase a vehicle . We were just looking because our son who leases a Toyota suggested We visit your show rooms. We met Zac who We had no plans to purchase a vehicle . We were just looking because our son who leases a Toyota suggested We visit your show rooms. We met Zac who showed us some cars and from his excellent knowledge that he shared and the overall ease of purchasing a lease we were delighted to follow through with purchase. More

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New RAV4 lease This was my first time working with Heritage Toyota and it was a very friendly and professional experience. I love my new RAV4 and would definitely b This was my first time working with Heritage Toyota and it was a very friendly and professional experience. I love my new RAV4 and would definitely buy from them again. The entire staff was excellent. Phil Devoid found exactly the vehicle that was best for me and Christine Donahue made the financing easy and fast. More

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What a great experience Buying a car has always been a dreaded task for me, but I was more than pleasantly surprised at how easy it was this time around. Chuck was super frie Buying a car has always been a dreaded task for me, but I was more than pleasantly surprised at how easy it was this time around. Chuck was super friendly, knowledgeable, and very helpful. I never felt pressured or worried. I believe I got a good deal at Heritage Toyota, and with that trust established, I will enjoy bringing my car to Heritage for regular servicing. Chuck and Christine both stayed well beyond closing time to finish paperwork. Overall, I would definitely recommend Heritage - clean showroom, clean cars, and everyone was totally professional. As a bonus- having a warranty on the used vehicle I purchased, and knowing it went through the 160-point inspection, really puts my mind at ease. More

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Eleni is great! We've purchased cars from Toyota sporadically over the past 20 years and Eleni has always remembered us. From start to finish the customer service was We've purchased cars from Toyota sporadically over the past 20 years and Eleni has always remembered us. From start to finish the customer service was excellent.. More

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These guys know customer service! Heritage was the 4th dealership I had walked into that day and the first one where someone greeted me at the door. I was then introduced to Marc who t Heritage was the 4th dealership I had walked into that day and the first one where someone greeted me at the door. I was then introduced to Marc who took the time to sit down with me and talk about what I needed in a car, and what I needed the car to cost me. I test drove a Corolla and fell in love. Knowing that my budget wasn't as high as some, Marc and Connor searched and searched for the right value for me, and made sure it fit in my price range. These guys are the best!! I would ABSOLUTELY send anyone I know that's looking for a car straight over to Heritage Toyota. More

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3rd time buying a car from Heritage - won't go anywhere else We were test driving cars within three minutes of arriving at the lot. Rob was extremely patient with us while we worked through the numbers and went We were test driving cars within three minutes of arriving at the lot. Rob was extremely patient with us while we worked through the numbers and went back and forth a bit on color. We wound up getting a great deal on a Certified Pre-Owned Camry. The no pressure sales and finance approach was also very much appreciated! This is our third time purchasing from Heritage and the service has been consistently great over the past 14 years! More

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