Christine Lee | Page 6

Very good service! Anthony is so nice and friendly! He was keeping to update the status of the car when I waited. I love Vovol car and your excellent service . Thank you! was keeping to update the status of the car when I waited. I love Vovol car and your excellent service . Thank you! More

by JUNHUIZH Verified Customer Verified Customer

Report | Print

This location is convenient. However, both times I have had services done it takes over 5min for someone to even address me as I wait. Last time, 4 people passed by and didn’t offer any greeting or help un had services done it takes over 5min for someone to even address me as I wait. Last time, 4 people passed by and didn’t offer any greeting or help until finally a 5th person asked if I had been helped yet. This was similar to my first experience there. More

by MARIEL Verified Customer Verified Customer

Report | Print

The sole reason I went with another Volvo is because of how easy Christine made the sales process for me and her excellent customer service. how easy Christine made the sales process for me and her excellent customer service. More

by TKTAETK Verified Customer Verified Customer

Report | Print

Quick and Easy! Hassle Free! I had an idea of what vehicle I wanted, what sort of payments I could afford, and told Christine Lee about it. She said she'd get back to me. And sh I had an idea of what vehicle I wanted, what sort of payments I could afford, and told Christine Lee about it. She said she'd get back to me. And she did so promptly! More

by CLARKH0 Verified Customer Verified Customer

Report | Print

Every single time we’ve taken our car for service here, there’s been some issue. Running out of loaners, waiting up to an hour to talk to someone about the issues when dropping off (even with appointment there’s been some issue. Running out of loaners, waiting up to an hour to talk to someone about the issues when dropping off (even with appointment and getting there on time), being told it would take less than an hour so decide to wait but it takes over two hours, letting them know you need the car by a certain time to pick kids up from school but it’s not ready with no loaners (they offered to take me to get a rental but I was already late and used an Uber), etc. For my last visit, I booked super early hoping to have better luck if the day was just starting- my 2017 XC60 was having AC issues. They said please wait and it took almost two hours for anyone to talk to me (I inquired at least three during it- especially as they had taken my car back already). They did apologize and offer to rotate my tires for free this time, but I’ll likely find another dealer for service even if I have to drive further as we’ve decided to buy our car. We have loved our car, and while we had a great experience with figuring out a deal with Christine, and we’re offered unexpected great lease offers as repeat customers (including almost an eight months option to go from old to new lease- great!!! but we ended up purchasing), the service almost made us change our minds. Needs improvement More

by TA Verified Customer Verified Customer

Report | Print

Excellent Customer Service Christine and Loura made trading in my lease a pleasant experience. Bar by wrapped it all up quickly with a nice financing package. Working with these Christine and Loura made trading in my lease a pleasant experience. Bar by wrapped it all up quickly with a nice financing package. Working with these three professionals was great. More

by MARYANNELOCHER Verified Customer Verified Customer

Report | Print

Always excellent service My adviser Naaem is always excellent and insures my car receives premium service. The cashier and other staff are very helpful and treat each custome My adviser Naaem is always excellent and insures my car receives premium service. The cashier and other staff are very helpful and treat each customer with respect. You are to be applauded on the high quality of your employees. Thank you for another excellent experience. More

by lheher Verified Customer Verified Customer

Report | Print

Great experience. She made the process quick and easy, very very happy with the experience and the car. Would recommend to a friend any day. very very happy with the experience and the car. Would recommend to a friend any day. More

Report | Print

It was my first time buying a Volvo. Christine made my experience easy and fast. She is also extremely experienced in Volvo. Overall experience was fantastic! experience easy and fast. She is also extremely experienced in Volvo. Overall experience was fantastic! More

Report | Print

Great services Great sales services! Very polite and patient! I am new to Volvo and Christine, our sales lady gave me a detailed tour of my new car - where things Great sales services! Very polite and patient! I am new to Volvo and Christine, our sales lady gave me a detailed tour of my new car - where things are and how to set/use them. My husband and I have purchased 10 cars over the past years, no one provided better service than Christine. I would recommend her to anyone. More

by gslee9586 Verified Customer Verified Customer

Report | Print