Christine Smallcomb | Page 8

Fast and efficient Enjoyed my experience. Travis was wonderful!! My only disappointment was the value given for my trade in. My brand new tires were worth that amount. I Enjoyed my experience. Travis was wonderful!! My only disappointment was the value given for my trade in. My brand new tires were worth that amount. I still would recommend the dealership to others. Very friendly, clean and accommodating. More

by annchampagne4 Verified Customer Verified Customer

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Found great Subaru Service at Exeter Subaru! I keep my Subarus for at least 12 years or 300,000 miles. I have never had a Subaru conk out on me on the road. Preventative maintenance is cost effe I keep my Subarus for at least 12 years or 300,000 miles. I have never had a Subaru conk out on me on the road. Preventative maintenance is cost effective and efficient. My 2008 Impreza is good for at least another five to seven years. My 2017 Forester is going strong at 31,500 miles. My previous Forester is currently well over 300,000 miles. A neighborhood kid took it over just before the 300,000 mile mark. (He kept asking for the car and I was thinking about a new one.) I need a service center with master mechanics and a willingness to keep my cars in top condition. I expect the owner/general manager to consider the service department to be as important to the business as the sales department. I expect a loaner when a service appointment is going to take a few hours or more to complete. When, work needs to be done, I expect a clean, clear description of what is being done and why it is important. I expect the car to be returned cleaner than it was when I brought it in. I expect a follow-up call within 24 hours of the service's complete to make sure I am fully satisfied. I also expect a reasonable amount of flexibility when it comes to scheduling service appointments and a friendly front desk staff. My wife says I am a demanding customer with a no tolerance for miscommunications or poor performance. I agree... Exeter Subaru auditioned for my service business and new car business on Saturday, 1/5/2019. They did a Level 3 Service with a full alignment. Exeter Subaru passed with a perfect score. They have earned my future business. More

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service center Service managers are very professional and courteous. Keep you well updated on what's needed/going on. Comfortable waiting area. Work done well and Service managers are very professional and courteous. Keep you well updated on what's needed/going on. Comfortable waiting area. Work done well and in a timely fashion. Enjoy the service here. More

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