Best customer service and very patient with me which my
right choice for a car
right choice for a car
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by SAra
Verified Customer
Verified Customer
Sep 12, 2023 -
Universal Hyundai responded
Thanks for sharing your thoughts about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon!
Truly the better place to buy
Gina Nava
Reputation Manager
gnava1@universalhyundai.com
Worked well with me and my car needs and interests.
Helped me get the car I wanted
Helped me get the car I wanted
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by Ashley Cancel
Verified Customer
Verified Customer
Aug 26, 2023 -
Universal Hyundai responded
Thanks, Ashley! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai!
Truly the better place to buy
Gina Nava
Reputation Manager
gnava1@universalhyundai.com
Muy atentos y pasientes con los clientes,en mi caso
fueron muy eficientes y pacientes
fueron muy eficientes y pacientes
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by leydisnails
Verified Customer
Verified Customer
Aug 14, 2023 -
Universal Hyundai responded
Thanks for sharing your thoughts about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon!
Truly the better place to buy
Gina Nava
Reputation Manager
gnava1@universalhyundai.com
They claim to care about their customers, but all they
care for is money unfortunately. They see customers who don't have a background in cars as an opportunity to really take as much as they can. Let me
care for is money unfortunately. They see customers who don't have a background in cars as an opportunity to really take as much as they can. Let me tell you: calling universal hyundai on OBT is a joke. I needed to talk to someone about a matter that was stressing me out with a car I just got and everytime I called, they were unavailable, mailbox is always full, or I got passed around to whoever was "seemingly" there. When they actually did pick up the phone, i spoke to this one manager on a Friday and by Monday he forgot who I was! Td me he'll get back to me and never did. I normally liked going here but now, I will never come back. They made me feel so stupid and regret getting the car. Hyundai is a great car brand, just the people who represent it only care about making the sale.
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by peacelovehappiness0313
Verified Customer
Verified Customer
Aug 03, 2023 -
Universal Hyundai responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Gina Nava
Reputation Manager
gnava1@universalhyundai.com
Enjoyed my experience getting into my first suv.
Chris Johnson was very knowledgeable and provided great service.
Chris Johnson was very knowledgeable and provided great service.
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by Juliet
Verified Customer
Verified Customer
Jul 31, 2023 -
Universal Hyundai responded
It's great to hear that Chris was so helpful. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai!
Truly the better place to buy
Gina Nava
Reputation Manager
gnava1@universalhyundai.com
Universal Hyundai has been wonderful both times I have
come in for a new car. Jacob McKinney was very helpful the first time. Chris Johnson was wonderful this most recent time I came in. Wonderful service
come in for a new car. Jacob McKinney was very helpful the first time. Chris Johnson was wonderful this most recent time I came in. Wonderful service from both. Really appreciate the patience and time spent to help me find what I was looking for.
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by KCROSESELLAROLE
Verified Customer
Verified Customer
Other Employees Tagged:
Jacob Mckinney, Billy King
Jun 11, 2023 -
Universal Hyundai responded
Thank you for choosing Universal Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Truly the better place to buy
Gina Nava
Reputation Manager
gnava1@universalhyundai.com
Everyone was good, nice and smooth.
Hope the service department is as good as the showroom
Hope the service department is as good as the showroom
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by Mets
Verified Customer
Verified Customer
Jun 11, 2023 -
Universal Hyundai responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Truly the better place to buy
Gina Nava
Reputation Manager
gnava1@universalhyundai.com
Jun 12, 2023 -
Mets responded
I will be back this week to see Chris as he is taking care of something for me. I also need him to explain this computer dashboard again. Thanks for reaching out and have a good week.
Chris Johnson met with me within minutes of my arrival at
universal Honda. He was knowledgeable, kind, and even delivered my car the same day. Delivery was more than 100 miles away, I might add. Chris answer
universal Honda. He was knowledgeable, kind, and even delivered my car the same day. Delivery was more than 100 miles away, I might add. Chris answered my questions and concerns, especially important as I was purchasing my first EV. If I was to buy another car, I would certainly seek out Chris.
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by KKING14
Verified Customer
Verified Customer
Jun 08, 2023 -
Universal Hyundai responded
Thank you!!
Jun 08, 2023 -
Universal Hyundai responded
Thank you for choosing Universal Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help and we hope to see you again!
Truly the better place to buy
Gina Nava
Reputation Manager
gnava1@universalhyundai.com
Chris was very professional and very informative about
the vehicles. Super nice guy. He made it a pleasure buying from Universal Hyundai in Orlando,FL.
the vehicles. Super nice guy. He made it a pleasure buying from Universal Hyundai in Orlando,FL.
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by steel_6603
Verified Customer
Verified Customer
May 28, 2023 -
Universal Hyundai responded
Thank you for sharing your experience with us! We're happy to hear it went well with Chris and we hope you enjoy your new vehicle. We truly appreciate your feedback!
Truly the better place to buy
Gina Nava
Reputation Manager
gnava1@universalhyundai.com
Excelente service.
Chris gave us the best deal and we're very satisfied! Thank you Universal Hyundai.
Chris gave us the best deal and we're very satisfied! Thank you Universal Hyundai.
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by PPENNA2003
Verified Customer
Verified Customer
Apr 24, 2023 -
Universal Hyundai responded
Thanks! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Universal Hyundai!
Truly the better place to buy
Gina Nava
Reputation Manager
gnava1@universalhyundai.com