Christopher Promades | Page 10

Service Courteous. The service was prompt and was a pleasant experience. I was impressed at the professional approach by the organization. The service area wa Courteous. The service was prompt and was a pleasant experience. I was impressed at the professional approach by the organization. The service area was customer oriented More

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Very professional service! This dealership has always provided very professional and courteous interaction and service! Also, they always try to accommodate my schedule and need This dealership has always provided very professional and courteous interaction and service! Also, they always try to accommodate my schedule and need for a loaner car when necessary. More

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Easy check in & quick service We had to have an oil change and part recall ... Chris provided excellent & quick service. The bottles of water and free donuts made my son happy that We had to have an oil change and part recall ... Chris provided excellent & quick service. The bottles of water and free donuts made my son happy thats for sure. Everyone was so friendly. More

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Service The service advisors are always very friendly, professional and helpful. They take the time to explain the recommended work to be done and prioritize The service advisors are always very friendly, professional and helpful. They take the time to explain the recommended work to be done and prioritize the items if you can't do them all at once. More

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Great service and convenient (extended) hours. Work performed as requested, but they also noticed my inspection sticker was expired and a few recalls to perform. I was traveling and unreachable, so Work performed as requested, but they also noticed my inspection sticker was expired and a few recalls to perform. I was traveling and unreachable, so Chris made the right decision and had the inspection done. Also cleaned the car inside and out. Late night pick up after my flight landed (11:30pm), was pleasantly beyond satisfied. More

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Bearing replaced I had just recently put new tires and had other work done on my explorer. When I got it back, I noticed a loud, humming noise. I called quick lane and I had just recently put new tires and had other work done on my explorer. When I got it back, I noticed a loud, humming noise. I called quick lane and was advised to bring it in. I did and they thought it sounded like a bearing. I made an appointment with service. Dropped it off Wednesday afternoon and it was repaired and back to me Friday morning all covered by the powertrain warranty. More

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Ford Service Excellent Service ! Car was ready when needed with no issues. Chris is great to work with and we'll be seeing you our next visit. Excellent Service ! Car was ready when needed with no issues. Chris is great to work with and we'll be seeing you our next visit. More

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The most atrocious auto and customer service experience ever 3 1/2 weeks without our truck. Every bogus lie that service and management could think of was offered to us. Service staff drove the vehicle around 3 1/2 weeks without our truck. Every bogus lie that service and management could think of was offered to us. Service staff drove the vehicle around but Not one single service item was performed. Not one fluid was replaced. Brakes were never changed. Truck was filthy after the "detailing".The urine they left in the framework under the center console was especially classy We have had to bring the truck to another dealership where proof has been shown to us that none of the services we requested were ever actually performed. We were, however, charged for them as was our warranty. Jaime Tasca was more concerned with denying culpability and sticking her head in the sand than she was with actually rectifying the situation. 100% horrible experience from the top down. An embarrassment to Ford and how business should be conducted. Liars more concerned with their egos than with truth. This nightmare continues but justice will be served. Guaranteed. More

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Top notch customer service I have been going to Tasca for the past 8 or so years and am always impressed with the top notch customer service and professionalism. I have been going to Tasca for the past 8 or so years and am always impressed with the top notch customer service and professionalism. More

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usual fine service The service contact person (Chris Promades) and the service people who took care of my care were doing their usual fine work. It is always a pleasur The service contact person (Chris Promades) and the service people who took care of my care were doing their usual fine work. It is always a pleasure to come here for service. More

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