Christopher Wheeler | Page 2

Great service, above and beyond and met every expectation, repairs and maintance went fast and even got a ride when the truck was done. Thank you Lithia Dodge of Billings. Chris Wheeler #1 in ser expectation, repairs and maintance went fast and even got a ride when the truck was done. Thank you Lithia Dodge of Billings. Chris Wheeler #1 in service More

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The service Dept still rocks however with the other changes I'm not so sure. I've shared with other long time customers of Lithia Dodge of Billings and they say the same thing their not impressed with changes I'm not so sure. I've shared with other long time customers of Lithia Dodge of Billings and they say the same thing their not impressed with most of the changes. The changes seem to be more Dealership beneficial and not service provided. It seems to be tiring the hands of service providers which in turn takes away from the customer. This Dealership has alot of unhappy employees and that trickles down to the customer. Because of that if I had another place in Yellowstone County to get my approved warranty work done I'd go to them rather than Lithia Dodge of Billings. The two service writers I've relied on for years are still doing a good job however things have become difficult for them and thats not good for customers. I recently had a phone interview with someone who called about my recent visit and she was kind of rude. When I spoke she spoke over me so I just told her things were fine but they are not. More

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I have purchased over 7 vehicles in the last 10 years with this dealership first with Christian in 2015 then every sale since with Burton Pierce and our most recent purchase with Burton Pierce and Christ with this dealership first with Christian in 2015 then every sale since with Burton Pierce and our most recent purchase with Burton Pierce and Christian. ( I can tell you I did have a different sales person start one sale but he never communicated no did he followup and simply seemed not to care ) Burton Pierce is the main reason we have come back year after year and the addition of help from Christian is just icing on the cake, they are a great team and have shown us they care immensely though I believe they are not considered actual sales team members , the service dept has always been good as well Dean Sayler and Chris Wheeler of note have always been helpful and professional ..they just need more space to take care of all of the customers, More

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They are helpful and I've never had an issue. I've always able to get in for an oil change or any other vehicle maintenance that is required. I've always able to get in for an oil change or any other vehicle maintenance that is required. More

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