Christopher Williams | Page 21

If you have a day to spare. I entered the dealership just before 10 a.m. knew what I wanted, and wasn't finished until 6:30 p.m. My salesman told me he was working with myself a I entered the dealership just before 10 a.m. knew what I wanted, and wasn't finished until 6:30 p.m. My salesman told me he was working with myself and another person and kept excusing himself. We went for a test ride in the wrong car, not the one I called about and was told was available. After a couple of hours the correct car was located. I tried to help locate the car by walking around clicking the car remote. My salesman finally located it in a bay inside the building. To be fair, not quite 2 1/2 hours of the 8 1/2 that I was there was waiting for my son to comes and see the car, and then he and I went to lunch. When I returned I said I wanted to buy the car, and then waited for hours to do so, no bargaining on the price, just waiting. Why should it take over six hours? I was offered water. The last, over an hour, I waited for someone to have the time to try and sell me a warranty for around 50% of what I was paying for the car, I declined. While waiting for that salesman I talked with a woman who had been waiting for over an hour and a half for an oil change, she said she would never return. I wasn't even bothering with financing, I put $2500 down and was returning with a cashiers check for the rest the following day. My salesman was very personable, but if he didn't have time for me, he should have passed off to another salesman. I'm old, I don't have days to waste sitting in a car dealership. The service time was inexcusable. More

by KLG Verified Customer Verified Customer

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Sweet and Simple Marc was helpful in getting me a good price on my trade and was effective at locating the Car I wanted.. h was a pleasure ego work with. No dealer BS. Marc was helpful in getting me a good price on my trade and was effective at locating the Car I wanted.. h was a pleasure ego work with. No dealer BS. I love the Camry Hybrid More

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Love Toyota. From start to completion this is by far the best and easiest dealership to do business with. They are reliable and I feel quite honest with us and we From start to completion this is by far the best and easiest dealership to do business with. They are reliable and I feel quite honest with us and we have purchased cars from them for about 25 years. More

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