Christopher Zilvitis | Page 35

Alan Zinda, Joe Palmisano and the entire Brookfield dealership were AMAZING! BEST car buying experience and customer service! We'll be back! Thank you all! dealership were AMAZING! BEST car buying experience and customer service! We'll be back! Thank you all! More

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We were not completely satisfied with the dealership we were working with in the Twin Cities Area, so we got on-line and found Lexus of Brookfield near Milwaukee. I believe we contacted them on Sunday eve were working with in the Twin Cities Area, so we got on-line and found Lexus of Brookfield near Milwaukee. I believe we contacted them on Sunday evening and Monday we had an email from Adam Elbiadi asking us to send us information on what we were looking for, which I sent right away. Tuesday, afternoon, I received a text message from Andy Ratner. He not only sent the Invoice for for the RX 350 we were looking for but he also sent a video of the entire vehicle... both inside and out. Over the next few days, we texted back and forth with my questions and his answers and Saturday morning, my wife and I drove the 340 miles to check things out. Seconds after walking through the front doors, Andy greeted us and took us to see our new Blue RX 350. He had already had it cleaned, ready to go, and brought into the showroom for us to look at it. He let us take our time as we debated whether to go with this one or, maybe take a red one that we liked as well. He never tried to push us one way or the other... even though he had already spent the time getting this blue one ready for us. When we finally made up our minds, he jumped into action getting all the paperwork ready to go into financing. After we got all of that taken care of, he took us over to meet Wade, who showed us how everything worked. After spending some time with Wade, we were ready to head for home. But Andy wasn't done. As soon as we were done learning how to work all the gadgets on the vehicle, Andy brought us back into his office where he presented us with the normal type of gifts... key rings and stuff... and then he gave my wife a dozen roses! Now, I don't usually like other men giving my wife roses, but this was pretty special. It's been almost a week, now, and my wife loves her new RX 350. She actually had tears in her eyes, while driving it the other day, because she didn't think she deserved something that beautiful. Take it from me... she does. Anyway--we could not be happier with the attention we received from everybody at Lexus of Brookfield... especially Andy Ratner! Mike E. More

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We worked with Brenda who was very friendly, patient, and understanding throughout our car purchase experience! Nate and Wade were an absolute pleasure to work with and very professional. I think it's great understanding throughout our car purchase experience! Nate and Wade were an absolute pleasure to work with and very professional. I think it's great that Wade provides additional videos online as a resource to help others with their car's technologies. Not many places I've been to do this. Chris from Finance was also very efficient! Unfortunately, we are not from the local area, but I would definitely love to see and work with them again. Thank you, Lexus of Brookfield. More

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Scott was amazing! He was was friendly, helpful, and made it where I was able to get the exact Lexus that I wanted! He was also able to work with my budget, which was great. I would recommend him to anyone w it where I was able to get the exact Lexus that I wanted! He was also able to work with my budget, which was great. I would recommend him to anyone who wants great service and a great vehicle! Wade was also a pleasure to meet. He is knowledgeable and a great resource to ask questions about my Lexus! More

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Great experience! Thank you to Bob Hill, Chris and Joe, it was a pleasure doing business with you. Great price on our used car too! it was a pleasure doing business with you. Great price on our used car too! More

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Dale and Joe have truly gone out of their way to find me the exact vehicle I was searching for. I couldn't be happier with my new LX and buying experience at Lexus of Brookfield. the exact vehicle I was searching for. I couldn't be happier with my new LX and buying experience at Lexus of Brookfield. More

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This was by far the most courteous and quickly moving car shopping experience. Josh took the appropriate level of time to introduce us to our options and also let us explore a bit on our own. I felt like he shopping experience. Josh took the appropriate level of time to introduce us to our options and also let us explore a bit on our own. I felt like he was invested in getting me the car I wanted. Chris in the financial department was friendly and hyper-organized and the process moved along so efficiently yet I had plenty of opportunities to ask questions and ensure I was comfortable. Finally, I had a fantastic experience with Lexus Wade to get to know my vehicle, features and how tos, so I felt confident to drive off the lot. 100% recommend! More

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Five Stars! I had the pleasure of working with Dave Bray during my purchase— One of the most genuine, kind, and knowledgeable sales people I’ve worked with. And I LOVE my new car!!! during my purchase— One of the most genuine, kind, and knowledgeable sales people I’ve worked with. And I LOVE my new car!!! More

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We recently purchased a pre-owned Lexus ES350 from Lexus of Brookfield. Our sales rep, Andy Ratner, made the experience stellar. From our first meeting, to delivery of the car, he bent over backwards to g of Brookfield. Our sales rep, Andy Ratner, made the experience stellar. From our first meeting, to delivery of the car, he bent over backwards to get us in the right car at the right price. We can’t say enough about the experience we had doing business with Andy and Lexus of Brookfield and highly recommend them. More

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Had a bit of a problem with a local Lexus dealer; went from Appleton to Brookfield; great experience all around. The cars are so clean. Tough to pick! I’m in a hybrid now. from Appleton to Brookfield; great experience all around. The cars are so clean. Tough to pick! I’m in a hybrid now. More

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