Christopher Zilvitis | Page 41

Wonderful experience at Lexus. Everyone was so friendly and helpful. Best car buying experience EVER! I drove away knowing everything the car can do. Lexus Wade, Chris in finance, Everyone was so friendly and helpful. Best car buying experience EVER! I drove away knowing everything the car can do. Lexus Wade, Chris in finance, and especially Joe Palmisano were the BEST! Highly recommend! More

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The dealership provided an outstanding purchasing experience. The salesperson (Bob Hill) and financing person were both very knowledgeable and friendly. experience. The salesperson (Bob Hill) and financing person were both very knowledgeable and friendly. More

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Sales person was helpful and attentive as I worked with other departments ans accommodating given my schedule other departments ans accommodating given my schedule More

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Bob Hill took great care of us, and had the car we purchased ready on time. The customer service is always great at Lexus of Brookfield. purchased ready on time. The customer service is always great at Lexus of Brookfield. More

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Andy was an excellent sales associate. He was very patient, helpful and kind. He answered all of my questions and concerns I will buy from him again! He was very patient, helpful and kind. He answered all of my questions and concerns I will buy from him again! More

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Awesome! They are great to work with and really care about their customers and what they want They are great to work with and really care about their customers and what they want More

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Received top notch service sales rep Bob Hill did everything he could till I was 100% satisfied. Highly Recommended! everything he could till I was 100% satisfied. Highly Recommended! More

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Andy was amazing. Very communicative. Made my car buying experience well worth it. Would definitely work with him again in the future. Love my Lexus. experience well worth it. Would definitely work with him again in the future. Love my Lexus. More

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I found Lexus of Brookfield through one of those auto sales website. Particularly, they had a car make and model I was looking for and wanted to test drive. My interaction with the internet department wa sales website. Particularly, they had a car make and model I was looking for and wanted to test drive. My interaction with the internet department was brief and pleasant, and they set me up with an appointment to test drive the car. When I arrived for my test drive, everyone I interacted with was pleasant and courteous. I was introduced to Andrew Ratner, who would take me through the process of test driving and eventually purchasing a car. Andrew was super easy to talk to and we connected on a number of subjects during wait times. The catch for that day was that I had a fairly limited and set amount of time that I could spend at the dealership, so things moved along quite swiftly with no hiccups. He joined me on the test drive and suggested a route that would allow me to get a good feel for the car in a short amount of time. After the drive, Andrew immediately found someone to appraise the car I would trade in. The price was on point with what I had expected to receive for it. He had a finance representative bring me an offer and the option to hold the car until I could return to the dealership and close the deal. We came to a quick agreement with some rushing around on their part to ensure I did not miss my flight. I left the dealership that day with a hold on my car and a fair deal. When I returned to finalize the deal the following week, everything continued smoothly. Andrew was on point and I worked with Chris in finance. Between the two of them, they were able to smooth out a couple very minor bumps and find a final price that I was comfortable with. Chris was easy to talk to, and again, I connected on a number of subjects that made the entire signing process so much more relaxed. Upon closing the deal, there was one thing that needed to happen with the car before I could take it home. They offered me a no cost rental vehicle to take home that night. But what surprised me the most was when Andrew offered to personally deliver my new vehicle to me. It was not a quick drive either, I live an hour from the dealership. One day later, Andrew personally delivered my car at my place of work. We traded keys and I didn't have to make another two hour drive to pickup my car. Overall, the entire experience working with Andrew and Chris was one of the easiest and smoothest that I've experienced when purchasing a car. Andrew especially went above and beyond when I asked about getting a set of all-weather floor mats for the car I just purchased. A couple days later, I received a text from Andrew and he offered to meet me to deliver the mats...on his day off. Andrew went above and beyond what I would have expected of a sales rep and remained personable and professional when he delivered the floor mats. if I end up looking for another Lexus when I am finished with this one, I would certainly return to Lexus of Brookfield to find it. More

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Absolutely the best experience I’ve ever had purchasing a vehicle. My sales consultant, Bob Hill, was amazing to work with. He is honest, kind, and clearly had my best interest in mind. Chris Zilvitis made vehicle. My sales consultant, Bob Hill, was amazing to work with. He is honest, kind, and clearly had my best interest in mind. Chris Zilvitis made the financial end of the deal smooth and easy to understand. And was an absolute pleasure to work with. Also had the great pleasure of meeting the Executive Manager, Joe Palmisano. What a lovely team. Will definitely be back the next time I’m in the market for a vehicle. More

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