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Greenway Kia of Rivergate
Madison, TN
488 Reviews
Welcome to Universal Kia Rivergate. We are part of Universal Kia Automotive Group, which has 2 locations in the Nashville area. We are conveniently located in the Rivergate area on Gallatin Pike in Madison, TN. We sell new and pre-owned KIA's. We also sell and service pre-owned vehicles of all makes and models. Universal Kia Rivergate offers one of the largest authorized service centers for Kia cars in the Nashville area. We also sell tires at discount prices so if you want to protect your family with the correct tires for any Kia model, have the factory trained technicians and Universal Kia Rivergate assist you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
December 20, 2025
The service experience is absolutely horrible.
After being a Kia owner since 2020 - their service department literally makes me want to sell this car and avoid Kia in the future. Inspections aren’
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by AMJones
December 20, 2025
I was overcharged at Greenway Kia Rivergate for being a
young woman and then ignored for over a month when I tried to resolve it respectfully and directly.
Repeated calls to the service manager, Josh Su
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by megan.guido17
December 11, 2025
Terry salesman was great manager worked with me to get
what I wanted in car and car payment I appreciate all you all employees very nice and the guy in financing that waited on me was so nice up front by
More
by debbieb8881D
Employees Worked With
Terry Salesman and guy in finance great job
Dealership Inventory (273 Vehicles)
Photos & Amenities
- Cable TV
- Customer Lounge Area
- Authorized Parts Store
- Television
- After Hours Drop-Off
- Authorized Accessories Store
- Express Service
- Free Coffee
- Free Drinks
- Free WiFi
- Instant Financing
- Pet Friendly
- Quick Lube
- Vending Machines
