Chuck Geringer | Page 4

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that our processes haven't been explained to you. Your check in time is set aside for you to speak with your service advisor so set a game plan for your vehicle while it's in our care and to add any additional service. From there your vehicle waits for the next appropriate service tech. Be cause we value your time we have multiple options for drop off and shuttle services. We hope that you found this information helpful and we can't wait to see you again.

Jim Butler Chevrolet responded

Thank you for sharing your feedback. We’re truly sorry to hear about the issues you experienced with our website, the delay in getting your truck serviced, and the broken vent cover after your wiper blade replacement. This is not the level of service we aim to provide. Please reach out to our service manager directly at 314-274-1687 so we can make this right and address your concerns promptly. Your satisfaction matters to us, and we appreciate the opportunity to improve.

Jim Butler Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Jim Butler Chevrolet responded

Thank you for sharing your feedback. We’re truly sorry to hear about your experience and that we did not meet your expectations. Your concerns about warranty work and communication are very important to us, and we take them seriously. We would appreciate the opportunity to learn more and address the issues you encountered. Please reach out to our service manager directly at 314-274-1687 so we can work toward a resolution. Your input helps us improve, and we hope to regain your trust in the future.

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. If your vehicle is still experiencing the same concerns you brough it in for please reach out to our service manager directly at 314-396-2778 so we can get you back in and address this.

Jim Butler Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.