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Chuck Geringer
Chuck Geringer | Page 5
Fixed Operations Director
Jim Butler Chevrolet
759 Gravois Bluffs Blvd
Fenton, MO 63026
190 Reviews
190 Reviews
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190 Reviews of Chuck Geringer
November 18, 2025
Did nothing to address issues with my suv. I had to pay for repairs on my suv that was under warranty. The absolute worst customer service out of any dealership that I have ever experienced. I had to pay for repairs on my suv that was under warranty. The absolute worst customer service out of any dealership that I have ever experienced. More
by rlpfeiff
Verified CustomerOther Employees Tagged: Kim Hausmann
November 18, 2025
My name is Brendon Fendler & this is my experience below: I had an overall fine experience with the dealership until I got home. I had an oil change done there for my new 2025 Silverado 1500. I'm n below: I had an overall fine experience with the dealership until I got home. I had an oil change done there for my new 2025 Silverado 1500. I'm not exactly sure what happened, but the following morning after having parking my truck in the driveway, there was a large oil spot on the driveway after having sealed the driveway days before. I'm assuming it was residual from being over filled or a lack luster job where the oil was spilled & it leaked out of the bottom of the truck. We contacted the dealership regarding & it took a handful of phone calls, but we ended up getting in contact with the Service Manager. He apologized & said he would accommodate by providing us points on the app for further service. I called back to confirm this information, left a voicemail & never heard back from them. This was over a week ago now. In person, the service was fine, but the quality of work in performing my oil change seemed very poor. I am not going to call back as this has taken 5+ phone calls to even get in touch with the Service Manager & in the future will try to take my truck to a different dealer for oil changes. Thanks More
by BF1551
November 18, 2025
I had an issue with a couple of things that were supposed to be done when I bought my new vehicle. The staff got me in, kept me updated, and was very friendly throughout the process. to be done when I bought my new vehicle. The staff got me in, kept me updated, and was very friendly throughout the process. More
by weider99
Other Employees Tagged: Nik Nordin
November 12, 2025
Took my truck in for a re-occurring problem. They said it had to happen two times, and brought into their shop to be reviewed. Had this issue a year and a half ago. Told it was under warranty They said it had to happen two times, and brought into their shop to be reviewed. Had this issue a year and a half ago. Told it was under warranty for two years. They said its not the same issue. DEF heater sensor. Same issue! More
by SBurgdorf
Other Employees Tagged: Kim Hausmann , Mike Breeden
November 04, 2025
It took too long to determine what's wrong with my car. I decided to only do the oil change; thanks though. I decided to only do the oil change; thanks though. More
by ksturholdt
Other Employees Tagged: Kim Hausmann
October 21, 2025
At first my car was there for 10 days then to get a call from the dealership saying that my car was ready then to get there and nothing was done driving my car I had the same issue so instead of going back from the dealership saying that my car was ready then to get there and nothing was done driving my car I had the same issue so instead of going back to the dealership and acting a fool I went home to Cool off so I called the dealership and they said bring my car back so I did and my car 🚗 been running great 👍 More
by JC.MRCAINE66
Other Employees Tagged: Kim Hausmann
October 20, 2025
The service and advise they provided was outstanding! All aspects of the dealership and staff are excellent! All aspects of the dealership and staff are excellent! More
by smotley0616
Other Employees Tagged: Kim Hausmann , Bill
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