Chuck Griffith
Chuck Griffith at Germain BMW of Naples

Chuck Griffith | Page 19

Service Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

Contact Me
5.0
303 Reviews

Hi I am Chuck Griffith a Service Advisor at Germain BMW. I started here at Germain BMW in August of 2013 as a porter and then moved up to be a Service Advisor in January of 2014. This is my first time in the car industry. My family and I moved here for the Northwest Suburbs of Chicago in June of 2013 where I was in customer service for 13 years. When I am not at work I am with my family going to the beach or the pool.

Dealership Experience

13 yrs

Languages Spoken

English English

5.0

303 Reviews

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303 Reviews of Chuck Griffith

May 18, 2022

Dealership Rating
Employee Rating

Alex Pope made my buying experience wonderful. He patiently answered all of my questions and went above and beyond to smooth the way to ownership. He’s the best! More

by Marmi369
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 19, 2022

Germain BMW of Naples responded

The team here at Germain is thrilled to hear such positive feedback. Creating positive experiences is very important to us, and hearing about your experience really warms our hearts. The whole team wishes you well. Best Regards, Flavio Galasso General Manager

May 13, 2022

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Employee Rating

I was very satisfied with the service of my X7 by Charles Griffith. He is always very professional, competent, and customer-oriented, which is appreciated. Marv Walrath More

by mwalrath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 16, 2022

Germain BMW of Naples responded

Thank you for choosing Germain BMW of Naples for your service needs. Your trust in our team to keep you and your BMW safely on the road is greatly appreciated. Best Regards, Flavio Galasso General Manager

May 03, 2022

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Employee Rating

Chuck Griffith has been our service specialist for two of our BMW's. He is attentive to our needs and always communicates well and takes care of any issues promptly. EXCELLENT! More

by knarfmw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 09, 2022

Germain BMW of Naples responded

Thanks! We're happy to hear that you had a great service experience and that your BMW was well taken care of. We appreciate your business and hope to work with you again in the future. Best Regards, Flavio Galasso General Manager

April 18, 2022

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Employee Rating

A company is made up of it’s people, and the folks at Germain BMW never disappoint. I had immediate service needs for two of my BMW’s. Despite the fact that service appointments were booked out, Chuck Gr More

by Jim McGinn
Recommend Dealer
Yes
Apr 19, 2022

Germain BMW of Naples responded

Thank you so much for sharing your experience with Germain BMW of Naples. We want every experience to be “five stars”! We appreciate you for taking the time to leave us this positive feedback! Best Regards, Flavio Galasso General Manager

April 14, 2022

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Employee Rating

The service was very good and the attention and communication by Mr. Charles Griffith was excellent. He was able to quickly address my concerns & needs. It is a pleasure to work with him. More

by Henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 15, 2022

Germain BMW of Naples responded

We appreciate you taking the time to share your positive experience with Chuck. Your business and kind words mean so much to us all. Best Regards, Flavio Galasso General Manager

April 11, 2022

Dealership Rating
Employee Rating

Germain BMW's service advisor, Chuck Griffith, is fabulous and his performance played a big part in my ordering another BMW utilizing Jeff Woody who also goes above and beyond. More

by Don P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 12, 2022

Germain BMW of Naples responded

Thank you for sharing your positive sales and service experience with our team. We are happy to know that both Chuck and Jeff took excellent care of you. Best Regards, Flavio Galasso General Manager

April 11, 2022

Dealership Rating
Employee Rating

My recent purchase of a 430i was my seventh BMW purchased from Germain.I have dealt with Max Zuercher on 4 of them and its because of Max that i keep coming back. Max makes the whole process seamless and hon More

by gwh2201
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Max Zuercher

Apr 12, 2022

Germain BMW of Naples responded

Thank you so much for this sincere, 5-star review! It's so wonderful to hear that Max has continuously been able to provide you with such a great car-buying experience! We look forward to our continued relationship. Best Regards, Flavio Galasso General Manager

March 30, 2022

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Employee Rating

The entire service department at Germain BMW is the best! And Chuck Griffith, my Service Advisor, is always there to help and is friendly, professional and honest. I’ll keep leasing and servicing my BMW’s at More

by Jim McGinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2022

Germain BMW of Naples responded

We thank you for your continued business and kind words regarding your experience with Chuck. Best Regards, Flavio Galasso General Manager

March 25, 2022

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Employee Rating

Charles Griffith was my service person. He was prompt and very helpful. I highly recommend Charles as he also helped me book another appointment without hesitation and was very professional More

by satish.yerramilli
Recommend Dealer
Yes
Mar 28, 2022

Germain BMW of Naples responded

Thank you! It's great to hear that Chuck was so helpful and attentive and that he took great care of your BMW. We appreciate your business and hope to work with you again in the future. Best Regards, Flavio Galasso General Manager

March 24, 2022

Dealership Rating
Employee Rating

Charles Griffith is our service advisor. He is always available to answer questions and is always at the ready to provide an appropriate time for service based on the customer's needs. We h More

by foxpaulam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2022

Germain BMW of Naples responded

Thank you for your business and your trust in Chuck to have your best interest at heart. Chuck is committed to ensuring our guests receive the ultimate guest experience. Best Regards, Flavio Galasso General Manager

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