Chuck Griffith
Chuck Griffith at Germain BMW of Naples

Chuck Griffith | Page 20

Service Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

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5.0
307 Reviews

Hi I am Chuck Griffith a Service Advisor at Germain BMW. I started here at Germain BMW in August of 2013 as a porter and then moved up to be a Service Advisor in January of 2014. This is my first time in the car industry. My family and I moved here for the Northwest Suburbs of Chicago in June of 2013 where I was in customer service for 13 years. When I am not at work I am with my family going to the beach or the pool.

Dealership Experience

13 yrs, 3 mos

Languages Spoken

English English

5.0

307 Reviews

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307 Reviews of Chuck Griffith

April 11, 2022

Dealership Rating
Employee Rating

My recent purchase of a 430i was my seventh BMW purchased from Germain.I have dealt with Max Zuercher on 4 of them and its because of Max that i keep coming back. Max makes the whole process seamless and hon More

by gwh2201
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Max Zuercher

Apr 12, 2022

Germain BMW of Naples responded

Thank you so much for this sincere, 5-star review! It's so wonderful to hear that Max has continuously been able to provide you with such a great car-buying experience! We look forward to our continued relationship. Best Regards, Flavio Galasso General Manager

March 30, 2022

Dealership Rating
Employee Rating

The entire service department at Germain BMW is the best! And Chuck Griffith, my Service Advisor, is always there to help and is friendly, professional and honest. I’ll keep leasing and servicing my BMW’s at More

by Jim McGinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2022

Germain BMW of Naples responded

We thank you for your continued business and kind words regarding your experience with Chuck. Best Regards, Flavio Galasso General Manager

March 25, 2022

Dealership Rating
Employee Rating

Charles Griffith was my service person. He was prompt and very helpful. I highly recommend Charles as he also helped me book another appointment without hesitation and was very professional More

by satish.yerramilli
Recommend Dealer
Yes
Mar 28, 2022

Germain BMW of Naples responded

Thank you! It's great to hear that Chuck was so helpful and attentive and that he took great care of your BMW. We appreciate your business and hope to work with you again in the future. Best Regards, Flavio Galasso General Manager

March 24, 2022

Dealership Rating
Employee Rating

Charles Griffith is our service advisor. He is always available to answer questions and is always at the ready to provide an appropriate time for service based on the customer's needs. We h More

by foxpaulam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2022

Germain BMW of Naples responded

Thank you for your business and your trust in Chuck to have your best interest at heart. Chuck is committed to ensuring our guests receive the ultimate guest experience. Best Regards, Flavio Galasso General Manager

March 18, 2022

Dealership Rating
Employee Rating

Chuck Griffith was my service person. I had arranged for the pick up and delivery of my car and that went perfectly. Chuck reached out to me to explain the work that needed to be done a More

by suzannehoover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 21, 2022

Germain BMW of Naples responded

Suzanne, We appreciate you, your business, and for taking the time to leave these kind words. It’s so nice to hear that Chuck helped to make your experience such a positive one. Best Regards, Flavio Galasso General Manager

March 10, 2022

Dealership Rating
Employee Rating

I’m always impressed with the service at German BMW. Charles Griffith has been my service advisor for the X3 as well as my previous BMW and he has always been helpful on answering my questions and conc More

by Ellie
Recommend Dealer
Yes
Mar 11, 2022

Germain BMW of Naples responded

Thank you, Ellie! We're happy to hear that Chuck continues to make your service visits so excellent and that you feel confident with the service he provides. We appreciate your business and look forward to working with you again in the future. Best Regards, Flavio Galasso General Manager

January 24, 2022

Dealership Rating
Employee Rating

My service rep, Chuck Griffith, always goes out of his way to make service appointments as painless as possible. More

by jthacker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 25, 2022

Germain BMW of Naples responded

Thank you for your business and positive feedback regarding your experiences with Chuck. We are happy to know he took great care of you. Best Regards, Flavio Galasso General Manager

December 08, 2021

Dealership Rating
Employee Rating

Chuck Griffith Was excellent. He was courteous and explained process and results pre and post service More

by dantonioja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 09, 2021

Germain BMW of Naples responded

Thank you for choosing Germain BMW of Naples for your automotive service needs. Best Regards, Flavio Galasso General Manager

December 05, 2021

Dealership Rating
Employee Rating

Chuck Griffith is the best. Prompt, professional and best service. Would never ever go anywhere else. More

by BB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2021

Germain BMW of Naples responded

Thank you for your continued business and positive feedback. Best Regards, Flavio Galasso General Manager

December 03, 2021

Dealership Rating
Employee Rating

Charles Griffith provided outstanding service at my last service visit on our 335CI. He suggested repairs that were necessary and delayed others saving us money. Chuck is one of the most knowledgeable servi More

by dannosny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2021

Germain BMW of Naples responded

Creating positive experiences is very important to us and we’re so glad we’re able to help out. Thank you so much for making our job wonderful. Stay safe! Best Regards, Flavio Galasso General Manager

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