Chuck Griffith
Chuck Griffith at Germain BMW of Naples

Chuck Griffith | Page 20

Service Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

Contact Me
5.0
303 Reviews

Hi I am Chuck Griffith a Service Advisor at Germain BMW. I started here at Germain BMW in August of 2013 as a porter and then moved up to be a Service Advisor in January of 2014. This is my first time in the car industry. My family and I moved here for the Northwest Suburbs of Chicago in June of 2013 where I was in customer service for 13 years. When I am not at work I am with my family going to the beach or the pool.

Dealership Experience

13 yrs

Languages Spoken

English English

5.0

303 Reviews

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303 Reviews of Chuck Griffith

March 18, 2022

Dealership Rating
Employee Rating

Chuck Griffith was my service person. I had arranged for the pick up and delivery of my car and that went perfectly. Chuck reached out to me to explain the work that needed to be done a More

by suzannehoover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 21, 2022

Germain BMW of Naples responded

Suzanne, We appreciate you, your business, and for taking the time to leave these kind words. It’s so nice to hear that Chuck helped to make your experience such a positive one. Best Regards, Flavio Galasso General Manager

March 10, 2022

Dealership Rating
Employee Rating

I’m always impressed with the service at German BMW. Charles Griffith has been my service advisor for the X3 as well as my previous BMW and he has always been helpful on answering my questions and conc More

by Ellie
Recommend Dealer
Yes
Mar 11, 2022

Germain BMW of Naples responded

Thank you, Ellie! We're happy to hear that Chuck continues to make your service visits so excellent and that you feel confident with the service he provides. We appreciate your business and look forward to working with you again in the future. Best Regards, Flavio Galasso General Manager

January 24, 2022

Dealership Rating
Employee Rating

My service rep, Chuck Griffith, always goes out of his way to make service appointments as painless as possible. More

by jthacker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 25, 2022

Germain BMW of Naples responded

Thank you for your business and positive feedback regarding your experiences with Chuck. We are happy to know he took great care of you. Best Regards, Flavio Galasso General Manager

December 08, 2021

Dealership Rating
Employee Rating

Chuck Griffith Was excellent. He was courteous and explained process and results pre and post service More

by dantonioja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 09, 2021

Germain BMW of Naples responded

Thank you for choosing Germain BMW of Naples for your automotive service needs. Best Regards, Flavio Galasso General Manager

December 05, 2021

Dealership Rating
Employee Rating

Chuck Griffith is the best. Prompt, professional and best service. Would never ever go anywhere else. More

by BB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2021

Germain BMW of Naples responded

Thank you for your continued business and positive feedback. Best Regards, Flavio Galasso General Manager

December 03, 2021

Dealership Rating
Employee Rating

Charles Griffith provided outstanding service at my last service visit on our 335CI. He suggested repairs that were necessary and delayed others saving us money. Chuck is one of the most knowledgeable servi More

by dannosny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2021

Germain BMW of Naples responded

Creating positive experiences is very important to us and we’re so glad we’re able to help out. Thank you so much for making our job wonderful. Stay safe! Best Regards, Flavio Galasso General Manager

November 19, 2021

Dealership Rating
Employee Rating

It’s a very busy place, but Chuck Griffiths always makes it as pleasant as it can be. Explains everything clearly and answers questions More

by MimiK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2021

Germain BMW of Naples responded

Wow! The team here at Germain is thrilled to hear such positive feedback about Chuck. Creating positive experiences is very important to us, and hearing about your experience really warms our hearts. The whole team wishes you well. Best Regards, Flavio Galasso General Manager

November 11, 2021

Dealership Rating
Employee Rating

Chuck has been my service rep at Germain for the past 5 years and he consistently is rated a 5. He always contacts me about the service, what needs to be done, the status of the service and when my car is More

by donald.eavenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 11, 2021

Germain BMW of Naples responded

Your continued business over the past 5 years and kind words regarding your experiences with Chuck mean so much to us all. Thank you for taking the time to share. Best Regards, Flavio Galasso General Manager

October 14, 2021

Dealership Rating
Employee Rating

Chuck Griffith was very helpful arranging for a loaner car and staying in contact while my repairs were done. Chuck was very professional and a pleasure to do business with. More

by Don
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 15, 2021

Germain BMW of Naples responded

Thank you so much for sharing your experience with Germain BMW of Naples. We want every experience to be “five stars”! We appreciate you and for taking the time to leave us this positive feedback! Best Regards, Flavio Galasso General Manager

October 12, 2021

Dealership Rating
Employee Rating

My service rep Chuck Griffith took excellent care with my problem. Prompt, courteous, and customer-oriented. More

by NaplesBMWuser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2021

Germain BMW of Naples responded

Thank you so much for sharing your experience with Chuck and our Service Department. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every single experience to be “five stars”! We appreciate you, your business, and the positive feedback. All the best! Regards, Flavio Galasso General Manager

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