Chuck Griffith | Page 21
Service Advisor
Germain BMW of Naples
11286 Tamiami Trail N
Naples, FL 34110
Hi I am Chuck Griffith a Service Advisor at Germain BMW. I started here at Germain BMW in August of 2013 as a porter and then moved up to be a Service Advisor in January of 2014. This is my first time in the car industry. My family and I moved here for the Northwest Suburbs of Chicago in June of 2013 where I was in customer service for 13 years. When I am not at work I am with my family going to the beach or the pool.
Read moreDealership Experience
12 yrs, 10 mos
Languages Spoken
English
300 Reviews
Write a Review300 Reviews of Chuck Griffith
September 09, 2021
Germain BMW Naples provides excellent customer service. Making my appointment for service was done through texting my salesman. He connected me to the service department, who were super flexible. They sche Making my appointment for service was done through texting my salesman. He connected me to the service department, who were super flexible. They scheduled, picked up my vehicle from my work place, serviced the car, valeted it, and returned back to my work place all shiny and new. Couldn’t ask for better! More
Other Employees Tagged: Kevin Higgins
August 16, 2021
Chuck Griffith did a great job in not only helping me schedule the service, but arrange for a loaner as well. During the day when my vehicle wasn’t being serviced, he kept me apprised every step of the schedule the service, but arrange for a loaner as well. During the day when my vehicle wasn’t being serviced, he kept me apprised every step of the way. More
Other Employees Tagged: Max Zuercher
August 13, 2021
Service manager Chuck Griffith was wonderful. Super polite, took his time with his customers. Never looked stressed or overwhelmed even tho it was very very busy. polite, took his time with his customers. Never looked stressed or overwhelmed even tho it was very very busy. More
August 10, 2021
Germain BMW is excellent. I have been very pleased with the sales staff over the years (16 years) with multiple purchases. But I think the Service Department there is exception, particularly my Service Adv the sales staff over the years (16 years) with multiple purchases. But I think the Service Department there is exception, particularly my Service Advisor, Charles “Chuck”Griffith. Chuck always goes the extra mile to ensure my cars receive VIP treatment and he is proactive arranging loaners, when necessary, and keeping me updated on the status of repairs. More
August 07, 2021
Chuck Griffith has been my service representative for several years and three different BMWs. I find him to be very knowledgeable and extremely responsive to all of my service concerns. several years and three different BMWs. I find him to be very knowledgeable and extremely responsive to all of my service concerns. More
Other Employees Tagged: John Casco, Alex Pope
August 05, 2021
Chuck Griffith has been my service representative and advisor for the last couple of years. He is very attentive to any concerns that I may have and ensures that the issue, if there is one, is attended advisor for the last couple of years. He is very attentive to any concerns that I may have and ensures that the issue, if there is one, is attended to and resolved. I'm very lucky to have Chuck Griffith as my Service Advisor. A Happy Client. More
Other Employees Tagged: Patrick Dodard
July 31, 2021
I have relied on Chick Griffith on a number of occasions. Chuck is a super professional, totally responsive and a very effective BMW maintenance technician and executive. Highly recommended. Chuck is a super professional, totally responsive and a very effective BMW maintenance technician and executive. Highly recommended. More
July 24, 2021
Our Service Advisor, Chuck Griffith, always takes excellent care of our BMW X3 and us. Very courteous, kind, efficient, friendly keeps in touch during the repair process. One of the best in the busin excellent care of our BMW X3 and us. Very courteous, kind, efficient, friendly keeps in touch during the repair process. One of the best in the business! More

