Chuck Griffith
Chuck Griffith at Germain BMW of Naples

Chuck Griffith | Page 21

Service Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

Contact Me
5.0
303 Reviews

Hi I am Chuck Griffith a Service Advisor at Germain BMW. I started here at Germain BMW in August of 2013 as a porter and then moved up to be a Service Advisor in January of 2014. This is my first time in the car industry. My family and I moved here for the Northwest Suburbs of Chicago in June of 2013 where I was in customer service for 13 years. When I am not at work I am with my family going to the beach or the pool.

Dealership Experience

13 yrs

Languages Spoken

English English

5.0

303 Reviews

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303 Reviews of Chuck Griffith

October 08, 2021

Dealership Rating
Employee Rating

Excellent customer service!! Chuck Griffith, excellent, professional, competent , superb . He takes care of everything , thanks More

by rmartinocana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2021

Germain BMW of Naples responded

Providing a quality guest experience at every touchpoint is our focus here at Germain BMW of Naples. We appreciate you highlighting Chuck and his dedication to customer satisfaction. Best Regards, Flavio Galasso General Manager

September 30, 2021

Dealership Rating
Employee Rating

Chuck has been excellent for years. I moved to Jupiter FL recently, but still only go to him for my service because of the first class customer service and quality. When I purchased my BMW years ago I was no More

by Hunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2021

Germain BMW of Naples responded

Thank you for your continued business and positive review. We are happy to know that Chuck continually provides you with a quality experience and has earned your trust and loyalty. See you next visit. Best Regards, Flavio Galasso General Manager

September 29, 2021

Dealership Rating
Employee Rating

Germain BMW is excellent. My adviser Chuck Griffith is Germain BMW is excellent. My adviser Chuck Griffith is outstanding !the most professional and caring person he always kept me updated about the sta More

by ingrid Maguire
Recommend Dealer
Yes
Sep 29, 2021

Germain BMW of Naples responded

Here at Germain BMW of Naples, our team works hard to ensure our guest's complete satisfaction at every touchpoint. Thank you for sharing your visit and for letting us know that Chuck took great care of you. Best Regards, Flavio Galasso General Manager

September 09, 2021

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Employee Rating

Germain BMW Naples provides excellent customer service. Making my appointment for service was done through texting my salesman. He connected me to the service department, who were super flexible. They sche More

by kimviner925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Higgins

Sep 10, 2021

Germain BMW of Naples responded

Thank you! We're happy to hear that all of your needs and expectations have been met and that you're satisfied with the service you received. We appreciate your business and hope to work with you again in the future. Best Regards, Flavio Galasso General Manager

August 27, 2021

Dealership Rating
Employee Rating

excellent service. quick and on time, pleasant encounter. will highly recommend More

by manasi53
Customer Service
Friendliness
Recommend Dealer
Yes
Aug 30, 2021

Germain BMW of Naples responded

Your business and kind recommendation are greatly appreciated. Best Regards, Flavio Galasso General Manager

August 16, 2021

Dealership Rating
Employee Rating

Chuck Griffith did a great job in not only helping me schedule the service, but arrange for a loaner as well. During the day when my vehicle wasn’t being serviced, he kept me apprised every step of the More

by Epsfw2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Max Zuercher

Aug 17, 2021

Germain BMW of Naples responded

Thank you for taking the time to share your positive and informative service experience with Chuck. We are happy to know you were pleased with the level of service you received. Best Regards, Flavio Galasso General Manager

August 13, 2021

Dealership Rating
Employee Rating

Service manager Chuck Griffith was wonderful. Super polite, took his time with his customers. Never looked stressed or overwhelmed even tho it was very very busy. More

by Lina6101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 13, 2021

Germain BMW of Naples responded

Our team here at Germain BMW of Naples works hard to provide our guests with the ultimate guest experience. We appreciate you taking the time to share your positive visit and for highlighting Chuck and his commitment to this goal. Best Regards, Flavio Galasso General Manager

August 10, 2021

Dealership Rating
Employee Rating

Germain BMW is excellent. I have been very pleased with the sales staff over the years (16 years) with multiple purchases. But I think the Service Department there is exception, particularly my Service Adv More

by rtw110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2021

Germain BMW of Naples responded

Your continued business and loyalty to both sales and service over the years are greatly appreciated. We thank you for taking the time to share such positive feedback regarding your experiences with Chuck and look forward to your next visit. Best Regards, Flavio Galasso General Manager

August 07, 2021

Dealership Rating

Chuck Griffith has been my service representative for several years and three different BMWs. I find him to be very knowledgeable and extremely responsive to all of my service concerns. More

by Jmarman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Casco, Alex Pope

Aug 09, 2021

Germain BMW of Naples responded

We are thrilled to know you are completely satisfied with your experience with us here at Germain BMW of Naples and our team appreciates the kind 5-star rating. We look forward to working with you again. Best Regards, Flavio Galasso General Manager

August 05, 2021

Dealership Rating
Employee Rating

Chuck Griffith has been my service representative and advisor for the last couple of years. He is very attentive to any concerns that I may have and ensures that the issue, if there is one, is attended More

by Jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Dodard

Aug 06, 2021

Germain BMW of Naples responded

Your continued business and kind recommendation are greatly appreciated. Thank you for taking the time to share your positive experience with Chuck. Best Regards, Flavio Galasso General Manager

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