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Chuck Griffith
Chuck Griffith | Page 22
Service Advisor
Germain BMW of Naples
11286 Tamiami Trail N
Naples, FL 34110
300 Reviews
Hi I am Chuck Griffith a Service Advisor at Germain BMW. I started here at Germain BMW in August of 2013 as a porter and then moved up to be a Service Advisor in January of 2014. This is my first time in the car industry. My family and I moved here for the Northwest Suburbs of Chicago in June of 2013 where I was in customer service for 13 years. When I am not at work I am with my family going to the beach or the pool.
Read moreDealership Experience
12 yrs, 10 mos
Languages Spoken
English
300 Reviews
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300 Reviews of Chuck Griffith
June 20, 2021
I recently brought me BMW for service. Charles Griffith my service agent was outstanding. He was knowledgeable, courteous, and professional, He took time to explain what had to be done in plain terms. Ger my service agent was outstanding. He was knowledgeable, courteous, and professional, He took time to explain what had to be done in plain terms. Germain would serve themselves well to hire more people like Charles Griffin who does an outstanding job. He should be considered for higher management at Germain BMW. He is just that good, and a keeper. William Drobnick More
by wdrobnick
June 02, 2021
I requested to work with a knowledgeable sales professional and was 100% impressed and happy to meet Alex Pope. Alex is extremely personable, a good listener and goes the extra mile for his cus professional and was 100% impressed and happy to meet Alex Pope. Alex is extremely personable, a good listener and goes the extra mile for his customer. As a result, we are 100% satisfied with our final selection and purchase. Alex's product knowledge, enthusiasm and passion made the purchase experience easy and fun. I remain an extreme loyal customer of BMW. More
by rgclake
Other Employees Tagged: Paul Cullinan
May 29, 2021
Chuck Griffith is the best. Patient, empathetic, considerate and most of all responsive. Next year I will buy my next BMW at Germain because of Chuck. (But only if you have a female sales rep). considerate and most of all responsive. Next year I will buy my next BMW at Germain because of Chuck. (But only if you have a female sales rep). More
by Gjgrese
May 27, 2021
I needed a battery change for my key and Charles Griffith was very helpful kind and courteous . He also reminded me of my next oil change. I have always had a great experience here. was very helpful kind and courteous . He also reminded me of my next oil change. I have always had a great experience here. More
by masdivot
May 04, 2021
Chuck Griffith has again provided me with the BEST SERVICE I have ever received at any car dealership. I am so appreciative of his knowledge, honesty, and most of all his being so nice and pleasant ! SERVICE I have ever received at any car dealership. I am so appreciative of his knowledge, honesty, and most of all his being so nice and pleasant ! Along with Ivan, who always works on my beloved convertible, the two of them provide me with such positive experiences and I feel so fortunate and confident that they are my "go to" people at Germain BMW of Naples! More
by car maven
Other Employees Tagged: Ivan, my mechanic technician, is so super competent and very nice!
April 22, 2021
Once again my experience with Chuck Griffith and Germain BMW was excellent. Everything was professional from the scheduling of the appointment to the picking up of my car. BMW was excellent. Everything was professional from the scheduling of the appointment to the picking up of my car. More
by Henry
March 31, 2021
Charles Griffith always takes care of my car and me. I have a spa and found that my one tire was always lower than the other tires and I called Chuck. He asked if I could bring it in and he will see what have a spa and found that my one tire was always lower than the other tires and I called Chuck. He asked if I could bring it in and he will see what is wrong. I told him that I didn't know I had the problem and had no one to open my spa so I had to go to the spa. He told me to call him when I got to the spa and he would have someone pick my car up and he had the tires in stock if I had something wrong with the tire. Yes there was something wrong - a nail in the side of the tire. So they replaced the tire and returned my car to me without me ever leaving the spa. (I have new people and they don't know how to work the computer program yet.) I am very happy with Chuck as my service advisor. More
by Jayne
February 01, 2021
Best service around I have worked at dealerships in the past very professional a plus for the service department at germain. john obrien and Kevin obrien naples florida past very professional a plus for the service department at germain. john obrien and Kevin obrien naples florida More
by Kobrien5
January 30, 2021
Chuck provided me with an overview of the the first service appt for my BMW 430i as soon as I arrived and gave me an idea how long my wait would be since I was waiting at the dealership. He checked in service appt for my BMW 430i as soon as I arrived and gave me an idea how long my wait would be since I was waiting at the dealership. He checked in with me about 30 minutes in and then came back 45 minutes later to say my car was ready for me. It was a great experience dealing with him and hope I get to work with him in the future. More
by gcesnik001
