Chuck Griffith
Chuck Griffith at Germain BMW of Naples

Chuck Griffith | Page 22

Service Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

Contact Me
5.0
303 Reviews

Hi I am Chuck Griffith a Service Advisor at Germain BMW. I started here at Germain BMW in August of 2013 as a porter and then moved up to be a Service Advisor in January of 2014. This is my first time in the car industry. My family and I moved here for the Northwest Suburbs of Chicago in June of 2013 where I was in customer service for 13 years. When I am not at work I am with my family going to the beach or the pool.

Dealership Experience

13 yrs

Languages Spoken

English English

5.0

303 Reviews

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303 Reviews of Chuck Griffith

July 31, 2021

Dealership Rating
Employee Rating

I have relied on Chick Griffith on a number of occasions. Chuck is a super professional, totally responsive and a very effective BMW maintenance technician and executive. Highly recommended. More

by Happy Client
Customer Service
Recommend Dealer
Yes
Aug 02, 2021

Germain BMW of Naples responded

Your business and kind recommendation are greatly appreciated. See you next visit. Best Regards, Flavio Galasso General Manager

July 24, 2021

Dealership Rating
Employee Rating

Our Service Advisor, Chuck Griffith, always takes excellent care of our BMW X3 and us. Very courteous, kind, efficient, friendly keeps in touch during the repair process. One of the best in the busin More

by albertgolden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2021

Germain BMW of Naples responded

We are pleased to know that Chuck always takes great care of you and your X3. Your business and positive feedback are greatly appreciated. Please let us know if you need anything. Best Regards, Flavio Galasso General Manager

June 28, 2021

Dealership Rating
Employee Rating

I just moved to Florida and needed to get a dealer for maintenance. Chuck Griffith at Germain BMW was exceptional. His service A+! Thank you More

by reencummins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2021

Germain BMW of Naples responded

Welcome to Florida and the Naples area. We are honored that you chose to allow Chuck and our team the opportunity to assist with your automotive service needs. We do hope this is the beginning of a long and lasting relationship. Best Regards, Flavio Galasso General Manager

June 20, 2021

Dealership Rating
Employee Rating

I recently brought me BMW for service. Charles Griffith my service agent was outstanding. He was knowledgeable, courteous, and professional, He took time to explain what had to be done in plain terms. Ger More

by wdrobnick
Customer Service
Recommend Dealer
Yes
Jun 21, 2021

Germain BMW of Naples responded

Thanks for the 5-star rating! We appreciate your business and hope to work with you again in the future. Best Regards, Flavio Galasso General Manager

June 02, 2021

Dealership Rating
Employee Rating

I requested to work with a knowledgeable sales professional and was 100% impressed and happy to meet Alex Pope. Alex is extremely personable, a good listener and goes the extra mile for his cus More

by rgclake
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Cullinan

Jun 03, 2021

Germain BMW of Naples responded

Congratulations on your new vehicle! We are so glad that we had the chance to do business with you, and we are thrilled that Alex could make your experience so seamless- from beginning to end! He will be honored to know how greatly you valued his assistance, and we wish you the safest of travels- on behalf of him and the entire team! Thank you so much for choosing Germain BMW! Best Regards, Flavio Galasso General Manager

May 29, 2021

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Employee Rating

Chuck Griffith is the best. Patient, empathetic, considerate and most of all responsive. Next year I will buy my next BMW at Germain because of Chuck. (But only if you have a female sales rep). More

by Gjgrese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2021

Germain BMW of Naples responded

Thank you for leaving Chuck this positive review. We look forward to working with you when you are in the market for your next BMW. Best Regards, Flavio Galasso General Manager

May 27, 2021

Dealership Rating
Employee Rating

I needed a battery change for my key and Charles Griffith was very helpful kind and courteous . He also reminded me of my next oil change. I have always had a great experience here. More

by masdivot
Recommend Dealer
Yes
Jun 01, 2021

Germain BMW of Naples responded

Your continued business and kind words mean so much to us all. Thank you. Best Regards, Flavio Galasso General Manager

May 04, 2021

Dealership Rating
Employee Rating

Chuck Griffith has again provided me with the BEST SERVICE I have ever received at any car dealership. I am so appreciative of his knowledge, honesty, and most of all his being so nice and pleasant ! More

by car maven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ivan, my mechanic technician, is so super competent and very nice!

May 05, 2021

Germain BMW of Naples responded

Thank you, Heriberto! We're happy to hear that all of your needs and expectations have been met and that you're satisfied with the service you received. We appreciate your business and hope to work with you again in the future. Best Regards, Flavio Galasso General Manager

April 22, 2021

Dealership Rating
Employee Rating

Once again my experience with Chuck Griffith and Germain BMW was excellent. Everything was professional from the scheduling of the appointment to the picking up of my car. More

by Henry
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 22, 2021

Germain BMW of Naples responded

Thanks, Henry! We're happy to hear that you had another great experience with Chuck and that he makes sure your car is well taken care of. We appreciate your business and look forward to working with you again in the future. Best Regards, Flavio Galasso General Manager

April 07, 2021

Dealership Rating
Employee Rating

Chuck Griffith takes excellent care of my X5e. He is a great problem solver and keeps me informed every step of the way. Thanks Chuck. Ellen Williams More

by ellenwilliams4202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2021

Germain BMW of Naples responded

Thank you so much for sharing your experience with Germain BMW of Naples. We want every experience to be “five stars”! We appreciate you and for taking the time to leave us this positive feedback! Best Regards, Flavio Galasso General Manager

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