Chuck Griffith | Page 23

Charles Griffith always takes care of my car and me. I have a spa and found that my one tire was always lower than the other tires and I called Chuck. He asked if I could bring it in and he will see what have a spa and found that my one tire was always lower than the other tires and I called Chuck. He asked if I could bring it in and he will see what is wrong. I told him that I didn't know I had the problem and had no one to open my spa so I had to go to the spa. He told me to call him when I got to the spa and he would have someone pick my car up and he had the tires in stock if I had something wrong with the tire. Yes there was something wrong - a nail in the side of the tire. So they replaced the tire and returned my car to me without me ever leaving the spa. (I have new people and they don't know how to work the computer program yet.) I am very happy with Chuck as my service advisor. More

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Best service around I have worked at dealerships in the past very professional a plus for the service department at germain. john obrien and Kevin obrien naples florida past very professional a plus for the service department at germain. john obrien and Kevin obrien naples florida More

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Chuck provided me with an overview of the the first service appt for my BMW 430i as soon as I arrived and gave me an idea how long my wait would be since I was waiting at the dealership. He checked in service appt for my BMW 430i as soon as I arrived and gave me an idea how long my wait would be since I was waiting at the dealership. He checked in with me about 30 minutes in and then came back 45 minutes later to say my car was ready for me. It was a great experience dealing with him and hope I get to work with him in the future. More

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I will always go to Germain BMW so long as Chuck Griffith is my advisor. We can't ask for better service as he is truly wonderful to work with in every aspect. is my advisor. We can't ask for better service as he is truly wonderful to work with in every aspect. More

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I know I’m a special client because Chuck Griffith always treats me that way. I couldn’t ask for better service. Germain is lucky to have Mr. Griffith as a valued employee in the service department. treats me that way. I couldn’t ask for better service. Germain is lucky to have Mr. Griffith as a valued employee in the service department. More

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Thank you very much Charles Griffith!Best Thank you very much Charles Griffith! Best service! Charles all time helpful and he has great personality! Appointments always on time, and work is Thank you very much Charles Griffith! Best service! Charles all time helpful and he has great personality! Appointments always on time, and work is done professional! Germain BMW 👍 More

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It’s always a pleasant experience at the dealership when I need service. Chuck Griffin gets me taken care of quickly so I can get going. I need service. Chuck Griffin gets me taken care of quickly so I can get going. More

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Chuck Griffith went beyond just getting my car fixed. He took pictures of the wires some animal had chewed on and sent then to me so I would understand the peculiar problem which occurred twice. I real He took pictures of the wires some animal had chewed on and sent then to me so I would understand the peculiar problem which occurred twice. I really appreciated his going above and beyond. More

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Always great customer care from Chuck Griffith when I need to bring my X5M in for service. Chuck makes scheduling the appointments easy and seamless. need to bring my X5M in for service. Chuck makes scheduling the appointments easy and seamless. More

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I've worked with Alex on three vehicles and he will be handling my fourth next Dec. excellent customer relations. In my opinion an strong asset to your dealership handling my fourth next Dec. excellent customer relations. In my opinion an strong asset to your dealership More

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