Chuck Griffith
Chuck Griffith at Germain BMW of Naples

Chuck Griffith | Page 23

Service Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

Contact Me
5.0
307 Reviews

Hi I am Chuck Griffith a Service Advisor at Germain BMW. I started here at Germain BMW in August of 2013 as a porter and then moved up to be a Service Advisor in January of 2014. This is my first time in the car industry. My family and I moved here for the Northwest Suburbs of Chicago in June of 2013 where I was in customer service for 13 years. When I am not at work I am with my family going to the beach or the pool.

Dealership Experience

13 yrs, 3 mos

Languages Spoken

English English

5.0

307 Reviews

Write a Review

307 Reviews of Chuck Griffith

May 27, 2021

Dealership Rating
Employee Rating

I needed a battery change for my key and Charles Griffith was very helpful kind and courteous . He also reminded me of my next oil change. I have always had a great experience here. More

by masdivot
Recommend Dealer
Yes
Jun 01, 2021

Germain BMW of Naples responded

Your continued business and kind words mean so much to us all. Thank you. Best Regards, Flavio Galasso General Manager

May 04, 2021

Dealership Rating
Employee Rating

Chuck Griffith has again provided me with the BEST SERVICE I have ever received at any car dealership. I am so appreciative of his knowledge, honesty, and most of all his being so nice and pleasant ! More

by car maven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ivan, my mechanic technician, is so super competent and very nice!

May 05, 2021

Germain BMW of Naples responded

Thank you, Heriberto! We're happy to hear that all of your needs and expectations have been met and that you're satisfied with the service you received. We appreciate your business and hope to work with you again in the future. Best Regards, Flavio Galasso General Manager

April 22, 2021

Dealership Rating
Employee Rating

Once again my experience with Chuck Griffith and Germain BMW was excellent. Everything was professional from the scheduling of the appointment to the picking up of my car. More

by Henry
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 22, 2021

Germain BMW of Naples responded

Thanks, Henry! We're happy to hear that you had another great experience with Chuck and that he makes sure your car is well taken care of. We appreciate your business and look forward to working with you again in the future. Best Regards, Flavio Galasso General Manager

April 07, 2021

Dealership Rating
Employee Rating

Chuck Griffith takes excellent care of my X5e. He is a great problem solver and keeps me informed every step of the way. Thanks Chuck. Ellen Williams More

by ellenwilliams4202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2021

Germain BMW of Naples responded

Thank you so much for sharing your experience with Germain BMW of Naples. We want every experience to be “five stars”! We appreciate you and for taking the time to leave us this positive feedback! Best Regards, Flavio Galasso General Manager

March 31, 2021

Dealership Rating
Employee Rating

Charles Griffith always takes care of my car and me. I have a spa and found that my one tire was always lower than the other tires and I called Chuck. He asked if I could bring it in and he will see what More

by Jayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2021

Germain BMW of Naples responded

Jayne, We are grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. We are pleased that Chuck and our team were able to accommodate you and ensure your complete satisfaction. Please let us know if you need anything else. Best Regards, Flavio Galasso General Manager

February 01, 2021

Dealership Rating
Employee Rating

Best service around I have worked at dealerships in the past very professional a plus for the service department at germain. john obrien and Kevin obrien naples florida More

by Kobrien5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 02, 2021

Germain BMW of Naples responded

Thank you for sharing your overall satisfaction with our service team. It was our pleasure assisting you. Please let us know if you need anything further. Best Regards, Flavio Galasso General Manager

January 30, 2021

Dealership Rating
Employee Rating

Chuck provided me with an overview of the the first service appt for my BMW 430i as soon as I arrived and gave me an idea how long my wait would be since I was waiting at the dealership. He checked in More

by gcesnik001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2021

Germain BMW of Naples responded

We're happy to hear that you had a great experience with Chuck and that he made sure your car was well taken care of. We appreciate your business and look forward to working with you again in the future. Best Regards, Flavio Galasso General Manager

January 22, 2021

Dealership Rating
Employee Rating

I will always go to Germain BMW so long as Chuck Griffith is my advisor. We can't ask for better service as he is truly wonderful to work with in every aspect. More

by awilliamson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 22, 2021

Germain BMW of Naples responded

Thank you for taking the time to leave us this 5-star review and for providing positive feedback. When we receive such positive feedback, we rest knowing that we have done our jobs well. Best Regards, Flavio Galasso General Manager

January 13, 2021

Dealership Rating
Employee Rating

I know I’m a special client because Chuck Griffith always treats me that way. I couldn’t ask for better service. Germain is lucky to have Mr. Griffith as a valued employee in the service department. More

by mjchiaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 14, 2021

Germain BMW of Naples responded

We couldn’t be happier that Chuck provided you with a great car service experience. He is a true asset and we are lucky to have him on the Germain BMW team. See you next visit. Best Regards, Flavio Galasso General Manager

January 12, 2021

Dealership Rating
Employee Rating

Thank you very much Charles Griffith!Best Thank you very much Charles Griffith! Best service! Charles all time helpful and he has great personality! Appointments always on time, and work is More

by Alexandr Jelezov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Soare

Jan 12, 2021

Germain BMW of Naples responded

We appreciate you leaving this positive feedback and look forward to working with you again in the future. Best Regards, Flavio Galasso General Manager

...
23
...

Dealership Inventory (378 Vehicles)

used 2022 Audi Q3 car, priced at $21,658
2022 Audi Q3
used
Glacier White Metallic exterior
Automatic
All-wheel Drive
used 2023 Audi S5 car, priced at $50,029
2023 Audi S5
used
Daytona Gray Pearl Effect w/ Black Roof exterior
Automatic
All-wheel Drive
new 2027 BMW M440 car, priced at $77,754
2027 BMW M440
new
Tanzanite Blue II Metallic exterior
Automatic
All-wheel Drive
new 2027 BMW 530 car, priced at $69,769
2027 BMW 530
new
Black Sapphire Metallic exterior
Automatic
Rear-wheel Drive
used 2019 BMW X3 car, priced at $36,628
2019 BMW X3
used
Glacier Silver Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW i5 car, priced at $79,389
2026 BMW i5
new
Mineral White Metallic exterior
Automatic
All-wheel Drive