Chuck Griffith | Page 30
Service Advisor
Germain BMW of Naples
11286 Tamiami Trail N
Naples, FL 34110
Hi I am Chuck Griffith a Service Advisor at Germain BMW. I started here at Germain BMW in August of 2013 as a porter and then moved up to be a Service Advisor in January of 2014. This is my first time in the car industry. My family and I moved here for the Northwest Suburbs of Chicago in June of 2013 where I was in customer service for 13 years. When I am not at work I am with my family going to the beach or the pool.
Read moreDealership Experience
13 yrs
Languages Spoken
English
303 Reviews
Write a Review303 Reviews of Chuck Griffith
June 24, 2016
Always a Pleasure Every time I've been in I've always been treated like family. Great staff. Polite, attentive, and easy going. Service staff is always very straightfor Every time I've been in I've always been treated like family. Great staff. Polite, attentive, and easy going. Service staff is always very straightforward and explain everything to you. If something is needed they will go out of their way to get it done for you. My most recent service was my second time dealing with Chuck and both times he has been a great help. Definitely a great people person. More
June 07, 2016
Above and beyond Between Chuck and Bill it does not get any better. Just the most genuine down to earth very service minded in this industry . Great job always thank Between Chuck and Bill it does not get any better. Just the most genuine down to earth very service minded in this industry . Great job always thank you A. Suid More
Other Employees Tagged: Bill Emerson
June 03, 2016
Best Service department and dealership I have ever been to This dealership is nice and friendly from the time you get there till the time you leave, would recommend always to any family or friend. This dealership is nice and friendly from the time you get there till the time you leave, would recommend always to any family or friend. More
May 07, 2016
Friendly and Fast I have had to take my vehicle in a couple of times to BMW and Germain BMW (Chuck is my service rep), is always good to me when I arrive til I pick up. I have had to take my vehicle in a couple of times to BMW and Germain BMW (Chuck is my service rep), is always good to me when I arrive til I pick up. Servicing a high end vehicle shouldn't be anything less than this. More
March 24, 2016
Over and Above Yesterday evening I left an item in the loaner car upon returning it to the dealership. It was a small birthday item for a celebration dinner I was h Yesterday evening I left an item in the loaner car upon returning it to the dealership. It was a small birthday item for a celebration dinner I was heading out to at a nearby restaurant. Imagine my surprise when Chuck Griffith showed up at the table with the item after contacting my husband and finding out where we were dining! Talk about customer service. Everyone present was completely blown away at Chuck's effort. Thanks Chuck! More
March 11, 2016
First time BMW owner Excellent Service Department My wife took car in for a new key Fob. Felt well taken care of. First timer, answered all the questions. Car came back clean. Thanks My wife took car in for a new key Fob. Felt well taken care of. First timer, answered all the questions. Car came back clean. Thanks More
February 29, 2016
Chuck in service I have been taking my BMW to Germain for two years and Chuck is knowledgable, friendly and ALWAYS top notch! Work is always completed on time and with I have been taking my BMW to Germain for two years and Chuck is knowledgable, friendly and ALWAYS top notch! Work is always completed on time and without issue. More
January 06, 2016
Awesome Repair Experience Our truck died a few miles from the dealer. We had it flat bedded to the dealer a few minutes before closing, Chuck Griffith made sure the repair and Our truck died a few miles from the dealer. We had it flat bedded to the dealer a few minutes before closing, Chuck Griffith made sure the repair and service of my vehicle as painless as possible, a loaner was ready for us and my truck was fixed quickly the first time and soon we were on our way. Thanks Chuck for a truly exceptional experience! More
September 21, 2015
Incredible dealership Chuck did an incredible job with my M5 service. It was the second time I worked with him. I bought an i3 with Greg Bell and again I had a great experi Chuck did an incredible job with my M5 service. It was the second time I worked with him. I bought an i3 with Greg Bell and again I had a great experience. He manged finances to save enough money and meet my target price. After many bad experiences with BMW in Norwood Massachusetts, I did not want to deal with BMW but now I would not deal with anyone else. More
Other Employees Tagged: Greg Bell
July 01, 2015
Satisfied I've enjoyed my 428i for 7 months but the service I have received from Germain BMW has been superior. Work is done right without a long wait. I've enjoyed my 428i for 7 months but the service I have received from Germain BMW has been superior. Work is done right without a long wait. More
Other Employees Tagged: Larry Brewer

