Chuck Griffith
Chuck Griffith at Germain BMW of Naples

Chuck Griffith | Page 30

Service Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

Contact Me
5.0
303 Reviews

Hi I am Chuck Griffith a Service Advisor at Germain BMW. I started here at Germain BMW in August of 2013 as a porter and then moved up to be a Service Advisor in January of 2014. This is my first time in the car industry. My family and I moved here for the Northwest Suburbs of Chicago in June of 2013 where I was in customer service for 13 years. When I am not at work I am with my family going to the beach or the pool.

Dealership Experience

13 yrs

Languages Spoken

English English

5.0

303 Reviews

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303 Reviews of Chuck Griffith

June 24, 2016

Dealership Rating
Employee Rating

Always a Pleasure Every time I've been in I've always been treated like family. Great staff. Polite, attentive, and easy going. Service staff is always very straightfor More

by Justforthisone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 24, 2016

Germain BMW of Naples responded

Thank you for the 5 star rating! We always love to hear about how well our company is doing. It's wonderful to hear that we were able to provide you with quality service. We'll let Chuck know how much you enjoyed working with him. Thank you for your continued business, we hope to see you again in the future.

June 07, 2016

Dealership Rating
Employee Rating

Above and beyond Between Chuck and Bill it does not get any better. Just the most genuine down to earth very service minded in this industry . Great job always thank More

by Falcon Dad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Emerson

Jun 07, 2016

Germain BMW of Naples responded

We are honored that you have chosen our dealership to trust the service of you BMW to. Thank you for your business and your kind words. Best Regards, Flavio Galasso General Manager

June 03, 2016

Dealership Rating
Employee Rating

Best Service department and dealership I have ever been to This dealership is nice and friendly from the time you get there till the time you leave, would recommend always to any family or friend. More

by BMWalways
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2016

Germain BMW of Naples responded

We are happy to know you were completely satisfied with your overall experience. Best Regards, Flavio Galasso General Manager

May 07, 2016

Dealership Rating
Employee Rating

Friendly and Fast I have had to take my vehicle in a couple of times to BMW and Germain BMW (Chuck is my service rep), is always good to me when I arrive til I pick up. More

by BmxM5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 09, 2016

Germain BMW of Naples responded

We thank you for your business and for sharing your positive experience with our dealership. Our team is dedicated to providing a quality level of service and we look forward to continuing to provide this service to you throughout your ownership. Best Regards, Flavio Galasso General Manager

March 24, 2016

Dealership Rating
Employee Rating

Over and Above Yesterday evening I left an item in the loaner car upon returning it to the dealership. It was a small birthday item for a celebration dinner I was h More

by BMW535WIFE
Customer Service
Friendliness
Recommend Dealer
Yes
Mar 24, 2016

Germain BMW of Naples responded

Chuck and our team are happy to do whatever it takes to make sure that our guests are completely satisfied. We did not want your evening and celebration to not be complete and were more than happy to drop the item left behind off to you. We hope your evening was the perfect birthday celebration and you all had a wonderful time. Best Regards, Flavio Galasso General Manager

March 11, 2016

Dealership Rating
Employee Rating

First time BMW owner Excellent Service Department My wife took car in for a new key Fob. Felt well taken care of. First timer, answered all the questions. Car came back clean. Thanks More

by Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 14, 2016

Germain BMW of Naples responded

Thank you for your business and kind words. Please let us know if there is anything further we can do for you. Best Regards, Flavio Galasso General Manager

February 29, 2016

Dealership Rating

Chuck in service I have been taking my BMW to Germain for two years and Chuck is knowledgable, friendly and ALWAYS top notch! Work is always completed on time and with More

by Towflorida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2016

Germain BMW of Naples responded

We appreciate your continued business and confidence you have in our service department. Best Regards, Flavio Galasso General Manager

January 06, 2016

Dealership Rating
Employee Rating

Awesome Repair Experience Our truck died a few miles from the dealer. We had it flat bedded to the dealer a few minutes before closing, Chuck Griffith made sure the repair and More

by x5beachtruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 07, 2016

Germain BMW of Naples responded

We thank you for your feedback regarding your experience with Chuck and our service department here at BMW of Naples. We are happy to know that Chuck was able to make your service concern as painless as possible. Best Regards, Flavio Galasso General Manager

September 21, 2015

Dealership Rating

Incredible dealership Chuck did an incredible job with my M5 service. It was the second time I worked with him. I bought an i3 with Greg Bell and again I had a great experi More

by Prchalifoux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Bell

Sep 23, 2015

Germain BMW of Naples responded

We are thrilled that our team was able to turn your bad experiences around and provide you with such quality visits that you no longer wish to deal with anyone else. We thank you for sharing. Best Regards, Flavio Galasso General Manager

July 01, 2015

Dealership Rating

Satisfied I've enjoyed my 428i for 7 months but the service I have received from Germain BMW has been superior. Work is done right without a long wait. More

by Mags
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Brewer

Jul 07, 2015

Germain BMW of Naples responded

We are thrilled that you are enjoying your 428i and look forward to continuing to provide you with superior service throughout your ownership. Best Regards, Flavio Galasso General Manager

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