Chuck Griffith | Page 30

Excellence means means being better than 1974 I am 71 years of age just a number much like my first BMW 2002 I bought in 1974 in Toronto. I had previously driven in London frequently a 2002 Tii b I am 71 years of age just a number much like my first BMW 2002 I bought in 1974 in Toronto. I had previously driven in London frequently a 2002 Tii belonging to my best friend. The toronto dealership service made the day and future for me and since then have owned over 9 BMWs. Intersresed with some very short deviations to luxury US and Japanese automobiles. Apart from the obvious engineering prowess and evolving stylistic development from ultra teutonic and form follows function to where we are today."The package and bow on the parcel is the service and the people going the extra mile and asking if everything is ok and is there something else you need or feel you need." My next or 10 th BMW purchase is lurking in my mind and beginning to move to the frontal area of my brain. While I dont know the design details of the new 2018/19 shapes and designs I know from which dealer it will be purchased from namely Germain BMW of Naples FL. Philip M FitzPatrick Naples FL 34110 More

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Fast efficient service Worked with Chuck Griffith today and he was very professional and courteous. He handled my situation with efficiency, and had me in and out with a loa Worked with Chuck Griffith today and he was very professional and courteous. He handled my situation with efficiency, and had me in and out with a loaner within 15 minutes. Although it was late in the day, and he had already put in a long day I'm sure, he was really friendly and understanding. I appreciated his honesty and concern for my problem. Germain is fortunate to have him onboard. Thanks again Chuck! More

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When picking my car up today It's hard to put into words how much I appreciate the service that Chuck Griffith has giving me today and in previous repair appointments. His excell It's hard to put into words how much I appreciate the service that Chuck Griffith has giving me today and in previous repair appointments. His excellent and personable customer care and service has been the highest level of quality ever received. His professionalism, knowledge, and approach far exceeds expectations, making what it could be a dreary event, a first class experience. Chuck takes customer service to a whole new level. Thank you very much Chuck Griffith! More

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It's stressful looking for new cars! On Saturday, I purchased my first car from Germain BMW. Anthony Dunbar was my salesman. I always serviced my 2014 BMW at Germain and my service pers On Saturday, I purchased my first car from Germain BMW. Anthony Dunbar was my salesman. I always serviced my 2014 BMW at Germain and my service person Chuck Griffith has always given me great service, so I wanted to make Germain my dealer, they earned my business. I was confused on what I wanted, Anthony showed patience and was available every time I changed my mind. In the end I made my decision and I love my new car. Ken Burkart firmed up the deal and was very professional and made the process smooth. Thanks Anthony, I am looking forward to doing business with you in the future. Rita Mongiovi More

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Always a Pleasure Every time I've been in I've always been treated like family. Great staff. Polite, attentive, and easy going. Service staff is always very straightfor Every time I've been in I've always been treated like family. Great staff. Polite, attentive, and easy going. Service staff is always very straightforward and explain everything to you. If something is needed they will go out of their way to get it done for you. My most recent service was my second time dealing with Chuck and both times he has been a great help. Definitely a great people person. More

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Above and beyond Between Chuck and Bill it does not get any better. Just the most genuine down to earth very service minded in this industry . Great job always thank Between Chuck and Bill it does not get any better. Just the most genuine down to earth very service minded in this industry . Great job always thank you A. Suid More

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Best Service department and dealership I have ever been to This dealership is nice and friendly from the time you get there till the time you leave, would recommend always to any family or friend. This dealership is nice and friendly from the time you get there till the time you leave, would recommend always to any family or friend. More

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Friendly and Fast I have had to take my vehicle in a couple of times to BMW and Germain BMW (Chuck is my service rep), is always good to me when I arrive til I pick up. I have had to take my vehicle in a couple of times to BMW and Germain BMW (Chuck is my service rep), is always good to me when I arrive til I pick up. Servicing a high end vehicle shouldn't be anything less than this. More

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Over and Above Yesterday evening I left an item in the loaner car upon returning it to the dealership. It was a small birthday item for a celebration dinner I was h Yesterday evening I left an item in the loaner car upon returning it to the dealership. It was a small birthday item for a celebration dinner I was heading out to at a nearby restaurant. Imagine my surprise when Chuck Griffith showed up at the table with the item after contacting my husband and finding out where we were dining! Talk about customer service. Everyone present was completely blown away at Chuck's effort. Thanks Chuck! More

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First time BMW owner Excellent Service Department My wife took car in for a new key Fob. Felt well taken care of. First timer, answered all the questions. Car came back clean. Thanks My wife took car in for a new key Fob. Felt well taken care of. First timer, answered all the questions. Car came back clean. Thanks More

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