Chuck Griffith
Chuck Griffith at Germain BMW of Naples

Chuck Griffith | Page 7

Service Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

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5.0
303 Reviews

Hi I am Chuck Griffith a Service Advisor at Germain BMW. I started here at Germain BMW in August of 2013 as a porter and then moved up to be a Service Advisor in January of 2014. This is my first time in the car industry. My family and I moved here for the Northwest Suburbs of Chicago in June of 2013 where I was in customer service for 13 years. When I am not at work I am with my family going to the beach or the pool.

Dealership Experience

13 yrs

Languages Spoken

English English

5.0

303 Reviews

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303 Reviews of Chuck Griffith

April 16, 2024

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Employee Rating

Chuck is great , he is the best advisor every time I take my car in for service , he goes above and beyond every time and I see him do this to all customers while I wait a short time , not all day like other More

by Turkspainting
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bill Emerson

Apr 22, 2024

Germain BMW of Naples responded

We are overjoyed to know Chuck continues to ensure your complete satisfaction. Thank you for sharing. Best Regards, Flavio Galasso General Manager

April 16, 2024

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Employee Rating

Of all the car dealerships and service departments I have encountered during my 75 years, Germain BMW of Naples is the best. Of course, to accomplish that lofty feat would not happen without excellent employ More

by dmcdaniel
Recommend Dealer
Yes
Apr 22, 2024

Germain BMW of Naples responded

Thanks for taking the time to share your opinion. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We are fortunate to have Chuck on our team taking great care of our valued guests. We hope to see here again soon, Best Regards, Flavio Galasso General Manager

April 05, 2024

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Germain BMW and my service advisor Chuck are truly world class. I will go to them for all of my purchases and services. It is a pleasure and a burden off of my mind to know we have such top quality BMW de More

by Dr. Tim S.
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: April in finance is five stars.

Apr 08, 2024

Germain BMW of Naples responded

Thank you so much for your wonderful review and recommendation! Providing quality and efficient service is so important to us, and we are pleased that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels! Best Regards, Flavio Galasso General Manager

April 03, 2024

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I always take my X7 to Germain BMW for maintenance. My advisor, Charles Griffith, always goes above and beyond to take care of me and my car. Very knowledgeable and professional! More

by Fmeyer00
Service Price Transparency
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Recommend Dealer
Yes
Apr 04, 2024

Germain BMW of Naples responded

We appreciate you sharing your complete satisfaction with Chuck. Our team is happy to know that he continues to ensure you and your vehicle are always taken care of. Best Regards, Flavio Galasso General Manager

April 01, 2024

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Employee Rating

Nice experience at this dealership. Chuck Griffith our service advisor did a great job at time of service. More

by rjnadjr
Recommend Dealer
Yes
Apr 02, 2024

Germain BMW of Naples responded

Your complete satisfaction is our goal. Here at Germain BMW of Naples our team works hard to ensure a positive sales and service experience. Thank you for letting us know that Chuck took great care of you, he is truly an asset to our team. Best Regards, Flavio Galasso General Manager

March 28, 2024

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My service advisor Chuck Griffith was simply outstanding - keeping me informed of progress and making sure all went well. Perhaps the finest advisor in my many years of driving BMW More

by jwkneen93
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Recommend Dealer
Yes
Mar 29, 2024

Germain BMW of Naples responded

Thank you for sharing your positive and informative service experience with Chuck. We are pleased to know he delivered a quality guest experience. Best Regards, Flavio Galasso General Manager

February 29, 2024

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Charles Griffith always provides courteous,professional service. The dealership is always attentive to my needs. More

by moe711guy
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Workmanship
Service Time
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Recommend Dealer
Yes
Mar 04, 2024

Germain BMW of Naples responded

We truly value your business and thank you for sharing your positive service experience with Chuck. Best Regards, Flavio Galasso General Manager

February 27, 2024

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They care about customer satisfaction and while I was waiting even offered me water and a snack More

by Robertm
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Recommend Dealer
Yes
Feb 28, 2024

Germain BMW of Naples responded

Thank you for choosing Germain BMW of Naples for your automotive service needs. We are pleased to know you enjoyed your visit and were comfortable while you waited with us. Best Regards, Flavio Galasso General Manager

February 24, 2024

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I have been dealing with Chuck Griffith for about 10 years. He is extremely knowledgeable and helpful as well as easy to work with. I highly recommend him. More

by mestherprat
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Recommend Dealer
Yes
Feb 26, 2024

Germain BMW of Naples responded

Thank you for your continued business and trust in Chuck to know that he has your best interest at heart. Best Regards, Flavio Galasso General Manager

February 24, 2024

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Employee Rating

My service representative, Charles Griffin was easy to speak with. Took care of my problem and set up a follow up as well. I highly recommend this dealership. It is never stressful going there. More

by Genna K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Donovan

Feb 26, 2024

Germain BMW of Naples responded

Thank you so much for taking the time to leave this excellent review. We appreciate your support and help in sharing the word about us. We’re so happy to have you as part of our family. Best Regards, Flavio Galasso General Manager

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