Chuck Griffith
Chuck Griffith at Germain BMW of Naples

Chuck Griffith | Page 7

Service Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

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5.0
307 Reviews

Hi I am Chuck Griffith a Service Advisor at Germain BMW. I started here at Germain BMW in August of 2013 as a porter and then moved up to be a Service Advisor in January of 2014. This is my first time in the car industry. My family and I moved here for the Northwest Suburbs of Chicago in June of 2013 where I was in customer service for 13 years. When I am not at work I am with my family going to the beach or the pool.

Dealership Experience

13 yrs, 3 mos

Languages Spoken

English English

5.0

307 Reviews

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307 Reviews of Chuck Griffith

July 29, 2024

Dealership Rating
Employee Rating

From Sales (David) to Service (Chuck) I have received A+ attention to all of my needs, questions & requirements to get me on the road again. Highly recommend Germain BMW for your next car experience. More

by Mitch2syc
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 30, 2024

Germain BMW of Naples responded

We really appreciate the amazing review. We strive to always provide exceptional service to meet our client’s quality expectations. Best Regards, Flavio Galasso General Manager

July 22, 2024

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Chuck Griffith my service adviser for the past 6 yrs. is the real deal.Friendly and very knowledgeable makes my visits pleasant. More

by Michael
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Emerson, Paul Cullinan , Flavio Galasso, Francesca Zupancic

Jul 23, 2024

Germain BMW of Naples responded

Thanks for letting us know how satisfied you have been with Chuck's assistance, Michael! We're glad he provides you with his utmost support and insight at this visits. We look forward to making your next appointment just as superb. Best Regards, Flavio Galasso General Manager

July 06, 2024

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Charles Griffith gave us excellent customer service at Germain BMW of Naples. When our trip was interrupted with a car problem, Mr. Griffith came to the rescue with immediate resolution that allowed us to More

by helen.pogogeff
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 08, 2024

Germain BMW of Naples responded

We thank you for leaving Chuck this kind review and for letting us know he was able to assist you with your unexpected service concerns and get you quickly back on the road to enjoy your trip. We appreciate your business and kind words. If our team may be of service to you again, we will be honored to assist. Best Regards, Flavio Galasso General Manager

May 31, 2024

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Great service. Especially Charles Griffith - he is super helpful and is truly customer focused. Highly recommended! More

by bruce_ernst
Service Price Transparency
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Recommend Dealer
Yes
Jun 03, 2024

Germain BMW of Naples responded

We are fortunate to have Chuck on our team or professionals taking great care of our valued customers. Best Regards, Flavio Galasso General Manager

April 16, 2024

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Employee Rating

Chuck is great , he is the best advisor every time I take my car in for service , he goes above and beyond every time and I see him do this to all customers while I wait a short time , not all day like other More

by Turkspainting
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Emerson

Apr 22, 2024

Germain BMW of Naples responded

We are overjoyed to know Chuck continues to ensure your complete satisfaction. Thank you for sharing. Best Regards, Flavio Galasso General Manager

April 16, 2024

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Of all the car dealerships and service departments I have encountered during my 75 years, Germain BMW of Naples is the best. Of course, to accomplish that lofty feat would not happen without excellent employ More

by dmcdaniel
Recommend Dealer
Yes
Apr 22, 2024

Germain BMW of Naples responded

Thanks for taking the time to share your opinion. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We are fortunate to have Chuck on our team taking great care of our valued guests. We hope to see here again soon, Best Regards, Flavio Galasso General Manager

April 05, 2024

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Germain BMW and my service advisor Chuck are truly world class. I will go to them for all of my purchases and services. It is a pleasure and a burden off of my mind to know we have such top quality BMW de More

by Dr. Tim S.
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: April in finance is five stars.

Apr 08, 2024

Germain BMW of Naples responded

Thank you so much for your wonderful review and recommendation! Providing quality and efficient service is so important to us, and we are pleased that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels! Best Regards, Flavio Galasso General Manager

April 03, 2024

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I always take my X7 to Germain BMW for maintenance. My advisor, Charles Griffith, always goes above and beyond to take care of me and my car. Very knowledgeable and professional! More

by Fmeyer00
Service Price Transparency
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Recommend Dealer
Yes
Apr 04, 2024

Germain BMW of Naples responded

We appreciate you sharing your complete satisfaction with Chuck. Our team is happy to know that he continues to ensure you and your vehicle are always taken care of. Best Regards, Flavio Galasso General Manager

April 01, 2024

Dealership Rating
Employee Rating

Nice experience at this dealership. Chuck Griffith our service advisor did a great job at time of service. More

by rjnadjr
Recommend Dealer
Yes
Apr 02, 2024

Germain BMW of Naples responded

Your complete satisfaction is our goal. Here at Germain BMW of Naples our team works hard to ensure a positive sales and service experience. Thank you for letting us know that Chuck took great care of you, he is truly an asset to our team. Best Regards, Flavio Galasso General Manager

March 28, 2024

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Employee Rating

My service advisor Chuck Griffith was simply outstanding - keeping me informed of progress and making sure all went well. Perhaps the finest advisor in my many years of driving BMW More

by jwkneen93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2024

Germain BMW of Naples responded

Thank you for sharing your positive and informative service experience with Chuck. We are pleased to know he delivered a quality guest experience. Best Regards, Flavio Galasso General Manager

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