"Used MB, from 120 miles away ..."
- Jack W
Over the last couple weeks I have been looking for a luxury sedan with lower miles and less than 10 years old. I inquired at Germain MB in the Columbus area and was greeted cordially and quickly. Over the next couple days I interacted with several folks, but mainly with Eric Gray. He shared pictures and specifics about the vehicle I was interested in through, texts, emails and phone conversations. I provided my information as needed to structure the deal with certain parameters on monthly payments and down payment. Eric enlisted his manager (Conner) to adjust the deal to meet my parameters and we were then able to strike a deal that worked for myself and Germain. When I showed up all I needed to do was sign some paperwork and physically check the vehicle out. The reveal was very cool and the vehicle was in better shape than I had imagined from the photos. Eric and the Germain team made buying a vehicle through the internet easy and stress less. Thanks again to Eric and the Germain team!!!
Other Employees Tagged:
"Professional sales associate"
Nate Glenn is a young, energetic and enthusiastic sales assiciate. He was incredibly responsive, knowledgeable and eager to address our needs. A real advocate for the buyer!
"Excellent experience "
We just purchased a car from Easton Mercedes and was very pleased with the experience. We felt very comfortable with Nate and Justin. They delivered great customer service. The purchase went very easily. I would recommend buying a vehicle from this dealership.
"Great experience "
I had a great experience. They had the car I was interested in ready to test drive and were very knowledgeable. I would recommend this dealership.
Every person I have had contact with were excellent to work with. We have had Mercedes for well over 20 years and have always be treated great. Chris Anders our sales rep has always done an outstanding job. He is professional, answers all of our questions, and has great follow up skills. Raquel Hinkle is the BEST service person I have ever had. She is responsive to the customer, always gets things done in a timely manner and has great follow up skills. Thanks to everyone at Germain Mercedes for such a positive customer experience.
Tom. and Amy Martinelli
"Really good service "
Great service. Friendly fast well done people work at Mercrdes at Easton are always great I suggest germain Mercedes Cadillac and infinity if you need the car
"They can’t seem to get it right "
I dropped off my car and explained to the service guy that it needed a new tire as it was bubbling on the outside. He agreed & said the tire looks as if it would blow in a day or two. So, they call to say the car is ready & even dropped it off at my house. It was great until I realized they never changed the tire. The same tire that was going to blow up was never switched out. I said I wanted the general manager to call me & I never received a call. Took the car to discount tire. Absolutely ridiculous
"All ways first class"
Have been dealing with MB at Easton for years. Long time MB owners and we always choose Easton. We Enjoy the waiting area and the free car washes. Makes it a pleasant visit
"Wonderful experience "
- Benz4 12
Real great customer service from all around everyone did an excellent job and everything was done in a timely manner I definitely recommend this location if your in the market for a Mercedes Benz
"Excellent customer service and value!"
- Shannon Brett Taylor
The buying experience was relaxed and enjoyable. Showroom was very large and bright and there were many different models to choose from. All of the staff were very helpful and patient. All of my questions were answered clearly and all aspects of the purchase were pleasant. Thank you guys! Absolutely love my new car!
Other Employees Tagged: