Cierra Burns
Cierra Burns at Westown Ford Lincoln

Cierra Burns | Page 22

Finance Manager

Westown Ford Lincoln

1312 West Morton Avenue
Jacksonville, IL 62650

Contact Me
4.9
248 Reviews

Hey guys! I am a Finance Manager here at our local Ford dealership. I’ve been here since June of 2021, I am 31 years old and have a couple of dogs and a couple of wonderful kids at home! I am very easy going, and really enjoy going through my sales process with my customers on a very at ease and comfortable basis. I have had great feedback from my customers based on my sales approach. You can also find me on Facebook under Cierra at Westown Ford where I like to show off some of our inventory in funny ways! Should you choose me to work with, I promise to do my very best to help you find the best vehicle for you and your family!

Dealership Experience

5 yrs, 3 mos

Specialties & Trainings

Insurance

Computer applications

View more specialties & trainings
4.9

248 Reviews

Write a Review

248 Reviews of Cierra Burns

March 01, 2023

Dealership Rating
Employee Rating

Just driving thru and Cierra Burns really helped us so we could afford a vehicle for our daughter More

by gzbcoop
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Birdsell

February 22, 2023

Dealership Rating
Employee Rating

Appreciate working with an honest straight forward sales person. Cierra was great to work with! More

by dave-a-d
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Birdsell

February 21, 2023

Dealership Rating
Employee Rating

Cierra was great to work with & would work with her again. Very new ce & prior with every question we had & had paperwork ready so we weren’t there all evening More

by raelynn0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 16, 2023

Dealership Rating
Employee Rating

This dealership is one of honesty, integrity, and compassion for their customers Cierra Burns and Kevin Mackenzie should be commended for their outstanding efforts in our purchase. More

by ronnieshriver
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin MacKenzie

February 02, 2023

Dealership Rating
Employee Rating

Very easy to deal with friendly staff help answer your questions no pressure sales staff More

by ktjt8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Birdsell

February 01, 2023

Dealership Rating
Employee Rating

They were very attentive to my service issues and they worked diligently to get them resolved quickly. Mike McLaughlin.went above and beyond to ensure that things were as convenient as possible for me. I More

by Eturn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Frye , Michael McLaughlin

Feb 01, 2023

Eturn responded

Thank you for addressing my issues.

January 28, 2023

Dealership Rating
Employee Rating

They took care of me and helped me escalate the issue to get it taken care of. More

by stephen_deal66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Frye , Parts department

January 17, 2023

Dealership Rating
Employee Rating

Cierra was very knowledgeable about the vehicles that she had on the lot and that she was trying to sell. Cierra went above and beyond to make the sale happen. Cierra went over all the options on the truck w More

by glock5454
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Birdsell

January 06, 2023

Dealership Rating
Employee Rating

Cierra was great to deal with, very personable, knowledgeable, courteous and respectful. I liked the large truck inventory to pick from. More

by sr25
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

January 05, 2023

Dealership Rating
Employee Rating

Westown ford made our experience so easy and pleasant. It was the first car we looked at and it was the one. Cierra was fantastic! She made us so comfortable with the whole buying process. Would definitel More

by Andreamartin616
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Birdsell

...
22
...

Dealership Inventory (171 Vehicles)

used 2021 Buick Encore car, priced at $18,410
2021 Buick Encore
used
Summit White exterior
Automatic
Front-wheel Drive
new 2026 Ford Expedition car, priced at $84,907
2026 Ford Expedition
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
new 2027 Ford F-250 car, priced at $71,877
2027 Ford F-250
new
Iconic Silver Metallic exterior
Automatic
Four-wheel Drive
used 2024 Ford Escape car, priced at $26,990
2024 Ford Escape
used
Star White Metallic Tri-Coat exterior
Automatic
Front-wheel Drive
used 2024 Ford Edge car, priced at $27,410
2024 Ford Edge
used
Forged Green Metallic exterior
Automatic
All-wheel Drive
used 2024 Ford Escape car, priced at $28,410
2024 Ford Escape
used
Agate Black Metallic exterior
Automatic
All-wheel Drive