Cierra Burns
Cierra Burns at Westown Ford Lincoln

Cierra Burns | Page 23

Finance Manager

Westown Ford Lincoln

1312 West Morton Avenue
Jacksonville, IL 62650

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4.9
248 Reviews

Hey guys! I am a Finance Manager here at our local Ford dealership. I’ve been here since June of 2021, I am 31 years old and have a couple of dogs and a couple of wonderful kids at home! I am very easy going, and really enjoy going through my sales process with my customers on a very at ease and comfortable basis. I have had great feedback from my customers based on my sales approach. You can also find me on Facebook under Cierra at Westown Ford where I like to show off some of our inventory in funny ways! Should you choose me to work with, I promise to do my very best to help you find the best vehicle for you and your family!

Dealership Experience

5 yrs, 3 mos

Specialties & Trainings

Insurance

Computer applications

View more specialties & trainings
4.9

248 Reviews

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248 Reviews of Cierra Burns

December 14, 2022

Dealership Rating
Employee Rating

This will be my 4th review of Westown Ford with the purchase of my 4th vehicle and nothing has changed. Absolutely stellar customer service from both the sales & service departments. Corey has to be th More

by eli.westfall.68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin MacKenzie, Corey Grinkey

December 09, 2022

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Saw the gorgeous 2020 Buick on the front line. It is white and it glowed between all the dark vehicles. Went in to ask about it and met Cierra Burns. Great gal to work with! Thanks Cierra for More

by Carolyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 09, 2022

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Worked with Ciera and the sales team on a used Jeep. They all were excellent to deal with. I will definitely look here again. Great people and service. More

by Ken and Carrie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kevin MacKenzie

December 08, 2022

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I love my 2019 f-250, it’s been great with hauling hay and cattle. More

by Phil Taft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 01, 2022

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Absolutely superb transaction. I called them for what I was looking for, told them my trade. Came in made the deal. Cierra was amazing at making things move. More

by jwcoleman79
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin MacKenzie , Wes Cook

December 01, 2022

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Cierra was absolutely amazing. I recommend her 1000000% i was certain I wasn't going to be approved. But she made sure I was More

by azulauf412
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Birdsell

December 01, 2022

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Employee Rating

The process was super easy & cc was great about breaking everything down for me. 10/10 recommend More

by katie_mae97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin MacKenzie

November 27, 2022

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Employee Rating

Thankyou for my 2016 Chevrolet Traverse amazing help from Cierra Burns and I appreciate her soo much!! Make sure you go get the vehicle that suits you and makes you so happy to drive everyday!! Definitely go More

by Kayla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 25, 2022

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Cierra Burns did a great job for us. She waited until we were ready then helped us find the right car for the need. They are very professional and we felt comfortable with our choice. I More

by may
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 21, 2022

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Employee Rating

Prompt courteous service. Went above and beyond to provide exceptional attention to our needs and went all out to fulfill within days. More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Frye , Wes Cook, Jeremy Kaufmann

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