Cierra Burns
Cierra Burns at Westown Ford Lincoln

Cierra Burns | Page 5

Finance Manager

Westown Ford Lincoln

1312 West Morton Avenue
Jacksonville, IL 62650

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4.9
216 Reviews

Hey guys! I am a Finance Manager here at our local Ford dealership. I’ve been here since June of 2021, I am 31 years old and have a couple of dogs and a couple of wonderful kids at home! I am very easy going, and really enjoy going through my sales process with my customers on a very at ease and comfortable basis. I have had great feedback from my customers based on my sales approach. You can also find me on Facebook under Cierra at Westown Ford where I like to show off some of our inventory in funny ways! Should you choose me to work with, I promise to do my very best to help you find the best vehicle for you and your family!

Dealership Experience

5 yrs, 1 mo

Specialties & Trainings

Insurance

Computer applications

View more specialties & trainings
4.9

216 Reviews

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216 Reviews of Cierra Burns

October 25, 2025

Dealership Rating
Employee Rating

Very good experience. One stop shop. Both ladies were pleasant and easy to talk to. More

by rbunge57
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Prosper Denson

October 10, 2025

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Employee Rating

Can not say enough about how amazing they are here at Ford. They def changed my life for the better and we will continue to do business with them! More

by ktwade24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corey Grinkey

October 02, 2025

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Very friendly and they really take pride in their work and in pleasing their customer! More

by rpjn77
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Wade Muller

October 02, 2025

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Employee Rating

Everyone was very helpful and friendly. They went out of their way to answer all of our concerns and questions. They made the entire experience stress free with no pressure. More

by janetborror
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Vicki Loughary

October 01, 2025

Dealership Rating
Employee Rating

GREAT EXPERIENCE! ! Vicki was a pleasure to work with and answered all of our questions. Would highly recommend going to Westown Ford Lincoln. More

by DWB
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Vicki Loughary, NIck Xamis

September 23, 2025

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Employee Rating

I found sales consultant Vicki Loughary and Cierra Burns in Finance to be knowledgeable and professional. Each excel in their fields. Westown is fortunate to have such dedicated team members. More

by Scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vicki Loughary , The receptionist Lisa was very cordial. Tim is Service did a great job.

September 21, 2025

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Employee Rating

Great experience buying my 2024 Ford Bronco. Zander was informative and friendly. He made the car shopping experience enjoyable. More

by Awhick
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corey Grinkey , Zander Ayton

September 13, 2025

Dealership Rating
Employee Rating

Zander was excellent helped me choose the car that best Suited me. Sierra also was a wonderful help and got me an extended warranty I am happy with. More

by denice.mathena.mail
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zander Ayton

September 13, 2025

Dealership Rating
Employee Rating

Very nice, and helpful They went above and beyond to make sure I could get the car I wanted. More

by juliebarlow76
Recommend Dealer
Yes

Other Employees Tagged: Cierra Burns

September 11, 2025

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Employee Rating

Great customer service , exactly what I expected and done in a timely fashion, great job, keep it going More

by Ross3174
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Wade Muller

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