Cierra Burns
Cierra Burns at Westown Ford Lincoln

Cierra Burns | Page 6

Finance Manager

Westown Ford Lincoln

1312 West Morton Avenue
Jacksonville, IL 62650

Contact Me
4.9
211 Reviews

Hey guys! I am a Finance Manager here at our local Ford dealership. I’ve been here since June of 2021, I am 31 years old and have a couple of dogs and a couple of wonderful kids at home! I am very easy going, and really enjoy going through my sales process with my customers on a very at ease and comfortable basis. I have had great feedback from my customers based on my sales approach. You can also find me on Facebook under Cierra at Westown Ford where I like to show off some of our inventory in funny ways! Should you choose me to work with, I promise to do my very best to help you find the best vehicle for you and your family!

Dealership Experience

5 yrs

Specialties & Trainings

Insurance

Computer applications

View more specialties & trainings
4.9

211 Reviews

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211 Reviews of Cierra Burns

August 01, 2025

Dealership Rating
Employee Rating

Westownn Ford and Cierra Burns and Jim Birdsell always go above and beyond with service and trading/buying a new vehicle!! More

by Becky Dimmick
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jim Birdsell

August 01, 2025

Dealership Rating
Employee Rating

Everyone was very professional and made me feel very comfortable when buying my car. 10/10 experience. Wade and Cierra were great! More

by kaitlinbaker2124
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wade Muller

July 19, 2025

Dealership Rating
Employee Rating

We were treated so amazing by Zander and Cierra. We really love our car. Always have been treated well at Bob Ridings. More

by mathenyjill
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zander

July 12, 2025

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Employee Rating

Corey was a great salesman. He answered my questions. Came to my rescue when I got so confused about things on the car and how to operate it. More

by dep0826
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Corey Grinkey

July 04, 2025

Dealership Rating
Employee Rating

Very friendly staff. Everything was explained to me very well. Excellent customer service and experience with both Corey and Cierra! More

by megydegy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corey Grinkey

June 27, 2025

Dealership Rating
Employee Rating

Cierra was very accommodating, knowledgeable and friendly. We knew what we needed and she made it happen! More

by aturner060405
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 27, 2025

Dealership Rating
Employee Rating

Cierra Burns was the glue to this whole transaction. Cierra Burns was very good and very respectful. If it wasn't for Cierra Burns I would not have made this purchase. More

by irishmurphy1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 21, 2025

Dealership Rating
Employee Rating

We have purchased 3 Lincoln Aviators since 2021 from Westown Ford-Lincoln. Vicki was the first person we encountered while driving through the dealership looking specifically for an Aviator. To say she More

by Celia Marie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Birdsell, Vicki Loughary, Pam Birdsell, Jeff Dawdy , Jeremy Kaufmann, Cierra Burns, Michael in Service Dept…

May 27, 2025

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Employee Rating

Everyone has been so nice with everything from purchasing to maintenance Easy to schedule my oil change and Cierra was great in getting my points in process for the oil change More

by sdheaden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Kaufmann

May 24, 2025

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Employee Rating

West town ford has been great to deal w and got me just what I wanted ! More

by katie_staake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vicki Loughary , Rick Stelling

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