Cierra Roye
Cierra Roye at Southern Mazda Newport News

Cierra Roye | Page 2

Sales Consultant

Southern Mazda Newport News

12602 Jefferson Ave
Newport News, VA 23602

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4.5
34 Reviews
4.5

34 Reviews

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34 Reviews of Cierra Roye

August 05, 2025

Dealership Rating
Employee Rating

Great experience … we didn’t know what we wanted but we got it and way under what we thought we would pay More

by Lkmyers0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anton Smith

July 20, 2025

Dealership Rating
Employee Rating

completely satisfied with your recent visit. Great customer service. Thank you for all that you did for my car. More

by RITADEWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2025

Southern Mazda Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 25, 2025

Dealership Rating
Employee Rating

I appreciate the staff’s willingness to make everything is done correctly and timely and explained clearly in the notes. More

by sarafina76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ayden stern

Jun 11, 2025

Southern Mazda Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 20, 2025

Dealership Rating
Employee Rating

Very professional well put together team who. Know they're are doing clean working areas. More

by OMARCURTIS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

April 13, 2025

Dealership Rating
Employee Rating

Very friendly and professional always! Also liked the 4:15 appt slot. Allows me time to get off work and still get my vehicle serviced. More

by Briya74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Forget service reps names but both are gems!

April 09, 2025

Dealership Rating
Employee Rating

Went in for my 1 year service free oil change and free stste inspection. Received an excellent rating on my free complete vehicle inspection, in other words everything was in great order. Had my tires rot More

by MARKLEWIS4152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Green, Anton Smith

April 06, 2025

Dealership Rating
Employee Rating

My car has an oil change and they didn’t put the correct amount of oil in my car. I had my oil light come on 2 days later and had to buy more oil to put in my car. Worst experience ever. More

by Sherrodyoung1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 28, 2025

Dealership Rating
Employee Rating

Cierra and Sierra were both very pleasant and helpful. I would recommend them to my friends. More

by suschef60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 22, 2025

Dealership Rating
Employee Rating

Ayden and Cleon always make sure our service is excellent. Timely and accurate. Thank you. More

by Unknown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 26, 2025

Dealership Rating
Employee Rating

Lovely people. Great service. Fast. Helpful. Highly recommend this dealer and their fine service department. More

by BarbJ
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

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