Cindy Bugbee | Page 2

WORST RETAIL EXPERIENCE OF MY ENTIRE LIFE!!!!!!! ! THESE PEOPLE ARE BONAFIDE CROOKS. AFTER BEING SOLD A LEMON USED F250 THAT NEED OVER 3500$ OF WORK A MERE 6 HOURS AFTER BEING DRIVEN OFF THE LOT, MY ! THESE PEOPLE ARE BONAFIDE CROOKS. AFTER BEING SOLD A LEMON USED F250 THAT NEED OVER 3500$ OF WORK A MERE 6 HOURS AFTER BEING DRIVEN OFF THE LOT, MY FIANCE WAS TOLD TO "GO XXXX HIMSELF" BY SALES MANAGER DOM LACAPRA. LIED ABOUT WARRANTY, REFUSED TO SWALLOW TOWING BILL/DIAGNOSTIC BILL OF BRINGING UN-DRIVEABLE TRUCK BACK TO THEIR DEALERSHIP. TRULY SADDENED TO HAVE HAD TO DO BUSINESS WITH SUCH A DESPICABLE GROUP OF PEOPLE AND DEALERSHIP. WAS FORD-LOYAL UP TO THIS POINT. More

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Purchase of a new Lincoln Jim Reed was superior and the purchase experience this week was fantastic. Excellent experience and I would highly recommend Jim and Shaker's. Beth Jim Reed was superior and the purchase experience this week was fantastic. Excellent experience and I would highly recommend Jim and Shaker's. Beth Caldwell More

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A pleasant new experience At 61 I have purchased many cars and it was never this easy. Family Ford is a first class operation that begins with its people. We were looking for At 61 I have purchased many cars and it was never this easy. Family Ford is a first class operation that begins with its people. We were looking for two new vehicles during this visit. Ted Vanasse did a great job in finding the right vehicles and Rodrigo Gallardo did a great job on explaining the new technology in our new rides. .My daughter loves her Edge and my F150 is an awesome vehicle. We look forward to working with them in the future and we will introduce our family and friends to them as well. More

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New car purchase Great experience. Kristi Alcorace was our salesperson. She did a great job showing us different car options. Cindy Bugbee was super fun to finish up t Great experience. Kristi Alcorace was our salesperson. She did a great job showing us different car options. Cindy Bugbee was super fun to finish up the finance papers with. Good sense of humor and kept it casual and no pressured. More

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New car purchase with no hassles. We knew what we wanted walking in. But James went the extra mile to find the right vehicle. He and Cindy walked us thru all the finance options to ge We knew what we wanted walking in. But James went the extra mile to find the right vehicle. He and Cindy walked us thru all the finance options to get us the best deal. We were able to get our car the same day, with James showing us all the features. I highly recommend Shaker Ford for a new car, and ask for James for a great experience. Looking forward to being a repeat customer. More

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Great experience, no pressure, super easy Recently purchased a certified 2016 MKT from Shaker. I worked with both Rodrigo Gallardo and Cindy Bugbee and really could not have been pleased. Do Recently purchased a certified 2016 MKT from Shaker. I worked with both Rodrigo Gallardo and Cindy Bugbee and really could not have been pleased. Don't hesitate to give this dealership a try. More

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MIKE TALARICO! BY far the only salesman that I have ever truly liked. He was honest and down to earth. I did not feel pressured to buy anything and he was nothing bu BY far the only salesman that I have ever truly liked. He was honest and down to earth. I did not feel pressured to buy anything and he was nothing but helpful through my entire car buying experience. Highly recommend to use Mike as your salesperson! More

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Gail Ford flex This was the best experience in buying a car I ever had. We got we was welcome at the door, the owner came up and introduce him self to us and thank u This was the best experience in buying a car I ever had. We got we was welcome at the door, the owner came up and introduce him self to us and thank us for coming in and introduce us to Philip Rice. A very nice man , and I don't like Salesmen. The whole experience was amazing. Thank you Family Ford More

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Excellent experience I had the pleasure of dealing with Cathy Reed the other day when I was looking to replace my Jeep. Cathy took the time and effort to research all opt I had the pleasure of dealing with Cathy Reed the other day when I was looking to replace my Jeep. Cathy took the time and effort to research all options that would meet my needs. It was an excellent and "painless" experience.....no pressure. Thanks Cathy ! More

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great care our experience working with cathy and the shaker family was nothing but pleasant.found the car we wanted on the first try. thank you ray and kitty st our experience working with cathy and the shaker family was nothing but pleasant.found the car we wanted on the first try. thank you ray and kitty storez More

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