Cindy Rivas
Cindy Rivas at Hyundai of Palm Springs

Cindy Rivas | Page 16

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

Contact Me
4.8
298 Reviews

My career has spanned multiple roles, allowing me to develop a deep understanding of the automotive service and sales landscape. Throughout my career, I have held key positions overseeing operations, staff and customer service. Currently, I am proud to serve as a service advisor with Hyundai of Palm Springs a role that has been both challenging and rewarding. I am passionate about delivering exceptional customer experiences and I strive to build trust and long-term relationships by providing honest advice and high-quality service.

Dealership Experience

3 yrs, 10 mos

Industry Experience

35 yrs, 9 mos

Specialties & Trainings

Sales and service providing top tier client support

4.8

298 Reviews

Write a Review

298 Reviews of Cindy Rivas

May 14, 2026

Dealership Rating
Employee Rating

Fast, friendly service and good coffee while waiting. Accommodating to people with physical disabilities. Please send more gift cards More

by Jtfryer2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

May 15, 2026

Hyundai of Palm Springs responded

Thank you for your kind feedback and for choosing Hyundai of Palm Springs. We’re happy to hear you enjoyed our fast, friendly service, comfortable waiting area, and accommodations for guests with physical disabilities. Providing a welcoming and convenient Hyundai service experience is always our goal, and we truly appreciate your support!

May 09, 2026

Dealership Rating
Employee Rating

Professional fast right price informative helpful Professional fast right price informative helpful comfortable space called an uber More

by AMYMSHOMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chaffin

May 12, 2026

Hyundai of Palm Springs responded

Thank you for your wonderful review of Hyundai of Palm Springs Service. We’re delighted to hear you experienced professional, fast, and informative service at the right value. Providing helpful customer care, a comfortable environment, and added conveniences like transportation assistance is always our goal, and we truly appreciate your support of Hyundai of Palm Springs!

May 07, 2026

Dealership Rating
Employee Rating

I love and trust Palm Springs Hyundai. Cindy is always very helpful and very easy to work with. She kept me informed every step of the way. My car has only gone to Hyundai for service s More

by CARLJANKECH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Nassar, Eric Garcia

May 12, 2026

Hyundai of Palm Springs responded

Thank you for your wonderful review of Hyundai of Palm Springs Service. We’re honored to have earned your trust over the years and thrilled to hear Cindy continues to provide such helpful communication and exceptional customer care throughout your visits. Delivering reliable Hyundai service and building long-term relationships with our customers is always our goal, and we truly appreciate your continued support since 2018!

May 07, 2026

Dealership Rating
Employee Rating

Everyone at the dealership is kind, professional, and helpful. Prices for simple maintenance just seem too high. It feels like the service coordinators are trained to sell as many services as they can. I More

by TREXDB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Nassar, Josh Chaffin

May 12, 2026

Hyundai of Palm Springs responded

Thank you for your thoughtful feedback and for choosing Hyundai of Palm Springs Service. We’re pleased to hear our team has been kind, professional, and helpful during your visits. We also understand your concerns regarding maintenance pricing and the volume of recommended services. Providing transparent guidance and helping customers make informed decisions about preventative maintenance is extremely important to us, and we appreciate you sharing your perspective as we continue working to improve the service experience at Hyundai of Palm Springs.

May 07, 2026

Dealership Rating
Employee Rating

I trust Cindy’s and Hyundai’s Expertise. My 13 year old car is in good hands. More

by WFORD42145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2026

Hyundai of Palm Springs responded

Thank you for your kind review of Hyundai of Palm Springs Service. We’re delighted to hear you trust Cindy and our team’s expertise to help keep your vehicle running strong after 13 years. Delivering dependable Hyundai service, knowledgeable care, and long-term customer support is always our goal, and we truly appreciate your continued trust in Hyundai of Palm Springs!

May 07, 2026

Dealership Rating
Employee Rating

Love the ability to text with the service advisor. No Love the ability to text with a service advisor. I was kept in the loop on all pertinent information regarding my repair in a timely manner. More

by Sadkins26
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

May 12, 2026

Hyundai of Palm Springs responded

Thank you for your wonderful review of Hyundai of Palm Springs Service. We’re thrilled to hear you enjoyed the convenience of texting with your service advisor and that you were kept informed throughout the repair process in a timely manner. Providing clear communication and a seamless Hyundai service experience is always our goal, and we truly appreciate your support of Hyundai of Palm Springs!

May 06, 2026

Dealership Rating
Employee Rating

Went in angry and left with a smile. Service was prompt and comped. Very understanding. Highly recommend. More

by Rjung2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2026

Hyundai of Palm Springs responded

Thank you for your wonderful review of Hyundai of Palm Springs Service. We’re thrilled to hear our team was able to turn your experience around and leave you smiling. Providing prompt, understanding, and customer-focused Hyundai service is always our goal, and we truly appreciate your recommendation and support of Hyundai of Palm Springs!

May 04, 2026

Dealership Rating
Employee Rating

Excellent service and I highly recommend them. They were very professional and helpful. No problems at all. More

by Deborah Foster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia, Josh Chaffin

May 12, 2026

Hyundai of Palm Springs responded

Thank you, Deborah, for your wonderful review of Hyundai of Palm Springs Service. We’re thrilled to hear you received excellent service and found our team professional and helpful throughout your visit. Delivering a smooth, stress-free Hyundai service experience is always our goal, and we truly appreciate your recommendation and support of Hyundai of Palm Springs!

May 02, 2026

Dealership Rating
Employee Rating

Cindy was fantastic, professional, attentive, and knowledgeable. George was also very helpful! Excellent customer service More

by Gonzo6939
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

May 12, 2026

Hyundai of Palm Springs responded

Thank you for your wonderful review of Hyundai of Palm Springs Service. We’re thrilled to hear Cindy provided such fantastic, professional, attentive, and knowledgeable service throughout your visit. It’s also great to know George was helpful in ensuring you had an excellent customer experience. Delivering exceptional Hyundai service and personalized customer care is always our goal, and we truly appreciate your support of Hyundai of Palm Springs!

May 02, 2026

Dealership Rating
Employee Rating

Excellent service past 6 years we've lived in Coachella Valley. Looking forward to next 6 years More

by DAVIDDOLIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2026

Hyundai of Palm Springs responded

Thank you for your wonderful review of Hyundai of Palm Springs Service. We’re honored to have earned your trust over the past six years in the Coachella Valley and thrilled to hear you continue to receive excellent service from our team. Delivering dependable Hyundai service and building long-term relationships with our customers is always our goal, and we truly appreciate your continued support. We look forward to serving you for many more years to come!

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