Cindy Rivas
Cindy Rivas at Hyundai of Palm Springs

Cindy Rivas | Page 22

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

Contact Me
4.8
298 Reviews

My career has spanned multiple roles, allowing me to develop a deep understanding of the automotive service and sales landscape. Throughout my career, I have held key positions overseeing operations, staff and customer service. Currently, I am proud to serve as a service advisor with Hyundai of Palm Springs a role that has been both challenging and rewarding. I am passionate about delivering exceptional customer experiences and I strive to build trust and long-term relationships by providing honest advice and high-quality service.

Dealership Experience

3 yrs, 10 mos

Industry Experience

35 yrs, 9 mos

Specialties & Trainings

Sales and service providing top tier client support

4.8

298 Reviews

Write a Review

298 Reviews of Cindy Rivas

February 27, 2026

Dealership Rating
Employee Rating

Service was fast and good, however I did get a price previously to going to the dealership for the service & nothing was mentioned about additives that were recommended when I arrived at the dealership. More

by Rodo3107
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Mar 11, 2026

Hyundai of Palm Springs responded

Thank you for sharing your experience! We're glad to hear your service was completed quickly and to your satisfaction, but we appreciate you pointing out the unexpected additives recommendation. Your feedback helps us improve communication and provide clearer expectations during future visits. We appreciate you choosing Hyundai of Palm Springs!

February 27, 2026

Dealership Rating
Employee Rating

They were professional and personable. Fixed car as fast as they were able and provided loaner car. More

by RR
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Mar 11, 2026

Hyundai of Palm Springs responded

Thank you for the great review! We're glad to hear our team was both professional and personable, and that your vehicle was repaired as quickly as possible with a loaner provided to keep you moving. We appreciate you choosing Hyundai of Palm Springs.

February 27, 2026

Dealership Rating
Employee Rating

I took my car in for a recall issue. I was told that air filters were recommended from my last service in November. I told them to go ahead and put them in. The problem I had was that I More

by MARCIAKENHILLS
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Mar 11, 2026

Hyundai of Palm Springs responded

Thank you for sharing your experience! We're glad to hear our team was able to replace the filter right away after you had a reaction to the spray. We appreciate you bringing this to our attention and are happy we could resolve it quickly for you at Hyundai of Palm Springs!

February 19, 2026

Dealership Rating
Employee Rating

Went above and beyond my expectations. Extremely helpful and courteous. Customer service was excellent. Required repairs took less than expected. More

by rosplace
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Feb 20, 2026

Hyundai of Palm Springs responded

Thank you for your kind feedback and for choosing Hyundai of Palm Springs. We’re thrilled our team went above and beyond to deliver helpful, courteous service and complete your repairs ahead of schedule. Providing efficient, customer-focused Hyundai service is always our goal, and we truly appreciate your support!

February 14, 2026

Dealership Rating
Employee Rating

Everyone was friendly and efficient The service was done without a long wait Thank you More

by MF3MARK
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Feb 18, 2026

Hyundai of Palm Springs responded

Thank you for your kind feedback! We’re pleased to hear our team was friendly and efficient and that your service was completed without a long wait. We truly appreciate your support and look forward to assisting you again at Hyundai of Palm Springs.

February 13, 2026

Dealership Rating
Employee Rating

Expedient, friendly, comfortable I had an issue with my battery, I showed up first thing in the morning with no appointment and they examined my car right away. I was in and out of there in an hour or so, More

by fms129
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Feb 18, 2026

Hyundai of Palm Springs responded

Thank you for sharing your experience. We’re glad our team was able to quickly assess your battery concern and get you back on the road without delay. Providing expedient, friendly service, especially without an appointment, is something we’re proud of, and we truly appreciate your trust in our team at Hyundai of Palm Springs!

February 13, 2026

Dealership Rating
Employee Rating

Very professional and courteous I was impressed how the car was returned to me, it was exceptionally clean inside and outside never got a car that clean after a service from any dealership I had visited More

by Murilloeduardo12
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Feb 18, 2026

Hyundai of Palm Springs responded

Thank you for choosing Hyundai of Palm Springs. We’re thrilled to hear you found our team professional and courteous, and that your vehicle was returned exceptionally clean! Delivering that level of care is always our goal, and we appreciate your kind words.

February 11, 2026

Dealership Rating
Employee Rating

I sat in service area with no personnel contact for 1. 5 hrs. Was told scheduling person, Cindy Rodriguez was on a break when I arrived and would talk with me once she returned. After waiting one 1.5 hours More

by LMESSERI19
Recommend Dealer
No

Other Employees Tagged: Cindy Rivas

Feb 12, 2026

Hyundai of Palm Springs responded

We’re very sorry to hear about your recent service experience at Hyundai of Palm Springs, especially after your positive purchase experience with Eli. Waiting without communication and feeling uncomfortable during an interaction is not the level of professionalism or customer care we strive to provide. We truly value your business and would appreciate the opportunity to speak with you directly to better understand what occurred and work toward restoring your confidence in our service department. Please feel free to reach out to our Service Director, George Nassar, at gnassar@indigoautogroup.com, at your earliest convenience.

February 10, 2026

Dealership Rating
Employee Rating

I bought my Tucson at Laquinta and. wasnt.happy with the service and switched to Palm Springs and.the.service was excellent More

by STEVESPARKER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jedadiah Wallbrecht

Feb 12, 2026

Hyundai of Palm Springs responded

Thank you for giving Hyundai of Palm Springs the opportunity to earn your business. We’re pleased to hear you experienced excellent service with our team and appreciate your trust in our dealership!

February 07, 2026

Dealership Rating
Employee Rating

Service was fast, knowledgeable and friendly. I was checked in right away. Check out was quick as well More

by Boydpauld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2026

Hyundai of Palm Springs responded

Thank you for choosing Hyundai of Palm Springs. We’re pleased to hear your service experience was fast, knowledgeable, and friendly from check-in to check-out. We look forward to serving you again.

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