Cindy Rivas | Page 22
Service Advisor
Hyundai of Palm Springs
3919 E Palm Canyon Dr
Palm Springs, CA 92264
My career has spanned multiple roles, allowing me to develop a deep understanding of the automotive service and sales landscape. Throughout my career, I have held key positions overseeing operations, staff and customer service. Currently, I am proud to serve as a service advisor with Hyundai of Palm Springs a role that has been both challenging and rewarding. I am passionate about delivering exceptional customer experiences and I strive to build trust and long-term relationships by providing honest advice and high-quality service.
Read moreDealership Experience
3 yrs, 10 mos
Industry Experience
35 yrs, 9 mos
Specialties & Trainings
Sales and service providing top tier client support
298 Reviews
Write a Review298 Reviews of Cindy Rivas
February 27, 2026
Service was fast and good, however I did get a price previously to going to the dealership for the service & nothing was mentioned about additives that were recommended when I arrived at the dealership. previously to going to the dealership for the service & nothing was mentioned about additives that were recommended when I arrived at the dealership. More
Other Employees Tagged: Cindy Rivas
February 27, 2026
I took my car in for a recall issue. I was told that air filters were recommended from my last service in November. I told them to go ahead and put them in. The problem I had was that I I was told that air filters were recommended from my last service in November. I told them to go ahead and put them in. The problem I had was that I was totally allergic to the spray that was put on the filter in the car. They replaced it with a new filter immediately. More
Other Employees Tagged: Cindy Rivas
February 19, 2026
Went above and beyond my expectations. Extremely helpful and courteous. Customer service was excellent. Required repairs took less than expected. Extremely helpful and courteous. Customer service was excellent. Required repairs took less than expected. More
Other Employees Tagged: Cindy Rivas
February 13, 2026
Expedient, friendly, comfortable I had an issue with my battery, I showed up first thing in the morning with no appointment and they examined my car right away. I was in and out of there in an hour or so, battery, I showed up first thing in the morning with no appointment and they examined my car right away. I was in and out of there in an hour or so, and I even made it to work on time. More
Other Employees Tagged: Cindy Rivas
February 13, 2026
Very professional and courteous I was impressed how the car was returned to me, it was exceptionally clean inside and outside never got a car that clean after a service from any dealership I had visited car was returned to me, it was exceptionally clean inside and outside never got a car that clean after a service from any dealership I had visited More
Other Employees Tagged: Cindy Rivas
February 11, 2026
I sat in service area with no personnel contact for 1. 5 hrs. Was told scheduling person, Cindy Rodriguez was on a break when I arrived and would talk with me once she returned. After waiting one 1.5 hours 5 hrs. Was told scheduling person, Cindy Rodriguez was on a break when I arrived and would talk with me once she returned. After waiting one 1.5 hours, I got up to get status on my minor part, (luggage peel & stick strip) that was being installed. When I finally met Cindy and inquired about how much longer the service would take after having had an appointment, she got very loud in front of personnel and customers in the service room to explain the delay. This is NOT how you treat new customers in your service area! I had just purchased my new Hyundai Palisade from this dealership on January 29. The purchasing experience was the best from Eli and I thought it would be worth it to drive from La Quinta to Palm Springs for my future service. But after that experience of being there 2+ hours for a minor luggage strip to be installed in the cargo area, I won't be returning. More
Other Employees Tagged: Cindy Rivas
February 10, 2026
I bought my Tucson at Laquinta and. wasnt.happy with the service and switched to Palm Springs and.the.service was excellent wasnt.happy with the service and switched to Palm Springs and.the.service was excellent More
Other Employees Tagged: Jedadiah Wallbrecht
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